sometimes bad
sometimes
Super Glitchy
The app is very unreliable. It is very slow to connect and offers very little functionality. I wish it would just connect in the background, like other vehicle apps, without popping open the app and trying to load every time I get into my vehicle.
It also doesn’t have updated information if you do maintenance yourself, which makes it hard to track oil changes unless you’re going to a dealership every time.
Overall if I didn’t have to actually interact with the app it would be preferable.
It also doesn’t have updated information if you do maintenance yourself, which makes it hard to track oil changes unless you’re going to a dealership every time.
Overall if I didn’t have to actually interact with the app it would be preferable.
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Cannot clear notification
I had a message in the app that I read and deleted, but the badge still shows with the app open on the envelope and the badge won’t clear on the app. I hate having unread notifications on my phone so this bug is annoying. I even delete the app and reinstalled and the issue remains.
Disappointing
I thought when I received an alert that there was an updated version of the app, I was excited. I thought I might gain some functionality. However, when I downloaded the new app, I noticed that lost functionality. I can no longer see the odometer or the oil life. If it wasn’t for the fact that I cannot use Apple CarPlay without it, I would not use it.
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Annoying feature
There is zero reason this app needs to launch when my phone connects to CarPlay (or whatever the mechanism). I’m in the car - there is nothing I need the app for at that point. Fix this!
Otherwise the app is fine and the remote start functionality is worth the extra money.
Otherwise the app is fine and the remote start functionality is worth the extra money.
Terrible app
Not only was this a terrible app before, but they’ve taken away the last two useful functions for me. I can no longer see my mileage or my oil life. I have the Fordpass app for my other vehicle and it is amazing. Do better Honda!
Response from developer
We appreciate your feedback, and we are sorry you are unhappy with our connected products. We will take your feedback into consideration for future product development. Thanks, Honda Customer Service
Worst App Ever
I hardly ever used the damn thing, scam at best. But good luck trying to cancel your membership. I went to try and cancel it on the website, it wouldn’t let me. Even navigating to find the cancellation was hard to figure out. It’s almost like they designed it that way… and when I did try and cancel it, I couldn’t just cancel it same day. It required that I call into Honda Services to get it cancelled. And when you do get there they ask for all ur personal information again and you have to send a photo of your ID! Lastly when I was finally deleting the app, it prompted we are going to have to notify Honda and you won’t be able to use this service again! This whole app is a joke. And I wanted to keep it but it does nothing for the vehicles I own with them. Don’t get me wrong I love Honda and their cars, but this app has been nothing but a nightmare to cancel the subscription. I STRONGLY ADVISED THE SIDE OF CAUTION if told or convinced to pay for the subscription. It’s not worth it.
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Not what it claims to be
The app claims to be able to remote start the vehicle. That is not true. The only thing my app can do is to try to sell me a subscription to my own garage door opener. This is a very disappointing app. Oh, and it can also open a separate web page to a dealer’s website where I can fill out my information all over again to schedule an appointment I could have easily done without the app. I am sure though that Honda loves to sell my data to third parties though. If you like that, then this app is for you.
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Completely useless
If Honda built cars like the way this app works, they would be bankrupt within five years.
Of course the first and most egregious chicanery of the app is that Honda wants you to pay to do almost anything other than the most basic things an app can possibly do. Without a subscription, it gives you information immediately available on your dash of the car like mileage, range and oil life. Anything else, including such basic things like vehicle location or unlocking the car needs a subscription.
Second, the app is utterly unreliable. Even when you have a subscription, the features don’t work a good portion of the time. It will just tell you something went wrong and not do what you paid it to. I never subscribed after my trial period because it wasn’t worth the money.
Now that I don’t have a subscription, the app refuses to update even the notifications. For the past week, the app has been telling me that I have two notifications even when those notifications were deleted.
Honda honestly needs to rethink its app strategy because this will definitely be on my mind when I buy my next car.
Of course the first and most egregious chicanery of the app is that Honda wants you to pay to do almost anything other than the most basic things an app can possibly do. Without a subscription, it gives you information immediately available on your dash of the car like mileage, range and oil life. Anything else, including such basic things like vehicle location or unlocking the car needs a subscription.
Second, the app is utterly unreliable. Even when you have a subscription, the features don’t work a good portion of the time. It will just tell you something went wrong and not do what you paid it to. I never subscribed after my trial period because it wasn’t worth the money.
Now that I don’t have a subscription, the app refuses to update even the notifications. For the past week, the app has been telling me that I have two notifications even when those notifications were deleted.
Honda honestly needs to rethink its app strategy because this will definitely be on my mind when I buy my next car.
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Waste of Money
“Remote Command Failed” is this apps favorite phrase. The most useless $10 I spend a month. The only reason I keep it is because side I can lock my car from elsewhere - if it feels like working.
HONDA
They announced that they’re going to make the app paid, which is really ridiculous. We’re already buying their cars, and charging customers for the app will just result in losing customers.
Not Great
This app has so many bugs. The charge meter on my app is inaccurate on a frequent basis. Sometimes the app is down for days. Honda really needs upgrade this system as it is subpar.
?????????
I do not know what is wrong with your system, but I keep giving you my correct email and phone number and you continue to tell me it was invalid. There is definitely something wrong with your system. Thanks.
Horrible Service
Honda keeps updating the app and taking away functionality now they’ve broken CarPlay for me and I can barely use the phone to text or send normal phone calls I cannot can’t receive text or phone calls I have to put a support case with Honda and have nothing in 24 hours
HondaLink Update
Nice update. Unfortunately doesn’t do anything for me as my vehicle is 2025 The App available at time of purchase at least had features I could use. Now just another useless app on my phone Should have kept with buying Toyota’s Thanks folks nothing Honda
Disappointing
This app used to give good information about maintenance needs for my car. That is no longer the case. Also, it claims to help you locate your parked car, but either it doesn’t actually do that or that feature is very hidden inside the app.
Forced update!
Still just as bad and NOW read their new terms and conditions that they force you to accept. Especially, the part where you can’t sue them. They know they’re on the fringe of a class action lawsuit because of the terrible performance of this app/service they’re charging you for. Low class and slimy - Honda you’ve become the WORST!!
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Wish it did more
Wish you could track the car, like GPS, also close windows and alert you if you left the car unlocked.
Lots of room for improvement. The app is useless. It doesn’t even give you the mileage or the gas. It’s also annoying as it keeps popping up, well nothing there so I don’t get it. I just deleted it.
Learn from the Toyota app.
Lots of room for improvement. The app is useless. It doesn’t even give you the mileage or the gas. It’s also annoying as it keeps popping up, well nothing there so I don’t get it. I just deleted it.
Learn from the Toyota app.
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Doesn’t have it for all models
The HondaLink app doesn’t not have the app remote start for the 2025 Honda CRV Hybrid Sport-L. For it being the trim lower than the touring, it should have the ability to remote start the vehicle from the app. Idk if it’s an update issue that it needs or if I have to go to a Honda dealer to get some type of device install. Would’ve given a 5 star if I could do that with my 2025 Honda CRV Hybrid Sport-L.
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Horrible
The charging % status always inaccurate and not updating. On numerous occasions, not functioning indicating maintenance issue. Also not user-friendly. Honda can definitely make cars, but their apps are horrible.
