Huntington Commercial Bank User Reviews

Customer Experience

Positive experience30.0% of reviews
Neutral10.0% of reviews
Negative experience60.0% of reviews

~ Based on 10 written reviews from the US App Store.

Is Huntington Commercial Bank Safe?

Huntington Commercial Bank appears safe based on user ratings. AppsHunter Safety Score for Huntington Commercial Bank is 90/100.

This assessment is based on 833 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.4% of ratings point to a safe experience
2.6% of ratings suggest some concerns
9.0% of ratings point to a risky experience

~ Based on 833 App Store ratings for Huntington Commercial Bank.

Is Huntington Commercial Bank Legit?

Huntington Commercial Bank appears to be a legitimate app. AppsHunter Legitimacy Score for Huntington Commercial Bank is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Too much trouble

TERRIBLE APP.
All overnight account activity should show up when I log on instead of searching every report and menu item to find what I need (and I still don’t get what I need!)

I want to see Checks, ACH, drafts, anything rejected, etc with “Reject Item” “OK” or “Approve” (if applicable) instead of going to the bank account to see ach payments that didn’t go through, check exceptions, ach transactions (a cluster****) and on and on. I don’t have time for this.
Notifications for rejected ach payments don’t work.
Tech support hasn’t returned my calls.
This bank is more trouble than what it’s worth.
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Response from developer

We’re sorry you experienced problems in the app. We would be happy to assist you further if you reach out to our support inbox: commercialmobile@huntington.com

Terrible

Customer service is a joke. Was on the phone with someone from another country for 48 minutes and never got my question answered.

System unavailable

Every time I open this app and login it displays System unavailable.

Response from developer

We’re sorry you experienced problems in the app. We would be happy to assist you further if you reach out to our support inbox: commercialmobile@hunt­ing­ton.­com

Protects my money from me well.

Absolutely useless and most outdated IT system of all banks I’ve dealt with. Huntington keeps locking me out of my accounts for no reason on weekly basis. But when there was a legitimate fraudulent transactions coming in, they allowed 33 identical charges within seconds from each other and tried to shift the blame.
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Response from developer

We’re sorry you experienced problems in the app. We would be happy to assist you further if you reach out to our support inbox: commercialmobile@huntington.com

App

The app is very helpful and convenient.

Terrible

So slow, every screen lags and glitches, not intuitive to log in

Response from developer

We’re sorry you experienced problems in the app. We would be happy to assist you further if you reach out to our support inbox: commercialmobile@huntington.com

A godsend for commutes

Able to process exceptions while traveling

Commercial iPhone app

Works very well except I cannot deposit checks which is a big handicap. Wonder why it’s not available then it is easily available for the regular business and personal accounts.

Response from developer

Thank you for the review! For roadmap information, please reach out to commercialmobile@huntington.com and we can tell you timing expectations for mobile deposits

Not horrible

Not bad for basic use. But why is scrolling on transactions screen so jerky? Something wasn’t coded right because that’s not how iPhone apps scroll.

Doesn’t function

Called the bank to give me access. They finally told me after pulling it out of them it doesn’t function. Don’t even bother