Don’t buy the feeder
The feeder seems great for the first few months, even if it’s a bit clunky to set up. At some point, the app locked me out, asking for an additional password (separate to the one I can still log in with), meaning that I can’t access the camera or change feeding settings. We’ve tried to reset the feeder, reinstall the app, register and connect under a new account. It doesn’t work and wasn’t worth the money.
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Was ok but now needs password and cannot reset
Please can someone fix this, as I can’t log in to my pet’s device and now he isn’t getting fed on the automatic schedule! It keeps asking for password, which I can’t remember and there’s no “forgot password” function :-(
Super terrible
Do not work with feeder
Can’t reset password
The app and feeder are very good, but we’ve got an issue now where the app asks for the device password and doesn’t accept it and there doesn’t seem to be a reset option. Will try restarting.
Terrible terrible app. Literally doesn’t work.
This app is completely unusable. Here’s the main reason (among many): It says to connect to the WiFi of the device, which through a series of clunky, ill-explained screens I managed to do. Then, to actually add the device you need to do a factory reset which..guess what? disconnects you from the device. I don’t know how on earth this made it through Apple’s quality control because it is infuriating, badly designed, and simply doesn’t work.
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