Do not waste your money
I would strongly recommend lawn and landscaping companies look elsewhere for a CRM.
My experience with Homeworx has been incredibly frustrating. The software constantly crashes, features don’t work when I need them to, and it feels like there are bugs in nearly every section. A CRM is supposed to make running a business easier. Instead, I found myself wasting time fighting with the software just to accomplish basic tasks.
The final straw was trying to cancel. I attempted to submit my cancellation multiple times through their website, but apparently those requests did not go through. Then I was charged again. When I contacted them about the charge, they refused to refund it because they said they “didn’t receive my cancellation request in time.”
That’s especially frustrating when the entire reason they didn’t receive it appears to be the same problem I’ve had throughout my time using the platform: their website/software simply not working properly.
If you run a lawn care or landscaping company and depend on your CRM for scheduling, customers, billing, and day-to-day operations, reliability matters. Based on my experience, I cannot recommend Homeworx. There are other CRM options out there, and I would strongly suggest exploring them before committing your business to this platform.
My experience with Homeworx has been incredibly frustrating. The software constantly crashes, features don’t work when I need them to, and it feels like there are bugs in nearly every section. A CRM is supposed to make running a business easier. Instead, I found myself wasting time fighting with the software just to accomplish basic tasks.
The final straw was trying to cancel. I attempted to submit my cancellation multiple times through their website, but apparently those requests did not go through. Then I was charged again. When I contacted them about the charge, they refused to refund it because they said they “didn’t receive my cancellation request in time.”
That’s especially frustrating when the entire reason they didn’t receive it appears to be the same problem I’ve had throughout my time using the platform: their website/software simply not working properly.
If you run a lawn care or landscaping company and depend on your CRM for scheduling, customers, billing, and day-to-day operations, reliability matters. Based on my experience, I cannot recommend Homeworx. There are other CRM options out there, and I would strongly suggest exploring them before committing your business to this platform.
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JJKB1946572
Price change
This is company is a scam, product is not worth the price. I never was notified about the price being doubled. Went from around $250 to $500. I will be switching to jobber. Much better product for the price. I want my money back or at least the 250 extra homework’s has taken.
AAustin-18
Landscaping business
Love this app!!! My husband and I use this app for everything!!!! Investing on this app was the best thing we did!
HHellgawdis
Beware
This software absolutely sucked. Little things where automations would turn off without any reason, the inability to export data without a higher plan, many emails not sending, and many more things. My cortisol levels were higher than a skydiver pulling the chute ripcord twice every time I opened this interface and began working with it. Not only that, but their plans are very weird and they only offer a couple of them, all of which are very expensive for the return.
An example of the problem with this software is the inability to take the “budgeted hours” off of the client PDF when they want to download a pdf on an estimate. So if I put 10 budgeted hours down for a job, the customer will see that. If that customer then sees I only took 8 hours, they won’t be happy.
I’ll give the devil his credit, their customer service is next to none. It’s awesome. But customer service matters if you have something functional to actually service, this software is not that.
Highly dislike and don’t recommend!!!!
An example of the problem with this software is the inability to take the “budgeted hours” off of the client PDF when they want to download a pdf on an estimate. So if I put 10 budgeted hours down for a job, the customer will see that. If that customer then sees I only took 8 hours, they won’t be happy.
I’ll give the devil his credit, their customer service is next to none. It’s awesome. But customer service matters if you have something functional to actually service, this software is not that.
Highly dislike and don’t recommend!!!!
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RRRiley Reeves
Game Changer
Great for work flow, organization of customers, scheduling, billing, reporting and marketing
RRileyandfin
