How good to check the reviews
I was thinking of using this app for jobs but with these criticisms better not to be afraid that they will steal your work money from you
Service Area
I went over this with support. If my service radius is 10km, I don’t want invites from over 10km away. Why is this so hard to understand. I have to bill for a fuel surcharge and this will put my quote higher than others. Please fix this or add an option in the account area, so I can turn this notification feature on or off.
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Fake ads / don’t waste your money
Purpose of this app is so you can offer a client a quote and that person can then decide if to go ahead with the quote or not and then further decide or negotiate and this company charge you money. One minute after i sent the proposal it got accepted and then i was told i can only pay 10% of your quote. I got charged by homestars . 2 days after … same ad again with new listing with less fees to scam more people. Waste of time and waste of money.
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When ‘Leads’ Feel More Like Lotto Tickets…
I’ve been using HomeStars for a while, and let’s just say the experience has been… educational. You pay for leads that look promising, but half the time the “homeowner” disappears faster than a free estimate on a Friday. Some don’t answer, some are unreachable, and a few seem like they never even existed.
Refunds? Good luck. The process feels like filing a small claim in space. Even when a lead clearly violates their own policy (fake number, no response, wrong contact), it’s a whole song and dance to get a simple credit.
The platform could be great if there was real screening, better verification, and fairer support for the pros actually doing the work. Instead, it often feels like we’re just funding their marketing while rolling dice on who picks up the phone.
I’m not new to this industry, just tired of paying for “shortlisted” jobs that don’t exist. Until they clean up the system and start treating verified contractors as partners, not cash machines, I’ll keep my expectations realistic and my wallet cautious.
Leads do arrive by email, sometimes never showing up on the app, other times just as a random text. It’s like solving a Sudoku puzzle trying to connect the dots. Invites mostly don’t work, as many don’t have a phone number, so you can’t contact the customer the way they expect you to…
Refunds? Good luck. The process feels like filing a small claim in space. Even when a lead clearly violates their own policy (fake number, no response, wrong contact), it’s a whole song and dance to get a simple credit.
The platform could be great if there was real screening, better verification, and fairer support for the pros actually doing the work. Instead, it often feels like we’re just funding their marketing while rolling dice on who picks up the phone.
I’m not new to this industry, just tired of paying for “shortlisted” jobs that don’t exist. Until they clean up the system and start treating verified contractors as partners, not cash machines, I’ll keep my expectations realistic and my wallet cautious.
Leads do arrive by email, sometimes never showing up on the app, other times just as a random text. It’s like solving a Sudoku puzzle trying to connect the dots. Invites mostly don’t work, as many don’t have a phone number, so you can’t contact the customer the way they expect you to…
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Not a good app
Charged me 320 for a job I made 600 and on pay per click not a great design
