HotelTonight User Reviews

Customer Experience

Positive experience54.3% of reviews
Neutral2.9% of reviews
Negative experience42.8% of reviews

~ Based on 696 written reviews from the US App Store.

What users say

Is HotelTonight Safe?

HotelTonight: Hotel Booking appears safe based on user ratings. AppsHunter Safety Score for HotelTonight is 98/100.

This assessment is based on 585,594 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.9% of ratings point to a safe experience
1.1% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 585,594 App Store ratings for HotelTonight.

Is HotelTonight Legit?

HotelTonight: Hotel Booking appears to be a legitimate app. AppsHunter Legitimacy Score for HotelTonight is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Frequent flyer

It’s my go to app for all my last minute travel stays for like 5 or 6 years. Never disappoints

Hotel booking’s

Love HT booking app, great choices for all budgets and taste. Great locations in each city.

Yess

Yesssssss

App no longer works in a useful way

All filters besides number of rooms are gone

The best

I love this app been using this app for years

Great customer service!

Great easy to use app and great customer service from their rep Ranz I believe was the name.

Satisfied Customer

Outstanding customer service. It takes a few minutes to handle bumps regarding a reservation, but be patient, this third party hotel company will handle the problem. Competitive prices. Very pleased.

Easy call

Using HotelTonight is the easiest way to find and book a room tonight.

Bait and switch platform

The platform offers non-cancellable rooms for 2 people but when showing up at the property the rooms are of different class (ex: full size bed instead of queen or king). There is no recourse or support being offered. Do not recommend this shady company

Nice

I have used for hotels around the country for years and it always comes through

Keep me comfortable

The best been using it a couple years and haven’t let me down yer

Missing important features

One of HotelTonight’s main limitations is its lack of specific filters. The app does not allow users to search for hotels based on important features such as a pool, balcony, complimentary breakfast, pet-friendly policies, free or paid parking, or an on-site restaurant. This makes the search process more difficult because many customers need accommodations that meet specific preferences or needs.

An even more significant issue is that I could not find an option to select the number of guests. For example, if the reservation is for four people, the app appears to automatically assume an occupancy of two. As a result, it may display rooms that cannot accommodate the entire group or prices that do not reflect the actual number of guests. In a hotel-booking app, selecting the number of guests should not be optional; it should be a basic feature.
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Life Saver

Easy to use and genuinely helpful for last-minute stays. The app made it simple to find a good hotel at a great price without spending forever comparing options. I liked being able to see the hotel details, amenities, location, and final price clearly before booking. The reservation process was quick, and check-in went smoothly. Definitely a useful app for spontaneous trips or when you need a hotel on short notice.
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Bait and switch

It’s such a bait and switch. You click a room and every time it says rate has changed. Click to continue.

No fees equals $156!

If I could put a negative rating I would! I clicked the button to book a room for $224. It said there was an error try again. I tried again and it charged me $356!!
They claim it’s not a fee it’s a tax! And that it’s charged by the hotel. It’s not their fault. Of course there was no cancellation because it’s hotel tonight. I would not recommend this site to my worst enemy!
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Amazing

Beautiful service

Best booking

Just works best great ux

Accommodations and prices

This app is the best I’ve ever dealt with in terms on accommodations for hotels and cheap prices!!

good

Good

Do not use them

Each time I book I go to the hotel and they do not have the booking. It’s happened several times. Look at their reviews on TrustPilot.