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Hop - Enjoy The City

Hop - Enjoy The City

Electric Scooter Sharing

239 ratings
157 reviews
🌟 Lifestyle
✈️ Travel
Free

Details

  • Released
  • Updated
  • December 5, 2019
  • July 30, 2026

Developer

HOP Technology
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Hop - Enjoy The City screenshot #1 for iPhone
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Hop - Enjoy The City screenshot #10 for iPhone
iphone
ipad
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❓5 answered
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About

This app allows users to rent and ride electric scooters for convenient urban travel. It offers an eco-friendly alternative to traditional transportation, helping users avoid traffic and reduce their carbon footprint. Simply download, find a scooter, and start exploring your city.

✓Rent electric scooters
✓Eco-friendly transportation
✓Avoid traffic
✓24/7 service
✓Scan QR code to unlock
✓Designated parking
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What users say

Summarized from real user reviews of Hop. Based on 239 reviews and a 4.7/5 average, it highlights the 8 positives and 15 negatives reviewers mention most about this Travel app.

Positive things

  • 👍Scooters are fun and enjoyable
  • 👍Good for quick travel
  • 👍Cheap and cheerful
  • 👍Amazing experience
  • 👍Speedy and secure
  • 👍So cool and easy
  • 👍The best scooters
  • 👍Solidly built, fast, and always works

Negative things

  • 🐛App is buggy and unreliable
  • 🐛Payment issues are frequent
  • 🐛Difficult registration process
  • 🐛Poor user experience for promotions
  • 🐛Parking zone issues
  • 🐛Inconsistent verification code delivery
  • 🐛Expensive for short distances
  • 🐛Lack of payment options
  • 🐛Data privacy concerns
  • 🐛App requires too much personal data
  • 🐛Can't link payment methods
  • 🐛Charges when not riding
  • 🐛App crashes or freezes
  • 🐛Account deletion issues
  • 🐛Scooters need maintenance
See all reviews

What's New in Hop

2.7.4

July 30, 2026

We update our app regularly to make your experience better. Every update includes performance and reliability improvements to provide you the best experience! If you love our new app, please take a moment to rate us on the app store! Your feedback helps us to continue improving our services and keeps the app running smoothly.

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User reviews

Most RecentHighest RatedLowest Rated

Ακατάλληλο απατεώνες

Πήρα ένα πατίνι το βράδυ για να πάω στη δουλειά όταν έφτασα στο πρώτο σημείο στάθμευσης η εφαρμογή δεν αναγνώριζε το GPS με αποτέλεσμα να με δείχνει στον απέναντι δρόμο προσπάθησα τουλάχιστον 30 λεπτά να στο σημείο αυτό που προσπαθούσα πόση ώρα αναγνωρίσει το GPS τη σωστή τοποθεσία που βρισκόμουν πράγμα που δεν έγινε προσπάθησα να επικοινωνήσω με την υποστήριξη όπου μέσα στην εφαρμογή λέει άμεση υποστήριξη όμως μάταια η προσπάθεια διότι με πετούσε στο WhatsApp όπου εκεί έλεγε ότι υπάρχουν ώρες εργασίας πράγμα που δεν αναφέρεται πουθενά αναγκαστικά να πάω σε άλλο σημείο στάθμευσης όπου μου πήρε άλλα 15 λεπτά με αποτέλεσμα να χάσω 45 με 50 λεπτά το αφεντικό μου δε με πίστεψε με αποτέλεσμα να με διώξει και να χάσω και τα 70 € μεροκάματο αλλά ίσως μου η εταιρεία δεν παίρνει καμία ευθύνη που αυτό είναι αντιεπαγγελματικό. Υπάρχουν άλλες τόσες εφαρμογές που μπορείτε να χρησιμοποιήσετε με πατίνια μακριά από την HOP είναι κλέφτες
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Iliasxrysos2002Iliasxrysos2002

Turquía sobre rueda

Me ha encantado… vuelvo a repetir!.
jlcuetogomezjlcuetogomez

Нельзя зарегистрироваться.

Вводишь номер телефона и сразу ошибка. Даже и не пытайтесь. Номера телефона на +7.
Maria S 111Maria S 111

In great condition

Problem with the card payment
kliokkkliokk

Άθλιο

Σου τραβάει χρήματα στο άσχετο δεν αξίζει καθόλου
Ενι ΜπραχιμιΕνι Μπραχιμι
See 152 more reviews

User experience

🐞

Reported Bugs

17 issues

Cannot get SMS verification codes

Bug

Cannot add payment methods

Bug

App says out of parking zone when not

Bug

Verification code not sent to UK numbers

Bug

App says phone linked to Mastercard, no option to add different card

Bug

Parameter error when trying to link payment

Bug

Payment not going through but still charged

Bug

Scooter stops working and beeps for being out of territory

Bug

Ininal card doesn't work

Bug

App doesn't let you park the scooter

Bug

Ending authorization fails, requires re-entry of phone number and code

Bug

Cannot block the scooter

Bug

App doesn't let me type letters and numbers for passport ID

Bug

Next button not working on registration screen

Bug

Stopped working, unable to finish ride, card not supported

Bug

Cannot log in after closing the lock and taking a photo

Bug

Accelerator gets stuck sometimes

Bug
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Requested Features

10 requests

Clearer indication of parking zones

Feature

Simplified promotion application process

Feature

More payment options (e.g., PayPal)

Feature

Improved user guidance for first-time users

Feature

Option to add different cards easily

Feature

Support for Kosovo phone numbers

Feature

Easier card confirmation process

Feature

Search filter for country codes

Feature

Allow taking a second scooter on one account

Feature

Better error messages during registration

Feature

FAQ

What does the Hop app do?

The Hop app facilitates the rental of electric scooters for short-distance travel within cities. It provides a practical, eco-friendly, and convenient way to navigate urban environments, helping users bypass traffic and reduce their environmental impact.

How do I start riding an electric scooter with Hop?

To start a ride, download the Hop app, create an account, and locate the nearest scooter on the map. Once found, scan the scooter's QR code, kick it to gain speed, and then use the throttle to accelerate. Gently apply the brake to slow down.

What are the safety guidelines for riding a Hop scooter?

Users are required to follow safety guidelines, including riding one person per scooter and wearing a helmet. It is also recommended to wear reflective gear at night, avoid riding while intoxicated, and refrain from riding on pavements. Ride slower on downhills.

Where should I park the scooter after my ride?

After finishing your ride, park the scooter in designated parking spots, ensuring it does not block pedestrian or access routes. Lower the kickstand to keep the scooter upright and lock it. Finally, take a photo of the parked scooter.

Is Hop available in my city?

Hop is actively transforming urban mobility in people-centric cities. If you would like to see Hop available in your city, you can contact their support team at support@hop.bike to express your interest and inquire about expansion plans.