Home + Control User Reviews

Home + Control
Home + Control
Legrand - Netatmo – Bticino

Customer Experience

Positive experience41.2% of reviews
Neutral9.2% of reviews
Negative experience49.6% of reviews

~ Based on 131 written reviews from the US App Store.

Is Home + Control Safe?

Home + Control appears safe based on user ratings. AppsHunter Safety Score for Home + Control is 85/100.

This assessment is based on 137 user ratings, with an App Store average of 4.3/5.

Safety Analysis

80.8% of ratings point to a safe experience
6.7% of ratings suggest some concerns
12.5% of ratings point to a risky experience

~ Based on 120 App Store ratings for Home + Control.

Is Home + Control Legit?

Home + Control appears to be a legitimate app. AppsHunter Legitimacy Score for Home + Control is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t work most of time

Since it been changed from the other app never worked correctly

Server Repeatedly Down

Still down - 24 hours and counting. Buy something else.

Absolute GARBAGE

Do NOT get rid of your old Netatmo app and replace it for this piece of JUNK , turns me heating on and then you can’t connect to the app again to turn it off, resorting to turning the whole boiler off at the wall as this POS doesn’t do what it’s supposed to do. WORST APP EVER.

Top

J’utilise cette app essentiellement pour piloter mon chauffe-eau en fonction de ma production solaire. Grace à un contacteur pour le chauffe-eau et un compteur d’énergie pour ma production solaire, la programmation via l’app est assez simple à mettre en place. Ça c’est top !

EDIT : je change mon commentaire car initialement je n’avais pas vu que l’app était capable d’interpréter la mesure du compteur d’énergie comme une production car par défaut c’est considéré comme une consommation ce qui rendait mes graphique totalement incohérent. Mais grâce à la réponse rapide et pertinente des développeurs j’a compris qu’on pouvait changer le mode du compteur d’énergie afin qu’il soit interprété comme une production photovoltaïque donc parfait, problème résolu !
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Response from developer

Bonjour Math. Merci de votre retour et pour vos 5 étoiles. Nous sommes ravis d'avoir pu résoudre votre phénomène. Bonne journée. Laurent.

Confusing and Complicated

The new app is so much less intuitive and user friendly. So much nonsense on the screen and loads of stuff none wants nor needs.

Works but complicated menus

I’ve found this complicated and spent time going in circles finding things on the menus here. Like changing the timezone / schedules - you view in one place but edit in another menu. Still using old app which is much simpler.

Hopeless

Trash this app now and continue worthwhile updates on original Energy app. Or watch users dump Netatmo for another stat

Useless

Can’t use the app as connection lost again, biggest waste of money- if you are thinking of getting this Don’t bother. One star only because couldn’t submit review with none

Keep the old app as long as possible!!!

Well I had zero trouble with the old app, downloaded the new app and now I have system that doesn’t work. The relay won’t talk to my phone. The app won’t talk to the relay. The coding must have been done by me who has zero knowledge. Woeful keep the old app as long as possible because once you’re in the rabbit hole you can go back! Anyone 5* this app is from the Netoamo app development team to try and stop being sacked!
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Per room consumption reports

The previous app, on rotation of your phone displayed a bar graph showing when the heating was active for the room that could be expanded etc.. This was really useful to understand how the system was behaving. Without this the app there is little point in using the app once set up as no additional information is available, given room temps can be adjusted by asking Siri.
Please could this feature be added to the next upgrade?
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Multiple Steps Backwards

Where is the away mode? Basic functionality lost in a pointless redesign. Less functional, less intuitive, less readable. Inadequately tested on real users. Tado are seriously overtaking Netatmo.

And the text size and icons - it's all to small and fiddly. The energy app was clear, bold and user friendly.
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Works like a charm

Works great and UI is intuitive. Setup documentation could be better though.

Shocking

You buy a smart thermostat only for the company to make it dumb via a new app with zero functionality.

Hidden most used tool

Just spent 20 minutes trying to work out how to do what was one easy button press on old app - set the thermostat to away till a date and time. Running a holiday home this is probably the only feature I use, and now this has been buried with multiple clicks to set.

App looks lovely but frankly pointless (trying to set a temp that used to be a click to nudge up, now a clumsy dial.

All style over substance. Please don't stop support for old app until you get the basics sorted.
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Very poor downgrade

Very unintuitive to use, how do you boost the heating or turn off heating at one go like you used to?

The answer? It isn’t there. You have to create a schedule.

A very poor downgrade from previous app, does very little of what the previous app did.
It seems designed by someone technical rather than a professional designer.

Netatmo/legrand/biticino need to know this.
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Don’t update your app

Screwed my install, and it seems like I’m not alone. Gonna have to start again from scratch. The app seems to offer little new, if the old app keeps working my advice is just stick with that. I was hoping the new app would bring in my smoke and CO alarms rather than separate apps, but no, it’s just the heating
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Fast and reliable mesh

Fast and reliable mesh and app is easy to set up scenarios etc

This doesn’t work well at all!

This new app has messed up my boiler and my thermostat! They don’t engage meaning that my boiler stays on and on and on pass the temperature that should reach! Leaving my house super warm and having to pay enormous bills! This means I need now to buy a new thermostat when everything was fine before! Definitely not buying a netatmo ever again!!!
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It gets worse

I have dropped my review now to 1*. The relay is beyond flaky, constant disconnects on my Unifi network (not an issue with the old Netamo energy app. It won’t re- pair. Need to remove the app and hard reset the relay …. And then it’s a lottery. One in 20 attempts it will pair. Honestly this whole heating ecosystem on which I have spent a lot of money (inc 12 room radiator stats) is now junk.
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Won’t connect to relay

Absolutely atrocious app