Need to pay before contacting the host
This app has a stupid process to rent a car, expecting you to pay upfront before contacting the host, especially when I need to confirm if the owner can deliver the car to a location. If the booking is not suit my needs, i will need to wait up to 14 days for the refund!
I am planned to rent a car for 3 weeks and Trevor will not be my option. Not now and most certainly not in the future if the process is going to stay the same.
I am planned to rent a car for 3 weeks and Trevor will not be my option. Not now and most certainly not in the future if the process is going to stay the same.
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JJacksonChen0916
Negara
Aneh! Masa lokasi indo malah negara di aplikasinya Malaysia
EEndekston
Bug parah
Daftar pun ga bisa bro bro uninstall aja !! Pilihan cuma 2 negara di bagian nomor telefon waktu mau sign up !! So weird !!!
Nnimm17
App with potential but buggy, poor customer service agent/support
I am posting as host.
1. The app is buggy - sometimes guest unable to submit inspection and have to resort to submitting inspection photos manually via google form
2. Poor Customer Support (Trevo Support) - my guest got my car into accident and its been more than 14 days, no one has gotten back to me till now and my car still not repaired, this is despite taking the highest protection plan
3. trevo agent named richie is rude.
4. Delivery Agent is not reliable at all. They cancel last minute and not responsive. No accountability hold onto them if they cancelled the job without any reason or respond
1. The app is buggy - sometimes guest unable to submit inspection and have to resort to submitting inspection photos manually via google form
2. Poor Customer Support (Trevo Support) - my guest got my car into accident and its been more than 14 days, no one has gotten back to me till now and my car still not repaired, this is despite taking the highest protection plan
3. trevo agent named richie is rude.
4. Delivery Agent is not reliable at all. They cancel last minute and not responsive. No accountability hold onto them if they cancelled the job without any reason or respond
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WWallawei
Country origin cannot be changed
This app seem to have trouble with the country origin, every time downloaded application it’s always set a country origin / country I’m in is Malaysia but that is not the country I’m in ATM. The country setting is not able to be changed and it is very annoying pls fixed.
Ss.rosita58
