HRGX User Reviews

HRGX
HRGX
Honeywell International, Inc.

Customer Experience

Positive experience18.5% of reviews
Neutral11.1% of reviews
Negative experience70.4% of reviews

~ Based on 27 written reviews from the US App Store.

Is HRGX Safe?

HRGX has mixed safety signals based on user ratings. AppsHunter Safety Score for HRGX is 52/100.

This assessment is based on 32 user ratings, with an App Store average of 2.1/5.

Safety Analysis

25.0% of ratings point to a safe experience
0.0% of ratings suggest some concerns
75.0% of ratings point to a risky experience

~ Based on 32 App Store ratings for HRGX.

Is HRGX Legit?

HRGX appears to be a legitimate app. AppsHunter Legitimacy Score for HRGX is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No longer working

After updating to 15.5 software on my IPhone & IPad I am unable to view the cameras. Is there a way to fix or update this software?

No longer supports remote access

It appears as though Honeywell shut down the ability for the app to display live feeds of their cameras unless you are on the same WiFi network. Defeats the purpose of the app value. When I’m home and want to see who is in our driveway, I can just look out a window.

Useless app after IOS update

Cannot open app after latest IOS update and cannot find contact information for support either.

iOS 14.2 upgrade now app not working

App worked ok until now. With 14.2 update, now the app won’t even open.

App update.

Had error message saying the app needs updating to work with iOS 11 or later.

Update ;

When will this app be updated ???

Update your app

This app worked for about a year not neither myself or my business partner can view anything.
Needs updating!!!!!!!!!!!

This is a great app!

I see a lot of bad reviews here which prompts me to share my experiences.

This app works absolutely perfectly for me. The live view always works as it should. I am able to view my security cameras anytime I desire from anywhere I have cell service.

The remote playback also works great from my cell phone. I don’t use the email function because of our pets. However, I will take a peek from time to time to see if it has recorded any activity. The slide bar works flawlessly for a quick scan.

I have an iPhone X and a Honeywell HRGX41 DVR connected to my WiFi. I’m running version 1.01.01.
I love this app and don’t have a single complaint with it!

Keep up the good work Honeywell!
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Update please!

The app needs to be updated regularly to function with the newest iOS. Please provide an iPad update soon! The software is of no use otherwise.

Stopped Working

Worked well for about a year. Can’t seem to get it working on any devices for about 3 months now. I’ve given up on it and just check the DVR when I’m in front of the monitor.

Worst app ever

Maybe if they updated once in awhile it would be better. It’s horrible.

Owner

Worked for about three week, now neither iPad or iPhone works or other family members works.

So why did I spend the money on a Honeywell security package when I can't see it working while away from home?

Guess they took their past name and stupidly I believed it was a good name to get products from, never again!
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New app isn't working efficiently either

If you guys don't fix these bugs and keep the software up to date, you're going to lose customers. I have had the new HRGX app for 30 days and of that time frame, my remote playback has not worked 15 of those days. This is ridiculous. We pay your salary and expect a RELIABLE SERVICE AND APPS!

Does Honeywell READ REVIEWS?

This app needs to be updated by the app developer so it will work with FUTURE VERSIONS OF IOS.
PLEASE UPDATE THIS APP SO YOUR USERS CAN CONTINUE USING.

Update the app please

This app needs an update to continue to work on iPhone

HRGX

Please update app!!!!
Just opened app and message says app needs updated. Will not work with future versions of iOS.

Needs update

Needs update to keep up with software updates.

Update your app!

This app desperately needs updating.

iOS 10.3

App needs updating

App needs update

Please update this app.