Could not even login
Does nothing. How did this even pass apple’s QC?
Help
Not working !!
Very bad app
Yes for price of membership a working app or even website that’s doesn’t crash constantly should be top priority. Clearly it is not as it’s been years not worked on.
SEVER FUNCTIONALITY ISSUES
The functionality of this app is very disappointing. The app constantly crashes, logs out users, and doesn’t make experience enjoyable.
During my most recent booking, I was constantly checking the app just to make sure everything was in order before I arrived. During the transfer from the airport to the resort, I checked the app as I normally did and the information in the app did not match my booking nor did it match the confirmation email sent for the booking. I immediately called and confirmed the information in their system which was correct but it did not match what appeared in the app.
Outside of making a reservation, the rest of the app is useless.
During my most recent booking, I was constantly checking the app just to make sure everything was in order before I arrived. During the transfer from the airport to the resort, I checked the app as I normally did and the information in the app did not match my booking nor did it match the confirmation email sent for the booking. I immediately called and confirmed the information in their system which was correct but it did not match what appeared in the app.
Outside of making a reservation, the rest of the app is useless.
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Silver Membership Experience
I would highly recommend not wasting your time downloading this application. It crashes frequently, most functionality doesn’t work, options, reappear, and disappear frequently, and the bill payment functionality is so misleading it borderlines on a scam. Experience was so poor, I contacted the CEO of the company. For the record, the website isn’t much better so ultimately you have to call them for any bookings or issues.
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Needs Serious Work
This app crashes all the time, changes languages during use, and you can’t book a stay because of these issues. If it doesn’t keep freezing on you, you might be able to get to see some prices, but that’s about it. This fix should be a top priority for your members. Terrible!
Not the greatest app
I book a trip and the trip doesn’t show as booked. Had to reach out for confirmation then received email however won’t show on the app.
Do something!
App keeps logging me out, it goes completely dark and very hard to use. Members deserve better for the price we’re paying.
Doesn’t work!
Downloaded the app but it won’t let me log in. Members deserve better than this. Extremely disappointing.
A working app
For the cost of membership, a good working app should not be a question. In todays world my 10 year old has produced better apps with AI for free. Please raise the bar instead of consistently lowering it. We members deserve better.
Problems accessing since day 1
I’m constantly getting error messages. Unable to access trendsetter. Not useful at all
So Disappointing
App should not be this dysfunctional
Frustrating
This app makes no sense. It doesn’t work at all. What a waste
Do better for your members
The app constantly changes language when you get logged out. We also haven’t been able to book a trip through the app as it gets an error about date/time format when you click on the book room button. Pleas fix this, there is so much potential.
Bad app needs work
I’m at my resort and for 2 days I can’t sign into app, keep getting error message. Today the app doesn’t open, just crashes.
