HopeGoo User Reviews

Name: HopeGoo: Flight,Train,Hotel
Rating: 4.57895 (133 reviews)

HopeGoo: Flight,Train,Hotel

eLong International Travel (Hong Kong) Limited

✈️ Travel

What users say

Summarized from real user reviews of HopeGoo. Based on 133 reviews and a 4.6/5 average, it highlights the 5 positives and 2 negatives reviewers mention most about this Travel app.

Positive things

💰Extremely affordable prices for flights and hotels
🏨Great deals on 5-star hotels
🛫Significantly cheaper flights compared to other platforms
👍Easy to use and navigate
🔍Comprehensive search and booking features

Negative things

🚫Potential scams reported by some users
❌Poor customer support based on negative reviews

Top reviews

Most Recent Highest Rated Lowest Rated

Best travel app

I love the deals ! It’s so easy this app and you collect points in real time. I stopped using other apps for great deals .

Yolanda Black

2 months ago

总不让买，敏感肌一样，我是新用户啊…

如题

567:，ge v c

5 months ago

垃圾

浪费时间

BooNjongkiat

5 months ago

这是诈骗旅行软件

账号会被莫名其妙的展示异常，活动参加不了，机票酒店价格都很贵，而且退改费用还很贵，不推荐使用，系统展示很慢

啾咪啾咪😘

6 months ago

虛假購票軟件虛假出行

帳號莫名其妙展示異常，無法領取優惠代碼無法領取優惠券，非常不好用不推薦⋯

隨時隨地擁有愛

6 months ago

Fraud!!! Do not use!!!!!

This agency will charge your credit card but won’t book your flight. I have been trying for weeks to get my refund but they keep telling me different stories. I still don’t have my refund after weeks of continuous back and forth with them. DO NOT USE THEM

healux

6 months ago

It’s A scam

Youknowwho$

7 months ago

They say it’s A scam

But I don’t know Yet. But there’s is A lot of ADS

Youknowwho$

7 months ago

Make their own rules and don’t respect 24-hour cancellation policy with airline for refund. Beware!

The air fares purchased were entitled for full refund for cancellation within 24 hours. They made their own rules and refused to contact the airline for cancellation within 24 hours, making the consumer eat the cost. What a waste of money! Horrible!

HONESTLYREVIEWR

8 months ago

⚠️【嚴重警告】這是一個詐騙App！⚠️

⚠️【嚴重警告】這是一個詐騙App！⚠️
我在使用 HopeGoo 的過程中遭受了嚴重的欺詐。雖然我是最高等級的會員，已經支付了數千美金，但App中的優惠券與 coin 完全無法使用。客服根本沒有回應，也無法解決問題。這樣的行為已經涉嫌詐騙，希望 Apple 能夠立即下架這個App，並交由警方調查。請大家千萬不要再被騙了！

Rajesh Li

9 months ago

It’s in fortunately a scam

The card they used to book my flight was flagged for fraud by JetBlue, I’ve wasted a ton of time trying to get my ticket re-booked and their customer service is useless

Traveler-25

9 months ago

Response from developer

We apologize for the inconvenience caused. To better resolve your issue on ticket change, you may send us an e-mail about your case to csfeedback@hopegoo.com or leave your contact information directly, as we attach great importance to user experience. We will keep following up on your case and put our whole effort into it. Thank you for your trust and support.

Nice app

This app consistently delivers great deals and a smooth booking experience. Highly recommended for anyone looking to travel without breaking the bank!

Lexiliiiii

a year ago

Absolutely LOVE HopeGoo Travel App – Game-Changer for Jetsetters Like Me!!

"OMG, HopeGoo just *blew my mind* as a frequent traveler 🇺🇸✈️ I’ve tried every ‘travel helper’ under the sun, but this app *nailed it* with how easy, smart, and *fun* it is to use. The personalized trip planner? **Chef’s kiss** 👌 It suggested hidden gems in Barcelona that even my local friend didn’t know about(!), and the real-time currency converter saved me from getting scammed at a market (lol).

But what’s *wildly* impressive? The *offline maps* work *flawlessly* (major win for poor cell service in the Alps 🏔️), and their 24/7 chat support? *Lightning fast*—they even helped me reschedule a flight when my carrier ghosted me. Pro tip: their ‘cultural tips’ feature avoids those awkward ‘foot-on-the-table’ moments abroad 🙃

If you travel *at all*, download this NOW. It’s like having a *bestie* who’s a travel agent + Google Maps + wiki rolled into one. **10/10, would roam the globe again with HopeGoo by my side.** #NoSponsoredPost #JustObsessed"

BigGod007

a year ago

Scam Alert

Do not use this app. They book the flights with a separate credit card than the one you give them on file so they can cancel the day of your trip and say it was “fraud”. When you call customer service they barely speak english and you get charged a lot of money for international call time. It’s unfortunately a scam that’s pretty common. STAY AWAY!!

paddyossssssss

a year ago

Response from developer

We apologize for the inconvenience caused. To better resolve your issue, you may share your case to csfeedback@hopegoo.com or leave your contact information directly, as we attach great importance to user experience. We will keep following up on your case and put our whole effort into it. Thank you for your trust and support.

省錢利器！機票酒店超低價！

不敢相信居然能找到這麼便宜的機票和酒店！這款 OTA 軟體的價格簡直低到爆炸！我用它訂了去日本的機票，比其他平台便宜了整整好幾百塊！而且酒店的價格也超級划算，住五星級酒店也能用白菜價！真的太驚喜了！以後訂機票酒店就靠它了！

Rajesh Li

2 years ago

Response from developer

感謝您選擇HopeGoo，您的認可是我們成長的動力！我們將繼續為您提供良好的服務體驗，期待與您的下次相見。祝您旅途愉快！

Worst company ever

They have scammed me of $1400
Never book through their app or website
Travelgo.com and ly.com

Spikyshivam

2 years ago

This app is really good

It's useless.

Toliver_Paredesj

2 years ago

They're extremely grunting

Good application, good developer

Chandler Genevieve

2 years ago

Response from developer

Your choice and approval on HopeGoo is sincerely appreciated, which is driving us to grow. We will continue to provide a great service experience to you and look forward to meeting you next time. Have a nice journey!