HSBC India Reviews: Is It Legit?

HSBC India
HSBC India
HSBC Global Services (UK) Limited

Customer Experience

Positive experience46.1% of reviews
Neutral6.9% of reviews
Negative experience47.1% of reviews

~ Based on 102 written reviews from the US App Store.

What users say about HSBC India

Is HSBC India Safe?

HSBC India appears safe based on user ratings. AppsHunter Safety Score for HSBC India is 97/100.

This assessment is based on 1,719 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.5% of ratings point to a safe experience
0.8% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 1,713 App Store ratings for HSBC India.

Is HSBC India Legit?

HSBC India appears to be a legitimate app. AppsHunter Legitimacy Score for HSBC India is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Inter bank money movement

It is easy peasy!

Very efficient app

The HSBC app is wonderful and till now flawless and has eased my banking process manifolds. Thank you for the continued support I get .

Not working

After the update, the app is not working. One has to use the internet banking to get things done.

HSBC App is not working.

Extremely disappointing experience with HSBC mobile banking. Every time I try to log in, I keep getting the message: “Service unavailable. We’re sorry, this service is temporarily unavailable. Please try again later.”

This has been extremely frustrating as I’m unable to access my account and carry out even basic banking activities. A banking app should be reliable and available when customers need it. Repeated service failures like this seriously affect the overall customer experience.

HSBC needs to fix this issue urgently and provide a stable, reliable mobile banking service. Extremely disappointed.
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HSBC APP NOT WORKING

HSBC India app is not working since last few weeks and it gives error as service unavailable. Not able to response from
HSBC team for my NRO account

Functionality and User Friendliness can improve

The app is not very user friendly. For example- if I have to make a payment towards HSBC cards, I have to make a note of the payment amount, go to the move money page, choose the card and enter the amount manually. Instead they could just give this option in the manage card section where you have option to choose full payment, part payment etc. these changes will not take much time.
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Needs improvement

The HSBC app is most basic one in the market it does basic things then don’t have imps facility neither RTGS Only NEFT that too takes its sweet time they need to invest more in the mobile app look at the Kotak and HDFC mobile app for that matter SBI mobile app has much more features than HSBC, I can understand that you operate on few location and has limited consumers and has a targeting level but that doesn’t give you right to create such a basic app
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Service unavailable

The app has stopped working since June 2026 and keeps showing error service unavailable. Worst banking app support ever. I’m considering moving to a different bank as this is causing severe issues with my day to day functioning.

App not working

Updated the app and now am unable to log in. It says service temporarily unavailable!!!

Not working

Suddenly app doesn’t work. But I get email saying successfully logged on.

App issue

Like many other customers I am also facing issues with HSBC India app. Every time you login you get a message service unavailable. App is all updated and latest bug issues fixed as per the message. It has been 10 days already like this

Not working since many days

Whenever i try to login, it says service unavailable temporarily. Its happening since many days and now I’m stuck with my money in and unable to take it out

Service Unavailable

The app hasn't been working for the past few days. I've tried logging in using both Face ID and my PIN. After I authenticate with either Face ID or my PIN, the app shows a "Service Unavailable" message. I updated the app today, but the issue still persists.

App is still down even after 2nd August 2026 Update

Unable to use mobile app… It states “Service unavailable“ but sends email notification of successful login…

This app is down

Unable to open this app. Can’t do any transactions

Service Unavailable since 3 days

My money is stuck in NRE account and I urgently need to send money to India and the app wont work. It keeps saying service unavailable. HSBC chat bot is not responding as well.

Statement Filter & PDF Download

Team, Kindly requested to add filter with customise days options to download statement. The statement which auto populated does not have any clear picture full month statement. Also through mobile browser also we can only download csv format which cannot used for any banking purpose. It will be helpful for all customer for an easy view rather going to online portal.
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Error in Login

Since the update on 22nd July 2026. Nothing is working in this app. Kept throwing service unavailable. I reinstalled the app and since then I keep getting password incorrect error though the same password works in internet banking.

New version is not working

Updated the app and since then unable to access my account

Not available for almost a week now

The app went down since Monday. It has been 3 days since that the app is not working. Poor maintenance