Unnecessary notifications
Overall is ok app but I keep getting notifications about maintenance tasks. I have disabled some of them one by one that I don’t wanna be notified but I still get notifications for the other ones. I wish there was a setting to never ever notify me about maintenance tasks. I’m just going to delete the app since the notifications are annoying. I just need to see my home insurance once a year which for that I can just use website.
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362 Radford Ave
Hippo is a great reminder
Allow notifications to be on
Allow notifications to be on
Awful doesn’t work and no support email
The functionality of the app doesn’t work. I can’t make anything complete which defeats the entire purpose. To boot - I find it so unprofessional to distinctly not have a help or support section. I have no choice but to delete it because it’s broken and no one wants to talk to me.
Rate hike 35%
We have never had a claim, have not done anything different and we are right across the street from the city s best water source! Without any explanation our rates just went up 35%. Very unhappy!
App just wants to sell you products
I know nothing is free, but this app is terrible when it comes to home maintenance suggestions. Suggestions just direct you to buying their partner products like home security systems and moisture sensors.
Great service
Jackson has been my go to. Always get back to me in a short time frame time and is very helpful. I love the personal service I get from her in this difficult time.
Just ok
Doesn’t handle a house with multiple HVAC‘s or water heaters. Didn’t recognize a tankless water heater either. Hoping it would be a little more configure to be able to choose and add things more simply.
Worst support
Worst support for long term customer. No claims submitted so far with Hippo. Still have bad experience. Don’t recommend.
Garbage
Constantly trying to sell you junk. Entered all my info and got nowhere. Not sure what this app does.
Crashing on launch
Can’t launch the app. Continues to crash on launch. Up to date in iOS, uninstalled and reinstalled the app. Still crashing.
Buggy app
I am not able to login with otp.
Renewing my insurance
I bought a mobile home last year they gave me a policy for $400 a year. My renewal they told me $717 a year without saying ok they charge my account. I tried to file a claim they said no. State Farm told me $1,050 a year.
Why not auto insurance
Hi All,
What you don’t provide auto insurance?
What you don’t provide auto insurance?
Can’t clear Action checklist
Under ‘Weather’ -> ‘Action Checklist’ -> ‘Clear brush in contact with your home’ can not be marked as completed. You select that option and click green ‘Mark complete’ button but the action stays in the list. It’s not checked as completed. Can you fix it please?
Response from developer
Thank you for your feedback! We've fixed this issue. Can you please give it another try? We appreciate your help to continuously improve our app.
Home owner vi real
Best home insurance
Awful
I never was able to log into my account which is just another inconvenience to the long list of having hippo insurance. IMO hippo is a scam and if you don’t have them yet avoid them. They took our annual automatic escrow payment then immediately canceled our insurance and are now claiming the payment was 5 days late and want us to have a whole new contract for of course more money instead of just the annual renewal.
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Worst insurance
I recently closed on my home they told me hippo was good and all forward 3 months later they decide to cancel my policy out of nowhere and just give me 3 days notice which gives me no time at all to look for another policy wouldn’t recommend so unprofessional!!!!!!
Good
The app is good, the additions are great to better keep track of maintenance and repairs. However, the insurance tab should actually show the policy. Hippos been great, the best price for me definitely
Bad
have no problems with the app. I am a client of hippo insurance, my roof was damaged and I filed a claim and they came to check, they told me that the cost of the damage is 2,500 dollars but that I have to pay for it because the damage is less than my deductible of $10,250 dollars. They are abusive. I have been with them for 4 years and I have never claimed anything and now they come up with this. please look for another insurance that is not HIPPO
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