Not doing the job
Lately it’s not remembering that i clocked in and or out. Kinda defeats the purpose.
DO NOT USE THIS APP
As others have said, your data will very likely get randomly deleted. As did mine.
Quite literally, this app can’t do it’s one job: keeping track of your hours.
One day I just opened the app like normal, and it was stuck at a log-in screen and would repeatedly say “something went wrong” upon trying to log-in.
After updating the app, everything was gone. Which is obviously not acceptable for an app that is supposed to track of when and how much you’re paid.
If you need to keep track of your time, writing it down in the notes app would be better than using this. I really wish this review was an exaggeration, but it’s not. Please do not waste time and possibly risk losing hundreds of dollars over a dysfunctional app like this. The little convenience it occasionally provides is not worth it.
Quite literally, this app can’t do it’s one job: keeping track of your hours.
One day I just opened the app like normal, and it was stuck at a log-in screen and would repeatedly say “something went wrong” upon trying to log-in.
After updating the app, everything was gone. Which is obviously not acceptable for an app that is supposed to track of when and how much you’re paid.
If you need to keep track of your time, writing it down in the notes app would be better than using this. I really wish this review was an exaggeration, but it’s not. Please do not waste time and possibly risk losing hundreds of dollars over a dysfunctional app like this. The little convenience it occasionally provides is not worth it.
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Horrible customer service
Tried for a week and a half send emails to support and no answer will be looking for new app been with this app since 2018. Not good
No response from company
Emailed a few times to get help, as the app is doubling up,deleting information randomly, and not preforming well anymore. Was great for 2 years. No response till a few weeks later. On the hunt for a new reliable app - not housekeeper 😕
Impossible to reset password
I purchased the premium version of Hours Keeper and after updating I was forced to login again. My password was not accepted and the reset process did not work. Worst of all, the email address for support is an valid. As a result I can no longer use the app and lost critical data.
