Terrible
It’s terrible being a partner with honk. they will , send you a call on interstate where you need a permit , and pin the address to the closest side road that’s off the higway trying to get people to accept the call….. clearly it’s not legal . they will trick you every chance they get, the calls are always messed up somehow . also lowest payouts in the industry . 40 miles one way for 50$ service call. their app is garbage . it could be way better and easier to use. but clearly they want it to be as difficult as possible . Hope someone buys this company or they close . terrible app terrible business model
Show more
Communication and interfering
Bad communication between jobs and customers and service providers by people calling from another country’s to make a job for towing companies in United States and they have no idea of vehicles in U.S. and honk or any other motor clubs called shouldn’t be in between customers and companies.
Not
If you have insurance they don’t take you but if you don’t have insurance they send you jobs .. crazy right !!
Not
This app does not work you never can get a job and when you need to talk to someone in customer service it’s a computer and no one give you the solution a your problem complete waste of time
A company that does everything to AVOID PAYING IT'S PARTNERS
My experience with HONK has been extremely disappointing and unprofessional. As a contracted service provider, I have fulfilled every requirement and policy they expect—arriving on time, providing proof, and following the correct procedures. Despite this, HONK repeatedly denies legitimate payments and makes the process intentionally difficult.
This appears to be a pattern with HONK—making excuses, rejecting valid claims, and doing everything possible to avoid paying providers for work that was legitimately performed. For a company that relies entirely on service providers to operate, their approach to payments and support is unacceptable. Their system errors prevent providers from submitting wait-time requests, and rather than correcting the issue, HONK simply denies payment.
HONK needs to address these ongoing problems, improve their transparency, and start treating their partners fairly. Until then, I cannot recommend them to any service provider who expects to be paid accurately and on time.
This appears to be a pattern with HONK—making excuses, rejecting valid claims, and doing everything possible to avoid paying providers for work that was legitimately performed. For a company that relies entirely on service providers to operate, their approach to payments and support is unacceptable. Their system errors prevent providers from submitting wait-time requests, and rather than correcting the issue, HONK simply denies payment.
HONK needs to address these ongoing problems, improve their transparency, and start treating their partners fairly. Until then, I cannot recommend them to any service provider who expects to be paid accurately and on time.
Show more
Prices
Not worth it. Price in San Diego California is too low. Not worth it to use this app
Tow Guy 71
Ripping tow companies off like usual …go buy your own trucks if it’s so easy
Reds Towing
Good app for tow companies that are starting out and need to get more work the only down fall is a lot of the jobs aren’t worth taking because there too cheap
Owner
I'm not repeating what numerous other reviews have already said. Just take a look at all the negatives before you consider joining this dumpster fire of a motor club
M&M roadside
Worst roadside you can ever have they send you calls then cancel and you will never get paid for goa I was with them for almost 1 year then 11 months then a customer did a damage claim which was all false information and honk accepted the claim and we showed pics of the call it was a tire service the customer had a trailer hooked in with a boat and all we did was replace the tire everything was perfect the customer claimed the tire wasn’t torc correctly which is a lie and try to have me pay $800 for the false accusation trying to get money off the insurance customer hit something hard that messed his tire and try to blame us and honk I trying to charge me they don’t pay well they make drive miles and Al cancel the calls and won’t even pay enough I would never join them again it’s definitely 100% honk fault and I’m not the only one that complains of this app with these real low rates NEVER EVER AGAIN ITS YOUR LOSS HONK!!!!
Show more
Taking jobs away like uber Lyft from service providers
Very sad some people sitting in office taking jobs away from local service providers. Very unfortunate,they have access to marketing and social media
Honk is stealing money
To tow companies and service providers, Honk is stealing from you. We paid on behalf of Honk to the yard but because of an issue we could not towed the vehicle. Honk is not reimbursing us the money we paid on their behalf to the yard even after following up for months.
$$ on the side!
Great app for roadside assistance & Towing. I have been using it since November 2024, and have never really had a problem. A couple times the app glitched out and caused me to miss a gig or two. For the most part it is very basic and straightforward. I will continue to take on jobs for HONK!! And don’t let the bad reviews stop you from missing out on growing your towing & roadside assistance business!!!
#HonkHero
#HonkHero
Show more
Awesome👍👍
👍👍👍
Bad app , bad app, almost bad people to do business with
App is terrible, always on the glitch side .. this app will cause your scores to drop and they won’t fix your scores.. no where to put for a Goa fee .. almost completely terrible.. good luck with these ppl .
****Update 2025 ! Still been trying to use honk over the years, I use them here and there but the app has gotten all the way terrible.. completely bad ..
It’s to the point I’m bout to cancel contract with them .. the pay is extremely low the app never updates so you cannot close out on calls and even if you call the support line it’s still no help if they cannot get in contact with customer to confirm you completed job since the app never works right. Drove an hour just not to get paid because the app is really terrible and they cannot get in contact with customer.. they make you use 3rd parties numbers to get in contact with the customer and the numbers can be from any state and nowadays most people have spam blocker on so it’s impossible to contact customer when you using numbers like that .
You would think with the bad reviews they would fix things .. it’s not worth using your truck/car , money and have to maintenance everything plus pay taxes ..
please do better honk and do right by your contractors
****Update 2025 ! Still been trying to use honk over the years, I use them here and there but the app has gotten all the way terrible.. completely bad ..
It’s to the point I’m bout to cancel contract with them .. the pay is extremely low the app never updates so you cannot close out on calls and even if you call the support line it’s still no help if they cannot get in contact with customer to confirm you completed job since the app never works right. Drove an hour just not to get paid because the app is really terrible and they cannot get in contact with customer.. they make you use 3rd parties numbers to get in contact with the customer and the numbers can be from any state and nowadays most people have spam blocker on so it’s impossible to contact customer when you using numbers like that .
You would think with the bad reviews they would fix things .. it’s not worth using your truck/car , money and have to maintenance everything plus pay taxes ..
please do better honk and do right by your contractors
Show more
Stay away
Stay away they will burn you they’re impossible to communicate with its all part of they’re strategy this is a garbage company
Provider
The service is very bad. I am tired of the bad treatment from some of the company’s employees towards me and not giving me the full amounts. On the day, I was paid from several accounts, and this costs me 4% of the total amount so that I can get the money.
Terrible to partner with don’t do it you will regret I promise
First off this app is complete and utterly useless. Jobs lag and when you’re going on scene it doesn’t update. Since you’re not showing on scene you cannot clear the call out. I’d prefer to use Towbook with it but that doesn’t always work either. Now for Honk. If you run into an issue with a live call the dispatch line does nothing but tell you to go online to resolve the issue. Why they can’t help you while connected is beyond me. We spent over 90 minutes trying to find one of their customers only to find out they needed a tow and not light service. They gave us a GOA of $20 instead of my contracted $35. We lost out on plenty of opportunities in my home area for nothing. I’ve since terminated this contract with them as they are costing me more than I can make with them. Oh not to mention they confirm with the customer the job is done before they pay you. So I asked the question what if the customer doesn’t answer and no one could confirm that I would be paid.
Show more
The worst
First off this app is complete and utterly useless. Jobs lag and when you’re going on scene it doesn’t update. Since you’re not showing on scene you cannot clear the call out. I’d prefer to use Towbook with it but that doesn’t always work either. Now for Honk. If you run into an issue with a live call the dispatch line does nothing but tell you to go online to resolve the issue. Why they can’t help you while connected is beyond me. We spent over 90 minutes trying to find one of their customers only to find out they needed a tow and not light service. They gave us a GOA of $20 instead of my contracted $35. We lost out on plenty of opportunities in my home area for nothing. I’ve since terminated this contract with them as they are costing me more than I can make with them. Oh not to mention they confirm with the customer the job is done before they pay you. So I asked the question what if the customer doesn’t answer and no one could confirm that I would be paid.
Show more
A waste
There’s literally no way of getting any type of support from whoever is running this app… so if and when something happens you are on your own
