Don’t use this app!!
I tried to use this app Every time I tried to schedule a parking session for the next day, it kept reverting to current day and time and charged my credit card When I tried to cancel the session because I was trying to schedule it for a future day and time, it said it could not be canceled because it was within a half hour of the scheduled time then when I was finally able to schedule a future parking session, when I parked and went to actually pay for my car, the QR code did not work and I ended up having to use my credit card to pay for the session. So my credit card got charged twice for nothing and now I have to try to fight them to get the refunds I am deleting this app and never using it again
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Inconsistent and Garages Don’t Honor Reservaions
This apps utility has diminished over time. It is not longer possible to add your parking pass to your digital wallet, the QR code issued in the app when making a reservation does not work at the Ipark garage; this means that you must have access to your email or cell service in the garage to access the parking pass or remember to screenshot it before arriving to pick up your vehicle. The most inconvenient element of the Ipark experience is not the app though. I have now taken to booking two different garages in close proximity because there is a high likelihood that after paying money for a reservation, you will arrive to the garage and be waved away by the attendant because there is no more space. Some attendants are particularly rude and when you then decline to tip on account of the rudeness, they become entitled and may even make jokes or make a point to post a handwritten sign expressing a desire for tips at your subsequent arrivals. Be prepared to have to email corporate to ask for refunds due to full garages regularly. I have used Ipark for about 5 years and continue to only because they at least don’t return your cars with damage (knock on wood). I also hardly ever leave poor reviews; I love giving great businesses their props but the decrease in customer consideration since the pandemic warrants a transparent take.
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Scam
This app is a scam I paid 500$ for 14 days I made a reservation and when I went to get my car they told me I had an unpaid balance of extra 150$ it’s a SCAM look else where
Still new and buggy
Didn’t get 20% promised for downloading
Discount
I was told I’d get a 20% discount and only received 10% this is unacceptable
