HSBC HK Business Express User Reviews

HSBC HK Business Express
HSBC HK Business Express
The Hongkong and Shanghai Banking Corporation Ltd.

Customer Experience

Positive experience62.8% of reviews
Neutral10.3% of reviews
Negative experience26.9% of reviews

~ Based on 78 written reviews from the US App Store.

What users say

Is HSBC HK Business Express Safe?

HSBC HK Business Express appears safe based on user ratings. AppsHunter Safety Score for HSBC HK Business Express is 98/100.

This assessment is based on 1,454 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.2% of ratings point to a safe experience
1.1% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 1,454 App Store ratings for HSBC HK Business Express.

Is HSBC HK Business Express Legit?

HSBC HK Business Express appears to be a legitimate app. AppsHunter Legitimacy Score for HSBC HK Business Express is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pop-ups

Generally the app is OK but it’s infuriating in its endless demands that I rate it between every authorisation of a payment, freezing everything until I’ve dismissed it. I don’t want to keep rating your infuriating app!

Does not work

If you are trying to use a passport as a means of identification, don’t bother. This is a very badly written app, to the extent that I am wondering if it really is from HSBC or is a scam!

Fast and easy to use

Fast and clear platform

Stop the adverts

This is supposed to be a business banking app. Instead I get annoying push notification adverts all the time. Remove the nonsense.

On line payment

It took several tries!!

Prudential Insurance

Prudential insurance company is missing from bill payment options. How can such large company be missing.

hostile spam notifications

I never enabled them. this app always keeps sending them. and they send emails asking to enable notifications. and app inside has no way to disable them or configure what they send. very hostile app to its users.

方便好用

安全方便好用,服务也好,我有多余的钱一定转到你行,

App

App is not friendly can’t understand the command and or instruction.

Auto relogin always broken

Once session expired, the prompt for re-login doesn’t work. I need to logout or kill the app to do login again. This feature is fixed some time ago, but it’s broken again. Quite wasting time if we need to check transactions multiple times a day. Please fix asap.

Review

The app is very convenient. I am satisfied.

Operational errors

I cannot access my account in real time because they have not updated the version on the App Store the employee said on the phone??? Also I get a notification pop up saying they are processing my application after being a customer for over a year????? I don’t know if I’ve been paid for products in real time and it’s effecting my businesses operations
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Very Hard to use

Very difficult to navigate

天天更新怕失业吗

说实话汇丰系统真的很垃圾,好像很保险其实很扯蛋,你天天更新说明你这系统非常病态

HSBC process

Seamless operation!!

Terrible experience

Always ask ppl to update the app, need at least an hour to handle one payment each time, and can’t even pay now

Personal Experience

The app is phenomenal and saves me tons of time. My entire experience with HSBC has been nothing short of great. This is from originally opening my business account, phone associates and overall expectations as well. Thanks for putting customer service a priority when it comes to pursuing excellence.
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评价

方便、快捷、准确,手机App系统非常容易操作。第一次使用App汇款业务的时候,心里还有各种担心怕不会操作。真正使用了才知道,真的非常便利!以后,我们公司国际往来业务都会使用汇丰银行。到营业厅网点也受到超一流的服务。希望汇丰银行业务持续壮大,一直是我们客户首选的银行。希望成为世界上最受欢迎的商业银行。

Not working on iPhone 15pro.

It keeps showing no internet connection after I’ve changed to iPhone 15pro from iPhone XR.

It worked very well on iPhone XR.

HSBC Business app very smoothly and effectively

Good and very user friendly