Easy to use Army Proof
Easy to use Army Proof
Lack of customer focus
The app’s front facing service is “give Hunt your money”, not “how can Hunt help you?”
The main page is about the rent balance due, which is very likely very minimally ever needed or used due to the nature of military housing auto-payment norms.
The primary use of this app is for maintenance issues, correct?
So why is that feature hidden behind multiple other steps such as the upper left expanding menu (3 dash lines) or to go to maintenance history and then without explanation find the plus sign in the bottom right corner that then finally gives customers their opportunity to request help from Hunt.
The main page is about the rent balance due, which is very likely very minimally ever needed or used due to the nature of military housing auto-payment norms.
The primary use of this app is for maintenance issues, correct?
So why is that feature hidden behind multiple other steps such as the upper left expanding menu (3 dash lines) or to go to maintenance history and then without explanation find the plus sign in the bottom right corner that then finally gives customers their opportunity to request help from Hunt.
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Helpful
I always get my issues resolved. Thank you!
Good but could improve.
Don’t like the black background
Good app
Over all good app. Decent maintenance request system.
I’d like to see more options in the other category to allow tenants to ask for obscure unlisted items
I’d like to see more options in the other category to allow tenants to ask for obscure unlisted items
Some glitches
The app is relatively intuitive, and not requiring a password by using an OTP instead is good.
However, on the user end, when loading photos in support of a work order, the images sometimes successful uploads do not show, which causes customers to upload duplicative images.
Also, while I understand, customers habitually put in every work order as an emergency, only allowing them to label their work orders as routine (current setup) only works if you’ve got someone monitoring the system for emergencies all the time.
However, on the user end, when loading photos in support of a work order, the images sometimes successful uploads do not show, which causes customers to upload duplicative images.
Also, while I understand, customers habitually put in every work order as an emergency, only allowing them to label their work orders as routine (current setup) only works if you’ve got someone monitoring the system for emergencies all the time.
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Excellent swap
The app is extremely easy to use. There is some system errors where you can’t select the exact issue you’re having so you just need to select whatever they have and then put it in the comments. However, I’m really pleased with how I’m able to do maintenance request through my phone.
Helpful but dark and hard to read
Good way to submit requests. The categories are too confining, but overall it’s helpful to have the app option.
It’s just dark and difficult to read. Can it be lightened up and he don’t made bigger? It seems there’s a lot of empty space anyway—might as well use it with bigger, easier to read font.
It’s just dark and difficult to read. Can it be lightened up and he don’t made bigger? It seems there’s a lot of empty space anyway—might as well use it with bigger, easier to read font.
Thank goodness
This app used to be a bit confusing. Thanks for the update!
Convenient-ish
You cannot see what you’re typing when using this app on an iPhone because the keyboard covers the text box. This issue doesn’t affect Android phones.
Does Not Take All Banks
The app is mostly functional, but be warned it does not take all banks for direct transfer, and you may be forced to use a credit or debit card which will incur a pretty hefty processing fee. Could use some improvements on the payment options.
Perfect
User friendly
Quirky
Doesn’t show everything I’d like to see or have access to. But easy enough to put in maintenance requests.
App
App doesn’t let you choose priorities and very limited options to pick. My was for water not getting warm. No options at all for that.
Needs upgrade
When submitting a work order, if you slide up, it deletes the work order in progress and you need to start all over again. When adding additional comments under permission to enter, the app doesn’t allow you to see what you are typing.
Easy to use!
Easy to use and keeps you informed.
Great app for residents
Makes paying bills ,maintenance, and office communication clear and easy
Works
Does exactly what it needs to do
User Friendly
App is easy to use for all functions and recent updates have made the login process a breeze.
Categories
Hard to find exact combination of category and subcategory to submit.
