How good to check the reviews
I was thinking of using this app for jobs but with these criticisms better not to be afraid that they will steal your work money from you
Service Area
I went over this with support. If my service radius is 10km, I don’t want invites from over 10km away. Why is this so hard to understand. I have to bill for a fuel surcharge and this will put my quote higher than others. Please fix this or add an option in the account area, so I can turn this notification feature on or off.
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Fake ads / don’t waste your money
Purpose of this app is so you can offer a client a quote and that person can then decide if to go ahead with the quote or not and then further decide or negotiate and this company charge you money. One minute after i sent the proposal it got accepted and then i was told i can only pay 10% of your quote. I got charged by homestars . 2 days after … same ad again with new listing with less fees to scam more people. Waste of time and waste of money.
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When ‘Leads’ Feel More Like Lotto Tickets…
I’ve been using HomeStars for a while, and let’s just say the experience has been… educational. You pay for leads that look promising, but half the time the “homeowner” disappears faster than a free estimate on a Friday. Some don’t answer, some are unreachable, and a few seem like they never even existed.
Refunds? Good luck. The process feels like filing a small claim in space. Even when a lead clearly violates their own policy (fake number, no response, wrong contact), it’s a whole song and dance to get a simple credit.
The platform could be great if there was real screening, better verification, and fairer support for the pros actually doing the work. Instead, it often feels like we’re just funding their marketing while rolling dice on who picks up the phone.
I’m not new to this industry, just tired of paying for “shortlisted” jobs that don’t exist. Until they clean up the system and start treating verified contractors as partners, not cash machines, I’ll keep my expectations realistic and my wallet cautious.
Leads do arrive by email, sometimes never showing up on the app, other times just as a random text. It’s like solving a Sudoku puzzle trying to connect the dots. Invites mostly don’t work, as many don’t have a phone number, so you can’t contact the customer the way they expect you to…
Refunds? Good luck. The process feels like filing a small claim in space. Even when a lead clearly violates their own policy (fake number, no response, wrong contact), it’s a whole song and dance to get a simple credit.
The platform could be great if there was real screening, better verification, and fairer support for the pros actually doing the work. Instead, it often feels like we’re just funding their marketing while rolling dice on who picks up the phone.
I’m not new to this industry, just tired of paying for “shortlisted” jobs that don’t exist. Until they clean up the system and start treating verified contractors as partners, not cash machines, I’ll keep my expectations realistic and my wallet cautious.
Leads do arrive by email, sometimes never showing up on the app, other times just as a random text. It’s like solving a Sudoku puzzle trying to connect the dots. Invites mostly don’t work, as many don’t have a phone number, so you can’t contact the customer the way they expect you to…
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Not a good app
Charged me 320 for a job I made 600 and on pay per click not a great design
Scam
As a pro trying to get leads every time someone shortlist to whether they hire you or not, you have to pay around $30. Many people will shortlist you and you still won’t get the job leading you to large bills.
Horrible customer service
As contractor they robbed me left and right with fake leads and refuse to give any refund even after confronting them!
This is awful that professionals rely on such parasites that charge $50-$150 per lead per person even though they are fake leads and they know it too. They are getting richer off blue collar workers
This is awful that professionals rely on such parasites that charge $50-$150 per lead per person even though they are fake leads and they know it too. They are getting richer off blue collar workers
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Toxic platform
This platform only cares about about collecting fees, nothing else
Provided nothing
This company provide me with nothing except for sharing my email with some creepy man who tried to get me to meet up with his weird customer who would not give me the phone number so I could speak with them before going into a mysterious situation. Apparently I now owe them money yet. I did not get anything close to service from them. Now $38 has been sent to collections. This was two months ago. Nobody called me nobody other than an automated text. Let me know anything was wrong and now it’s affecting my credit. Great business idea boys thanks for your help. With the way this went down you may be helping people traffic women rather than helping them find Work.
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Lead Fees Without Results
My experience with HomeStars was very disappointing. I was charged for leads that did not result in any jobs, and I don’t feel I received value for the money I paid. I believe the pricing model is unfair because contractors are expected to pay for leads regardless of whether the customer hires them.I decided to cancel my account after realizing the service was not a good fit for my business. I also requested a review of the charges, but the overall experience left me frustrated. I would would like to tell other contractors not to sign up cause it’s a total waste of money
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Waste of Money
Leads are way too overpriced cheapest lead is $11.00 especially when 80% of the clients don’t respond to your call, emails or in app messages. It makes no sense on lead pricing some small jobs have lead pricing of $60-$90 in some cases. These must be the legitimate ones.
Not good job
I was extremely disappointed with this service. You are charged for access to a potential customer’s contact information, but there is no guarantee that you will actually get the job, since there are usually several contractors competing for the same lead.
In other words, you are not paying for a job contract — you are paying simply for a phone number so you can call and discuss the project. If your terms are not accepted, you still have to pay the fee plus taxes regardless of the outcome.
In my case, out of six leads, only one turned into a job worth $75, while I paid $87 just for the opportunity to discuss potential projects.
As a handyman, I do not see any value in using this application.
In other words, you are not paying for a job contract — you are paying simply for a phone number so you can call and discuss the project. If your terms are not accepted, you still have to pay the fee plus taxes regardless of the outcome.
In my case, out of six leads, only one turned into a job worth $75, while I paid $87 just for the opportunity to discuss potential projects.
As a handyman, I do not see any value in using this application.
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Fraud
I have listed my company on this app. First I says that if you accept the invite and send your contact info only then got charged. But no it blocked me responding to leads as their is pending invoice which I don’t agree. But still on blocked it charges me every single day for leads . Unfair app. Don’t recommend.
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Scammers
Wrost app very bad appp don’t use this appp
if you are w contractor don’t waste your money on these useless leads
If you are a contractor don’t waste your money. They get you on a one year contract and you’re basically stuck paying on a monthly basis with no good leads coming in.. and you can’t get out of it for a year. And their ’rating’ system is horrible too.
Warning: Leads don’t respond
I paid for services through this app expecting legitimate customer leads for security camera installation. The leads provided did not respond to calls or messages, and appear to be fake or non-genuine. This is misleading and caused financial loss. I am reporting this app for deceptive practices and request investigation. Many leads did not respond initially, and some responses came much later. This makes it difficult to properly assess the value of the service within the refund period. My experience was not as expected.
I AM GONNA REPORT IT EVERYWHERE TILL I GET MY MONEY !!!!
(Homestar pros) while I was speaking with the agent they hanged me 😅 just for 270 cad
I AM GONNA REPORT IT EVERYWHERE TILL I GET MY MONEY !!!!
(Homestar pros) while I was speaking with the agent they hanged me 😅 just for 270 cad
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They are find the steel your money legally
The application works tricky
People publishing job and you are doing offer
But
They send you message the hire you
But and of day no jobs
Fake jobs
And HomeStars charge you for fee
Don’t waste your time with this app
People publishing job and you are doing offer
But
They send you message the hire you
But and of day no jobs
Fake jobs
And HomeStars charge you for fee
Don’t waste your time with this app
100percent scam
All clients are fake and pretend as a client, as soon as you pay for their number they write you that they found someone else, phone numbers are not real ! No one gonna answer and at the end they make you to pay for nothing! They are fraud!
Lose money
I don't know about clients, but for professionals who want to make money with this app, it's impossible. I'd say it's likely a waste of money and time. You'll have to calculate the cost of tasks that don't have specifics, and the worst thing is, no matter whether you completed the work or not, you'll still be charged because the client sent you and ten other professionals contact information without even knowing why they did it. Basically, it's very easy to lose money here, and support doesn't even bother to look into these issues.
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Think Twice before using
as someone who only experienced for a month to provide services on this app without getting a single customer, the company charged me three times in different amounts of about six hundred dollars. With the first charge of $230, I deactivated my account, but the withdrawal of amounts under the name of commission continued and I disputed it. I recommend that those who want to provide services on this app pay attention to the terms and conditions so as not to lose.
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