Need to pay before contacting the host
This app has a stupid process to rent a car, expecting you to pay upfront before contacting the host, especially when I need to confirm if the owner can deliver the car to a location. If the booking is not suit my needs, i will need to wait up to 14 days for the refund!
I am planned to rent a car for 3 weeks and Trevor will not be my option. Not now and most certainly not in the future if the process is going to stay the same.
I am planned to rent a car for 3 weeks and Trevor will not be my option. Not now and most certainly not in the future if the process is going to stay the same.
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Negara
Aneh! Masa lokasi indo malah negara di aplikasinya Malaysia
Bug parah
Daftar pun ga bisa bro bro uninstall aja !! Pilihan cuma 2 negara di bagian nomor telefon waktu mau sign up !! So weird !!!
App with potential but buggy, poor customer service agent/support
I am posting as host.
1. The app is buggy - sometimes guest unable to submit inspection and have to resort to submitting inspection photos manually via google form
2. Poor Customer Support (Trevo Support) - my guest got my car into accident and its been more than 14 days, no one has gotten back to me till now and my car still not repaired, this is despite taking the highest protection plan
3. trevo agent named richie is rude.
4. Delivery Agent is not reliable at all. They cancel last minute and not responsive. No accountability hold onto them if they cancelled the job without any reason or respond
1. The app is buggy - sometimes guest unable to submit inspection and have to resort to submitting inspection photos manually via google form
2. Poor Customer Support (Trevo Support) - my guest got my car into accident and its been more than 14 days, no one has gotten back to me till now and my car still not repaired, this is despite taking the highest protection plan
3. trevo agent named richie is rude.
4. Delivery Agent is not reliable at all. They cancel last minute and not responsive. No accountability hold onto them if they cancelled the job without any reason or respond
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Country origin cannot be changed
This app seem to have trouble with the country origin, every time downloaded application it’s always set a country origin / country I’m in is Malaysia but that is not the country I’m in ATM. The country setting is not able to be changed and it is very annoying pls fixed.
SLOW AHH APP
NOTING IS LOADING
Bantuan live chat bisa ga membatu
Tolong sesudah update malah negara berubah jadi Malaysia Gabisa diubah lagi ke Indonesia
Worst customer service
Read the review first before using the app, very worst and bad customer service!! I had use a car and it was over mileage, i had already paid for it and submitted the receipt via email and WhatsApp. Even in the app itself after we paid it was automatically submitted. I don’t understand why they keep on chasing me from whatsapp, calling me just for receipts tht i have already submitteddddd!!!!! And when i did call they didnt even pick up! Blackmailing with LOD and everything!!!!
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Mr
This app is a scam. I booked a car, paid the fee. On the day of the booking, the host contacted me that the car is not available, and asked me to cancel. BUT, in the request to cancel page, even the reason like the car was not delivered etc, the customer still needs to pay for the first day of the booking! This is a scam app, ridiculous. In this way, this app and the hosts can rob money from customers without delivering any service
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Aneh
Gbsa daftar
Payment pendapatan host tidak di bayarkan
Ini app masih aktif tidak ya, kok saya sebagai host di rugikan uang payment pendapatan syaa kok tidak juga kunjung di payment2 sudah hampir 1 bulan tidak di trf2 dan di hubungi lewat email, whatsaap, IG , FB pun tidak ada balasan sama sekali maksud nya bagaimana ini app trevo ini
Tidak bisa
Masih aktif apa tidak ini aplikasi. Masa minta OTP ga bisa bisa 😅
kode otp ga bisa”
sampe 3nomor di coba tetep ga bisa ke kirim kode otp
HATI HATI DENGAN TREVO H.SABA MERUYA
Klo kita gak teliti, Abis kita di porotin !! Dah gt hostnya klo gak di kasih roko suka males2an kasih unitnya
Otp kaga muncul2
Kode OTP kaga muncul
Tidak Bisa Terima OTP
Ini layanan masih aktif atau nggak ya? Masa nomer HP udeh bener mau daftar gak bisa terima OTP. Aneh betul 😅
Can’t reset password
Please respond if you see this review. I’m currently unable to log in to my account, and the password reset link has not been working despite multiple attempts. This has been quite frustrating. I need access soon to check my booking details and will be using this app in March. I have already submitted two support cases, and it has been almost a week without any response. Please look into this issue and resolve it as soon as possible.
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Apps auto close during search
I was searching half way and the apps self close the apps, this happened several times. Also, cannot zoom in to see what other cars available.
REFUND TIDAK SESUAI
Kendaraan tidak bisa menyediakan dan di cancel tapi refundnya tidak sesuai pembayaran awal. Enak ya makan uang orang cara nipu begitu. Byrnya 880.000
Refundnya hanya 390.000.
Refundnya hanya 390.000.
Can’t register
When tap to the birth field the app suddenly force close, so can’t register new accounts
