Engage website visitors in real-time to boost conversions, sales, and customer satisfaction. This mobile solution allows businesses to provide live support on the go, ensuring continuous connection with customers. Receive instant notifications for new chats and messages, access visitor history, and transfer conversations efficiently.
What We Love
- π Easy to use and gets the job done
- π Helpful for connecting with customers on the go
- π Straightforward functionality
- π Great company and awesome app
- π Highly recommend this company
- π Super helpful for collaboration on the go
- π Exceptional service
- π Wonderful app for webpage visitors
- π Glad Comm100 has this app
- π Pretty good job of keeping connected
- π Excellent support
- π Great for years
- π One of the best online support programs
- π Best for chat on your website
- π Best live chat service
- π Great app for business on the go
- π Very useful app for monitoring sites
- π Excellent app and great service
- π Great tool for expanding reach
- π Best chat program out there
- π Fabulous with an account
- π Very good app
- π Great live-chat app
- π Pure excellent app
- π Amazing and easy tool for small business
- π Works with iOS5
- π Brilliant version
- π Works great
- π Fantastic update
Room to Improve
- π Slow to answer customer calls
- π Sometimes hangs when returning to app
- π No way of communicating with colleagues
- π Keyboard won't pop down in chat
- π Chats disappear
- π Needs a makeover badly
- π Stuck on loading with latest update
- π Unsuccessful deletion and reinstallation
- π Problem remained after reboot
- π Only view own chats, not team's active chats
- π App constantly logs out
- π Cannot be logged into desktop and mobile app simultaneously
- π Can't find option to ban IPs
- π Annoying Google crawler calls
- π Server does not put chat status offline when phone is without internet
- π Agent accessibility issues
- π App crashes every time on log in
- π Terrible upgrade, not displaying needed information
- π Newer version not displaying needed information
- π App alignment with iPhone has been off since latest iOS update
- π Missing location flag icon
- π Provides minimal information
- π Old version showed page count for visitor, new version lacks it
- π Alerts have changed tone, no way to know chime purpose or customize
- π Bare bones, does not multitask
- π iPad version is an afterthought, few features supported
- π Cannot see entire landing or current URL pages
- π Cannot click on pages to see customer location
- π Chat does not continue to run when switching to another app
- π Weak or low sound for new chat notification
- π Cannot log in on iPhone 3G
- π Login button covered by on/off switch
- π Login button disappears when keyboard shows up
