Hydrawise User Reviews

Customer Experience

Positive experience38.9% of reviews
Neutral9.6% of reviews
Negative experience51.5% of reviews

~ Based on 862 written reviews from the US App Store.

What users say

Is Hydrawise Safe?

Hydrawise appears safe based on user ratings. AppsHunter Safety Score for Hydrawise is 94/100.

This assessment is based on 64,610 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.2% of ratings point to a safe experience
1.9% of ratings suggest some concerns
5.9% of ratings point to a risky experience

~ Based on 64,610 App Store ratings for Hydrawise.

Is Hydrawise Legit?

Hydrawise appears to be a legitimate app. AppsHunter Legitimacy Score for Hydrawise is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Some zones not working

We have constant problems with the mobile app as some zones do not come on

Poor Technical Support

Manual watering program is working, but the scheduled watering program is not working. Need support for the Program schedule stopped working. There’s no sufficient information provided to contact the online Technical Support. So the customer friendly support services are needed for the customers.

Amazing

System is user friendly and I’m very pleased with my upgraded

Works great

Love it

Excellent system

I use this app with my Hunter irrigation controller and it works perfectly. Simple reminders come automatically when there’s a new version to update to and the updates take seconds and leave all of your existing settings intact! Extremely easy to setup programs, tweak or alter at any time. Once connected to your internet, it tracks local weather and shuts down when it has/or is going to rain so you never over water your property. Super happy with the app and my controller!
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Bad connections

It says it’s offline and can’t connect more often than it connects. You’d assume they build it with a strong WiFi receiver since I’d bet most irrigation controls are in a garage and the WiFi router is in the house.

App confusing

Takes forever to figure out how to program what I’m trying to do on app.

Can’t connect

Whatever happened jn these past couple updates, my water system has not been able to connect with the app. If I could receive some help on how to fix the issue that would be greatly appreciated.

H App Y

The app makes watering new seed and seedlings so easy and efficient. Since water is the key to growing new grass, this is the best.

Water from afar? Woohoo

Confidence-inspiring

Best Money Spent This Summer

This was a great, relatively easy to upgrade, easy to use app to control my irrigation system that was frankly a nightmare to control using the manual selections at the control panel. I was wasting hundreds of dollars on water before this little baby came into my life.

total junk

Come on, can you make this simple and easy control?After i started the program, i want to stop it, i have to go inside a single head control and click stop. then after few minutes the next head start again. An I want to find the history, I can’t find it. you out too much information there, listing all the heads one by one. can you just list a some summary, if i want i can click that simple summary and see the detail?
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Back Yard Lawn

Love it!!!

Bad…One of my zones

Ever since I downloaded the new app, one of my sprinkler zones waters 3 additional times per day. Not in any schedule. It’s terrible…I have to physically see it happening then go into the old app to turn it off remotely. No fix. Not easy to get customer support either.

Worlds Worst Software and Device Support Company

There is a reason why this system is 1/2 of the cost of other commercial and residential systems. Because it does not work well at all. I have a wireless Hydrawise irrigation controller, that allegedly is supposed to work with an iPhone. But it refuses to accept the serial number of the device controller in the software and register the controller properly with Hydrawise rendering it a non-functioning piece of electronics.

Might as well buy a garden hose and and water the landscape myself by hand.

Many frustrating hours trying to get support on this issue, email, texting Hydrawise with no result.

The Truly sad part is the software itself on the iPhone app continuously reads connection, and device control controller successfully registered. What a joke!

This is a sell you and forget you product company that pretends to bring tech value and innovative solutions.
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Missing A Lot

You could look at my previous Hunter Controller, and on the screen you could see exactly what programs were executing. You also knew where to look for things that you wanted to do. Programmers get carried away with menus and some things are now buried. This misses the mark. Probably the thing I miss most is being able to simply turn a program on or off. Now the only way to it is to edit the program to restrict all days from watering. Dumb.
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Loses connection with WiFi when you try to manually start a zone

This should be better

Glad I updated !

Very happy that I updated to an app! I can control the watering zones very easy. I like the sensors that are easily accessible.

Broken since update

Applied the latest update, and now I have no controller information. It’s dropped every single thing.

It gets better. Try to do the setup again, scan the serial number, and now my controller belongs to someone else. Even though it is still on my wall.

Can’t even setup the programs again, because I have to wait to have the controller released from the existing owner (me) to the new owner (also me).

Expected a lot better from Hunter.
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Notices

Doesn’t tell me when there is no real water flow.

Doesn’t tell is there is a disconnect in the system either.