Landscaping business
Love this app!!! My husband and I use this app for everything!!!! Investing on this app was the best thing we did!
Beware
This software absolutely sucked. Little things where automations would turn off without any reason, the inability to export data without a higher plan, many emails not sending, and many more things. My cortisol levels were higher than a skydiver pulling the chute ripcord twice every time I opened this interface and began working with it. Not only that, but their plans are very weird and they only offer a couple of them, all of which are very expensive for the return.
An example of the problem with this software is the inability to take the “budgeted hours” off of the client PDF when they want to download a pdf on an estimate. So if I put 10 budgeted hours down for a job, the customer will see that. If that customer then sees I only took 8 hours, they won’t be happy.
I’ll give the devil his credit, their customer service is next to none. It’s awesome. But customer service matters if you have something functional to actually service, this software is not that.
Highly dislike and don’t recommend!!!!
An example of the problem with this software is the inability to take the “budgeted hours” off of the client PDF when they want to download a pdf on an estimate. So if I put 10 budgeted hours down for a job, the customer will see that. If that customer then sees I only took 8 hours, they won’t be happy.
I’ll give the devil his credit, their customer service is next to none. It’s awesome. But customer service matters if you have something functional to actually service, this software is not that.
Highly dislike and don’t recommend!!!!
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Game Changer
Great for work flow, organization of customers, scheduling, billing, reporting and marketing
Game Changer
CoPilot/ HomeWorks has really transformed our business. Our admin is running so much smoother with the automations and operations and sales is much more trackable than our last crm. Customer service is also top notch! Highly recommend this crm
Constant improvement
The dedication to constant improvement of this app is why I am here. There have been bumps in the past but it has only improved and gotten better at a pace that far outweighs other CRMs. It is the clear choice to learn and get integrated into while it continues to expand and improve its efficient and usefulness to business owners
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Organize and scale easily!
Great work this year with the very valuable changes have been made, can’t wait for 2026 updates and what this will unlock for mine and many others business owners. Plan to stay with HomeWorks for many years to come! Money well spent!
Review
The CRM would be great if it worked. The automations barely send, templates are bugged, is very slow loading. Is also missing a couple important components, and although purchasing the enterprise level, if you can, there’s no point really using the app.
Great Job
Copilot really helps me stay organized and never miss a project or a client.
Bait and switch !!!!
After getting bait and switched by the sales team I canceled and moved to Jobber. There were so many bugs that the features sold to me didn’t work. So much for the good will of Mike Andes. I wish I was told the honest state of the product before they took my credit card. There’s a reason there is no free trial and the other CRMs do have a free trial!!!! And I even got pressured for an annual subscription because of a soon pricing hike. Thank gawd I went monthly!
They have a Facebook page that is people complaining about the software, multiple posts every day! There are YouTube videos of people saying don’t use Copilot. I wish I listened but I was trusting the good will of Mike Andes!
They have a Facebook page that is people complaining about the software, multiple posts every day! There are YouTube videos of people saying don’t use Copilot. I wish I listened but I was trusting the good will of Mike Andes!
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Awful platform
Impossible to use, and impossible to learn.
No customer support, and just a terrible platform. 100% would not recommend. This platform is advertised as the one stop shop for everything, and I can promise you that it is the opposite of that. I tried getting a refund after two days of using it, and of course there’s no option for that because I didn’t pick the most expensive model. $200 a month apparently wasn’t enough. Mike Andes and his team are full of it, and don’t mind scamming you for your money.
-Jordan Champalou
No customer support, and just a terrible platform. 100% would not recommend. This platform is advertised as the one stop shop for everything, and I can promise you that it is the opposite of that. I tried getting a refund after two days of using it, and of course there’s no option for that because I didn’t pick the most expensive model. $200 a month apparently wasn’t enough. Mike Andes and his team are full of it, and don’t mind scamming you for your money.
-Jordan Champalou
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Do not use!!
Lack of transparency, customer service does not have the knowledge to assist with 95% of the issues we brought to their attention, a significant amount of major bugs!! Issues with invoicing, tax calculations, and 3 full pages worth of other issues we experienced. Might be good one day but they are not worth the cost now. In the thick of beta still (yet that was never made known prior to signing up when speaking with their team). Did not save us any money when having to do everything twice since the software couldn’t do its job.
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Boss can’t add me to time clock
Just started for Augusta lawn in St.George. I accidentally tried to set up an account and now my boss can’t add my email to the administrator account.
CRM For Lawn Care
Great CRM for lawn care service businesses, would recommend for anybody starting out like us!
Great CRM for lawn care
Great for lawn care would definitely recommend.
Copilot
Mike and his team have done a great job to tailor this app to our service based needs. Thanks Mike!
This CRM changes the game
Copilot has been a game changer for the service business that I run. Everything from the optimizing and routing features to the KPI tracking. I can now tell that I am more on top of and aware of everything happening in the business!
Great Beta
They are working hard to make this the best CRM and I believe it will one day be the best. Great Beta so far
