This app provides a direct link to Openserve, South Africa's largest telecommunications infrastructure provider. It allows users to check broadband coverage, find ISPs and their deals, test network performance, and manage their fibre services. Users can also track orders, request upgrades, and troubleshoot connectivity issues.
What We Love
- 👍 Well designed and laid out
- 👍 Easy to use and navigate
- 👍 Looks interesting and convenient
- 👍 Seamless and value for money
Room to Improve
- ❌ App doesn't open/loads forever
- ❌ Connection issues and service problems
- ❌ Difficult to get help/no customer support
- ❌ App crashes frequently
- ❌ Poor installation and setup experience
- ❌ Inaccurate status updates (e.g., 'all good')
- ❌ Cannot log faults easily/effectively
- ❌ Repeated redirection and no resolution
- ❌ Issues with prepaid bundle recharges
- ❌ Sales agents signing up to incorrect deals
- ❌ Lost prepaid voucher money
- ❌ Argumentative and disorganized call centre
- ❌ Slow internet speeds and disconnections
- ❌ No feedback or updates on issues
- ❌ App bugs out after order number entry
- ❌ Frustrating registration process
- ❌ App doesn't reflect correct installation progress
- ❌ Line test crashes the app
- ❌ App jams the UI with open faults
