i User Reviews

Customer Experience

Positive experience89.3% of reviews
Neutral3.6% of reviews
Negative experience7.1% of reviews

~ Based on 56 written reviews from the US App Store.

What users say

Is i Safe?

Not enough ratings yet to assess i.

Is i Legit?

i-City SuperApp appears legitimate, with a few gaps. AppsHunter Legitimacy Score for i is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Don't download if u used only once

Hello developer,

This app is totally unfair. When we top up, why can’t we also withdraw or transfer the balance? This feels like cheating. I don’t live nearby, and for people like me, it’s a waste. You trap our money in your system, forcing us to use it only for scanning or redeeming, even if we don’t need it. For B40 people like us, every sen matters. Your system is designed to take money but not give freedom back to the user. This is not right. Maybe i will make complaint to MCMC or used media to force withdrawal
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Why focused me download this app!!!

I am extremely angry and disappointed with DoubleTree Hotel’s parking system. On my recent visit, the security literally forced me to download a parking app just to enter, which wasted so much of my time because I had to stop, download, register, and set it all up when all I wanted was to park my motor. What makes it worse is the parking fee was only RM3, but the app forced me to top up a minimum of RM10 – which means my money is now stuck inside an app I will never use again because I am not from Klang Valley. This is unfair, unreasonable, and feels like a scam against visitors who only come once. A hotel of this standard should provide proper and simple options like cash or card payment, not trap customers with useless apps and force extra top-ups. This whole experience left me with a very negative impression of the hotel, and I sincerely feel this practice is not only inconsiderate but borders on exploitation.
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Top Up

The stop you getting physical tickets and you need a digital one. So now I need to create an account, top-up with a bank transfer, once I’ve done the calculation for this myself and then find out where the tickets are stored on the app that is not easy to use. The other reviews read as fake as I cant see anyone raving about this app.
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Great experience

My first time visiting I City, I super enjoy all that time when spending one hour at here.”, it was a great experience here

Super convenient and easy to use!

The app made our visit to i-City so much smoother. Booking tickets and checking event info was fast and hassle-free. Love the colorful design and smooth navigation. Highly recommended for anyone visiting i-City!

Nice place to visit!!

My always go to place during school holiday since it open!! and righnow i already working as an adult

Good place to go

I recommend to to this theme park . We had so much fun time here . A lot of fun games to do with family .

User friendly app

Easy to load, very user friendly

Super helpful

The app is super helpful and systematic! Super fun games and events awaits and love them all so much also soo easy to use!

City

Good good good

Easy to browse

Super easy app to browse. Love the promotion items on the front page. Easy to look up for the first time user!

Fun park

Very exiting place, got many option for rides and place to take photo✨

User Friendly

The app is super easy to use. Easy to navigate and very colourful.

Seriously Impressed! My Thoughts on the i-City SuperApp ❤️

Can we just talk about how smooth the i-City SuperApp makes everything? 🤩 I used it for my recent visit and honestly, it took all the stress out of planning. No more fumbling for physical tickets or getting lost trying to find parking. The app is super user-friendly, and it literally puts the whole i-City experience right in your pocket. Big thumbs up to the team behind it for making our visits so much more enjoyable! 👍 Definitely a smart move. 😉
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Easy

Easy to use, lot of info that i can use, and have many fun event that upcoming, very useful.

Friendly Interface App

thankyou so much for developing this app. it really help us that didnt have time to queue

Apps works well

This apps works well. Went to virtual sport and mysport using this apps and we having fun!

Easy to use and convenience

This new apps is super easy to use with great and attractive features. You can literally find all discounts and best packages in one app.

Superb apps

Very convenient and friendly user apps, covered all facilities and services around i-City. Keep up the good work developing and updating this apps 👍🏻

BEST

i get the birthday reward and everything best!! staff very friendly and im so happy playing at this i city theme park! i want to repeat every year!❤️