Biometric login not working
After my certificate was renewed, biometric login stopped working. I was able to login using my pattern and tried to re-enable biometrics under Authentication / security, The app prompted me to Register again, but tapping the Register button shows the error message “지문이 이미 등록되어 있습니다”. Please fix this bug, so biometric login can be re-enabled.
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Response from developer
Dear 'New Cafe!' this is Industrial Bank of Korea(IBK). Firstable thank you for use our smart banking service. When I read your problem wrote on review. The message on your review '지문이 이미 등록되어 있습니다" means, your finger print already registered on service. The most easy way to fix this problem is delete banking service on your device and re-install for new fingerprint registration. If you have any question about service, you should call IBK customer service[1566-2566,1588-2588 > 571(in English), 031-888-8000(contact in abroad). Thank you for using IBK with customer.
Terrible app terrible system
I’ve been a customer of this bank for a long time. Every time I visit the bank I get a headache from the workers there. They seem to think I need narration of each bank policy. They make me jump through all of these hoops to make a transaction. Well the app is worse. It has been useless and the security measures make me feel more insecure. Terrible app etc.
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Worst Bank in Korea
Avoid this bank. Their card is useless outside of Korea and they are not helpful.
Palos
Can’t use this app now why.?
Failed transaction
I can’t access my account.
Keep telling me “data loading for App execution failed”
Keep telling me “data loading for App execution failed”
