HomeExchange User Reviews

Customer Experience

Positive experience72.6% of reviews
Neutral4.6% of reviews
Negative experience22.8% of reviews

~ Based on 762 written reviews from the US App Store.

What users say

Is HomeExchange Safe?

HomeExchange - House Swapping appears safe based on user ratings. AppsHunter Safety Score for HomeExchange is 96/100.

This assessment is based on 3,222 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.7% of ratings point to a safe experience
0.8% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 3,222 App Store ratings for HomeExchange.

Is HomeExchange Legit?

HomeExchange - House Swapping appears to be a legitimate app. AppsHunter Legitimacy Score for HomeExchange is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App

Use-full and user friendly app

The APP

I love the platform and the APP. I have had a couple of issues with the APP. It keeps showing my calendar without my bookings for the current month. The other issue is at one stage was it wouldn’t save homes to favourites. Other wise very handy

Brilliant

Brilliant and easy to use. If you’re unsure you can go to the FAQ section and there is so much there to help you.

Needs improvement

Guest exchanges are limited as availability on the platform is difficult to find. Searching by date isn’t enough to actually provide results for those dates. Example: If it is September 1st and you search any week in January in NYC you see results for past dates like July and future dates like March, but you have to open every single one to see if one is actually available in January and after spending an hour doing that…it turns out that none are. App needs investment into technology
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App won’t open 1 out of 2

App needs work

Opens the World Up

When I travel I always start off with checking out accommodations available on the HomeExchamge app. The places that I have stayed at are great. I appreciate the apps ability to be the third party when looking for a place. Gives it a bit more of that security feature. There are a lot of places to find around the world. I appreciate that there are ones that are verified as it gives a better sense of safety. The overall functions of the app are good. The difficulty would be getting a response from people in terms of their interest. I know I’ve missed some potential people requesting my place, because I haven’t checked on the app frequently. I’d suggest another notification feature or a potential “pause or hiatus” of a person hasn’t responded in a while. This makes it easier for people looking as well as for the person who hasn’t checked in awhile. I haven’t fully explored the app in the last 12 months but I’ll say it is a good app for people who like to travel and swap homes or points. I’d like to see other opportunities to earn points. Yea you can trade your place, but if you aren’t able to you may not be able to stay at a particular place as you don’t have enough points. Overall, I appreciate the opportunities the app provides and like its features.
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Year 4 Experienced

We’ve been experimenting with Home Exchange in preparation for retirement when we will have more time to travel. Thus far the experience has been fantastic. We’ve stayed in some lovely homes and prefer this style of stay to hotels or short term rentals. Our guests have taken exceptional care of our property AND we’ve met
some wonderful people.
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Love it but some improvement would be good

I love homeexchange but it would be nice to improve the research engine to find availability of houses that have been saved in your favorites.

Primeira experiência incrível

Nossa primeira experiência com o HomeExchange foi simplesmente incrível! Tudo funcionou perfeitamente e superou nossas expectativas. Com certeza vamos continuar usando a plataforma nas próximas viagens. ⭐️⭐️⭐️⭐️⭐️

Response from developer

Olá, Obrigado pela sua avaliação e obrigado por fazer parte da nossa comunidade. Feliz HomeExchanging! A equipa da HomeExchange.

Fantastic way to travel

We are newcomers to this platform, but are firm fans. We’ve enjoyed visiting new places with Home Exchange and welcoming people into our home as well. The platform and app are very easy to use; great search function and people generally respond very quickly to our exchange requests.

La mejor manera de vivir viajando!

Hace 20 años que intercambio casas y se ha convertido en un modo de vida. Me encanta y se lo recomiendo a todo el mundo que le guste viajar y conocer lugares nuevos

Our go to means of travel!

Home Exchange has taken us to amazing places where we have made wonderful new friends. It’s a bit of work to prepare the house but worth it for sure. And the one time our exchange didn’t work out, Home Exchange quickly helped us find an alternate solution which gave me even more confidence in the platform
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Makes traveling even better!

To be welcomed into someone’s home to stay for free (minus a small cleaning fee sometimes) is very special. In a world of subscriptions and commercialism, the home exchange community are so welcome and generous. The app is easy to use and very thoughtfully designed. We have had great experience so far and look forward to being able to go to many places we may not otherwise have had the chance to go to!
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Super site d’échange

Bravo d’avoir créé un endroit pour une communauté qui désire voyager autrement. L’application est facile et très intuitive.

Amazing alternative to Airbnb!

People keep asking me, what’s the catch? There is no catch. It’s real people offering up their homes for free to other travelers. I like having a phone conversation with the host or traveler before approving or finalizing the exchange. I am so grateful for HomeExchange as it is allowed me to be able to afford traveling in a way that wouldn’t otherwise have been possible.
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Opens up this beautiful World of ours!

I’m hooked. My first year and a bit has got off to an amazing start. I’ve had 9 sets of guests from all over and I thoroughly enjoyed having them stay and share in my little bit of paradise. To top it off I have been so fortunate to have stayed in 8 amazing homes in 8 countries. How good is that! Great community, great support. Big fan!!!
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Recommend every bit of it

Life changing community! love it so much!

On adore la plate-forme HomeExchange

Sécuritaire, utilisée partout dans le monde, inspirante!

Better than $$

We enjoy connecting with hosts and appreciate being able to exchange homes without paying for hotels. Guest points exchanges are convenient!

Very easy to find a holiday home

Home exchange is very easy to use and great to find places to stay for a holiday, hosts are very professional and have great communication