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Icon GO

Icon GO

The parking app for NYC

275 ratings
101 reviews
✈️ Travel
🗺️ Navigation
Free

Details

Released
October 13, 2010
Updated
October 30, 2026

Features

Developer

Icon Parking
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Reviews summary↘︎
⭐101
Reviews↘︎
📝1+ tags
Tags↘︎
🔄3+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 1 month
Updates frequency↘︎
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About

Easily find, reserve, and pay for parking at over 200 locations across NYC. Enjoy VIP treatment, exclusive savings, and seamless vehicle retrieval. Focus on your plans while the app handles your parking needs.

✓Find parking locations
✓Reserve parking spots
✓Pay in advance
✓Exclusive coupons and savings
✓Extend reservations
✓Request vehicle retrieval
✓Save favorite locations
Show original description

What users say about Icon GO

Reviews of Icon GO are mostly negative: the Navigation app is rated 2.2/5 from 275 App Store ratings. What users like most: convenient garage location finder, good discounts and coupon availability. Top complaints: frequent app crashes and freezes, reservation system unreliable - shows availability but spots unavailable. Summarized from real user reviews.

Positive things

  • 🚀Convenient garage location finder
  • 💰Good discounts and coupon availability
  • 📱User-friendly interface for spot parking
  • 🎯Easy reservation booking process
  • ⭐Extensive network of Icon garages across NYC

Negative things

  • 🐛Frequent app crashes and freezes
  • ❌Reservation system unreliable - shows availability but spots unavailable
  • 🔄Monthly vehicle request feature deeply buried in navigation
  • 💳Double billing and overcharging issues
  • ⚠️System frequently down with no user notification
  • 🗑️Cannot delete old vehicle requests
  • 🔔Persistent notification badges that cannot be cleared
  • 📍Location services forced requirement
  • 🎨Poor UI/UX design with excessive clicks needed
  • 💾Data not persisting - saved addresses disappear
  • 🔐Bait-and-switch pricing based on vehicle info
  • 📊Inconsistent pricing between app and website
  • 🚗Request vehicle feature frequently fails to reach garage
  • ⏱️Slow app performance and loading times
  • 🔄Difficult to modify existing reservations
See all reviews
+1

What's New in Icon GO

20.0.13

October 30, 2026

Everything you love about the IconGo app just got even better. Introducing the brand-new IconGO, now with a fresh look and feel and features created to get you parked – and get you on the go – faster than ever. Parking as easy as 1, 2, 3. Find a spot. Improved search lets you choose your perfect spot by location and duration – pay for an hour, or park for a month. Request your vehicle. Ready to go? The vehicle request option gets you back behind the wheel at your convenience. Manage your experience. Save your preferences, reserve a spot, and manage payment at your fingertips when you create an IconGO account.

More

User reviews

Most RecentHighest RatedLowest Rated

Not really helpful

Other apps keep records of all the transactions
If I need a copy of my receipt I’m screwed. The app doesn’t save my transaction or cancelations.
SStevenABCDE

Virtually useless

The only thing I used this for as a monthly parker was requesting my car. Inexplicably, they removed that feature without notification, making this app useless. Why? Who is minding the store?
CChelseabodhi

Long-term customer

Terrible app
EPExercise Pro

Doesn’t work

I can’t request my car, setup payment, or really do anything. Also the number in the app does not work. 0/10 experience.
WW-98

Poorly supported

ICON recently updated the app and presto didn’t transfer my recurring payments which were working up to June 26.
So I get a notice of delinquent payment… took me an hour to reregister and reset up recurring payments.
Had happened to a neighbor also.
AAsomogyi
See 96 more reviews

Developer apps

ParkIP
ParkIP

by Icon Parking Systems, LLC

🗺️ Navigation
Free
See developer apps

User experience

🐞

Reported Bugs

23 issues

App crashes on startup and during use

Bug

Saved work address disappears after sign out

Bug

Final reservation button produces error or 'system down' message

Bug

Reservation shows in app but not received by garage

Bug

Loading screen hangs indefinitely

Bug

Cannot access account information

Bug

Barcode too large and unscanned on iPhone screens

Bug

Promo codes not displaying

Bug

Favorite garage not easily accessible

Bug

Vehicle request submit button hidden under menu bar

Bug

Old vehicle requests cannot be deleted or edited

Bug

Persistent red notification circle with no visible messages

Bug

Multiple duplicate notifications sent

Bug

Coupon already saved error preventing new coupons

Bug

Location defaulting to Times Square despite user input

Bug

Map location changes when trying to access garage info

Bug

Arrival/departure times reset when accessing garages

Bug

Coupon validation errors at garage

Bug

Credit card charged but reservation not created

Bug

Pending charges not clearing from credit card

Bug

App buttons not responding to touch on iPhone X

Bug

Wrong parameters error when making reservation

Bug

Rate database mismatch error

Bug
✨

Requested Features

15 requests

Streamlined vehicle request feature for monthly customers in main menu

Feature

Ability to delete or clear old vehicle requests

Feature

Recurring/scheduled vehicle requests for monthly parkers

Feature

Ability to add authorized drivers through app

Feature

Better monthly account management features

Feature

Automatic out-time adjustment after setting in-time

Feature

Option to disable location services requirement

Feature

Clear notification badges when no messages exist

Feature

Weekly booking option (Monday-Friday)

Feature

In-app messaging system to request vehicle retrieval

Feature

Separate simplified app for monthly customers

Feature

Save favorite garage with faster access

Feature

Ability to manage monthly statements in app

Feature

QR code barcode properly sized for scanning

Feature

Real-time system status notifications

Feature

FAQ

What does the Icon GO app do?

Icon GO is a parking application designed for New York City. It allows users to find and reserve parking spots at over 200 Icon and Quik Park locations. You can also pay for your parking in advance and manage your reservations directly through the app.

How can I save money with Icon GO?

The app offers exclusive coupons and referral bonuses to help you save money on parking. By reserving your spot in advance, you often secure the best rates. You can also earn account credits for future use.

Can I extend my parking reservation if I need more time?

Yes, if your plans change and you need more time, you can easily extend your reservation directly within the app. This ensures you have the flexibility to stay out longer without worrying about your parking spot.

What happens when I'm ready to leave?

When you are finishing up, you can request your vehicle through the app. This allows the parking staff to start preparing your car for retrieval, minimizing your wait time upon arrival.

Is Icon GO available on all devices?

While the description doesn't explicitly state compatibility, mobile applications like Icon GO are typically available for both iOS and Android devices. You can usually find them on the Apple App Store and Google Play Store.