Toxic platform
This platform only cares about about collecting fees, nothing else
Provided nothing
This company provide me with nothing except for sharing my email with some creepy man who tried to get me to meet up with his weird customer who would not give me the phone number so I could speak with them before going into a mysterious situation. Apparently I now owe them money yet. I did not get anything close to service from them. Now $38 has been sent to collections. This was two months ago. Nobody called me nobody other than an automated text. Let me know anything was wrong and now it’s affecting my credit. Great business idea boys thanks for your help. With the way this went down you may be helping people traffic women rather than helping them find Work.
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Lead Fees Without Results
My experience with HomeStars was very disappointing. I was charged for leads that did not result in any jobs, and I don’t feel I received value for the money I paid. I believe the pricing model is unfair because contractors are expected to pay for leads regardless of whether the customer hires them.I decided to cancel my account after realizing the service was not a good fit for my business. I also requested a review of the charges, but the overall experience left me frustrated. I would would like to tell other contractors not to sign up cause it’s a total waste of money
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Waste of Money
Leads are way too overpriced cheapest lead is $11.00 especially when 80% of the clients don’t respond to your call, emails or in app messages. It makes no sense on lead pricing some small jobs have lead pricing of $60-$90 in some cases. These must be the legitimate ones.
Not good job
I was extremely disappointed with this service. You are charged for access to a potential customer’s contact information, but there is no guarantee that you will actually get the job, since there are usually several contractors competing for the same lead.
In other words, you are not paying for a job contract — you are paying simply for a phone number so you can call and discuss the project. If your terms are not accepted, you still have to pay the fee plus taxes regardless of the outcome.
In my case, out of six leads, only one turned into a job worth $75, while I paid $87 just for the opportunity to discuss potential projects.
As a handyman, I do not see any value in using this application.
In other words, you are not paying for a job contract — you are paying simply for a phone number so you can call and discuss the project. If your terms are not accepted, you still have to pay the fee plus taxes regardless of the outcome.
In my case, out of six leads, only one turned into a job worth $75, while I paid $87 just for the opportunity to discuss potential projects.
As a handyman, I do not see any value in using this application.
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Fraud
I have listed my company on this app. First I says that if you accept the invite and send your contact info only then got charged. But no it blocked me responding to leads as their is pending invoice which I don’t agree. But still on blocked it charges me every single day for leads . Unfair app. Don’t recommend.
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Scammers
Wrost app very bad appp don’t use this appp
if you are w contractor don’t waste your money on these useless leads
If you are a contractor don’t waste your money. They get you on a one year contract and you’re basically stuck paying on a monthly basis with no good leads coming in.. and you can’t get out of it for a year. And their ’rating’ system is horrible too.
Warning: Leads don’t respond
I paid for services through this app expecting legitimate customer leads for security camera installation. The leads provided did not respond to calls or messages, and appear to be fake or non-genuine. This is misleading and caused financial loss. I am reporting this app for deceptive practices and request investigation. Many leads did not respond initially, and some responses came much later. This makes it difficult to properly assess the value of the service within the refund period. My experience was not as expected.
I AM GONNA REPORT IT EVERYWHERE TILL I GET MY MONEY !!!!
(Homestar pros) while I was speaking with the agent they hanged me 😅 just for 270 cad
I AM GONNA REPORT IT EVERYWHERE TILL I GET MY MONEY !!!!
(Homestar pros) while I was speaking with the agent they hanged me 😅 just for 270 cad
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They are find the steel your money legally
The application works tricky
People publishing job and you are doing offer
But
They send you message the hire you
But and of day no jobs
Fake jobs
And HomeStars charge you for fee
Don’t waste your time with this app
People publishing job and you are doing offer
But
They send you message the hire you
But and of day no jobs
Fake jobs
And HomeStars charge you for fee
Don’t waste your time with this app
100percent scam
All clients are fake and pretend as a client, as soon as you pay for their number they write you that they found someone else, phone numbers are not real ! No one gonna answer and at the end they make you to pay for nothing! They are fraud!
Lose money
I don't know about clients, but for professionals who want to make money with this app, it's impossible. I'd say it's likely a waste of money and time. You'll have to calculate the cost of tasks that don't have specifics, and the worst thing is, no matter whether you completed the work or not, you'll still be charged because the client sent you and ten other professionals contact information without even knowing why they did it. Basically, it's very easy to lose money here, and support doesn't even bother to look into these issues.
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Think Twice before using
as someone who only experienced for a month to provide services on this app without getting a single customer, the company charged me three times in different amounts of about six hundred dollars. With the first charge of $230, I deactivated my account, but the withdrawal of amounts under the name of commission continued and I disputed it. I recommend that those who want to provide services on this app pay attention to the terms and conditions so as not to lose.
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Wors app ever
Homeowners will shortlist you with another 5 techs to get cheapest deal, and you still need pay for this lead 50$!!!
Fake app
Seems like they just post fake leads. One guy shared their contact and than nothing but homestars will charge you money because he shared contact.
That seems like scam
That seems like scam
Scammy app. Be prepared to spend money for nothing in return.
I’m getting the vibe that the creators of this app are behind a lot of the leads. They invite you to quote a job, you get charged per lead, the leads don’t respond after you accept the lead, and you’re left with a bill. And the leads aren’t cheap either. I’ve been using this app for 2 months and I haven’t had one full conversation, I’m ghosted every time, and I’ve payed a few hundred dollars for nothing. Really disappointed. Feeling scammed. Customer service is terrible.
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Paying a lot with no real results
“I’ve been paying a significant amount for a long time without getting any real results. Recently, I’ve also noticed an increase in scammers on the platform. This has been very disappointing and frustrating
Obscene Charges
Obscenely high charges just to get in touch with a client then they don’t even let you delete your account.
Trash
This platform operates in a very questionable way.
The “Start a conversation” option is misleading — it still results in a charge once the customer shares contact details, even if you never had a chance to evaluate the job.
Customers can submit requests without photos or any meaningful details, refuse to provide information, and then walk away — while contractors are still charged.
In practice, many leads are low-quality, incomplete, or just people looking for free advice. Contractors end up paying for interactions that have zero business value.
In a large area like Metro Vancouver, the number of truly valid leads is surprisingly low compared to the cost.
This model puts all the financial risk on contractors while providing no guarantee of real opportunities.
Not recommended.
The “Start a conversation” option is misleading — it still results in a charge once the customer shares contact details, even if you never had a chance to evaluate the job.
Customers can submit requests without photos or any meaningful details, refuse to provide information, and then walk away — while contractors are still charged.
In practice, many leads are low-quality, incomplete, or just people looking for free advice. Contractors end up paying for interactions that have zero business value.
In a large area like Metro Vancouver, the number of truly valid leads is surprisingly low compared to the cost.
This model puts all the financial risk on contractors while providing no guarantee of real opportunities.
Not recommended.
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Fraudulent activity
BE AWARE if you are thinking about using HomeStars as a contractor, this platform has ghost customers which will cost you a lot in lead fees, and before you realize this ghost customers are frauds you will be billed with an invoice already that you can’t dispute because of their policy in place , of course you will fall for it if you are not aware of this. They are charging me almost 500$ for lead fees that 90% of the customers were ghost customers and of course before I could realize what was happening they had billed me with an invoice already. I tried to argue this but they give me some bs saying the fees of the ghost customers will be refunded as credit back in the account but I will still need to pay the invoice , why would I want to use your app if I have to pay for something I did not consume ? I WILL MAKE SURE TO CREATE A WIDE SPREAD OF AWARENESS SO OTHERS DO NOT FALL FOR THIS. I WILL CREATE AN AWARENESS ON ALL SOCIAL MEDIA PLATFORMS OF MY EXPERIENCE WITH HOMESTARS SO OTHERS DO NOT FALL VICTIM OF THIS. Going through the reviews it seems like a bunch of people felt for this as well, I wish I had read the reviews before but nevertheless others won’t fall for this.
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