Maintenance
In regards to submitting work orders, please add other as a subcategory if you insist on a subcategory being selected. The subcategories do not encompass nearly enough maintenance items.
Needs improvement
Subcategories not listed or able to bypass. Options don’t match the need.
Easy to use
Easy to navigate glad the Marine Corps Base Housing has moved to this all.
Easy to use
The app is easy to use and quick.
Stop asking
Stop asking me to rate ur app
Acceptable
Very clunky app. Does not allow me to put in specific issues for maintenance requests.
Retired Disabled PROUD Army Veteran
Living here at FORRESTAL VILLAGE, has been the best thing that has happened to me! SAFETY, QUIET, QUALITY OF LIFE, IMMEDIATE MAINTENANCE OF HOMES AND GROUNDS, did I mention SAFETY AND QUIET!!!!! I have arrived at what I truly deserve!!! ***The only people that don’t like living here are: CLASSLESS, LOUD, DISRESPECTFUL TOWARD QUALITY OF LIFE PEOPLE!
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Resident
1. I should not have to pay a service fee.
2. I do not like that I can not pay my rent until the first.
2. I do not like that I can not pay my rent until the first.
App/ service
App is wonderful to have makes everything so much easier , service so far is great my issues are always bugs and they always come right out no issue. And take care of them so . 10/10 for the app and employees
Resident
Very helpful app 👍🏻
Hunt
Easy to access and super convenient.
Garbage!!!
This app don’t allow the user to describe the real problem… only give you few options,,😡
Not the best app.
App is glitchy, can’t see when typing comments, and does not accept video or direct chat communication with housing office.
Easy to use Army Proof
Easy to use Army Proof
Lack of customer focus
The app’s front facing service is “give Hunt your money”, not “how can Hunt help you?”
The main page is about the rent balance due, which is very likely very minimally ever needed or used due to the nature of military housing auto-payment norms.
The primary use of this app is for maintenance issues, correct?
So why is that feature hidden behind multiple other steps such as the upper left expanding menu (3 dash lines) or to go to maintenance history and then without explanation find the plus sign in the bottom right corner that then finally gives customers their opportunity to request help from Hunt.
The main page is about the rent balance due, which is very likely very minimally ever needed or used due to the nature of military housing auto-payment norms.
The primary use of this app is for maintenance issues, correct?
So why is that feature hidden behind multiple other steps such as the upper left expanding menu (3 dash lines) or to go to maintenance history and then without explanation find the plus sign in the bottom right corner that then finally gives customers their opportunity to request help from Hunt.
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Helpful
I always get my issues resolved. Thank you!
Good but could improve.
Don’t like the black background
Good app
Over all good app. Decent maintenance request system.
I’d like to see more options in the other category to allow tenants to ask for obscure unlisted items
I’d like to see more options in the other category to allow tenants to ask for obscure unlisted items
Some glitches
The app is relatively intuitive, and not requiring a password by using an OTP instead is good.
However, on the user end, when loading photos in support of a work order, the images sometimes successful uploads do not show, which causes customers to upload duplicative images.
Also, while I understand, customers habitually put in every work order as an emergency, only allowing them to label their work orders as routine (current setup) only works if you’ve got someone monitoring the system for emergencies all the time.
However, on the user end, when loading photos in support of a work order, the images sometimes successful uploads do not show, which causes customers to upload duplicative images.
Also, while I understand, customers habitually put in every work order as an emergency, only allowing them to label their work orders as routine (current setup) only works if you’ve got someone monitoring the system for emergencies all the time.
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Excellent swap
The app is extremely easy to use. There is some system errors where you can’t select the exact issue you’re having so you just need to select whatever they have and then put it in the comments. However, I’m really pleased with how I’m able to do maintenance request through my phone.
