ANARQUE FUYEZ !!!!
J’ai prit un abonnement de même pas 10 euros et me voilà facturé 19,99 j’ai essayé de résilier est ça n’a pas aboutie c’est bizarre les abonnement. Part la suite il mon soutiré encore 44.99 et 79.99 € J’ai envoyé un email pour un remboursement mais que neni dans mon C** il dise que l’abonnement étais actif alors que j’avais fait la demande de résiliation. Des incapables.
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Scam
I did a free trial and cancelled afterwards because I didn’t want to spend that amount of money however a few months later $150 was taken out of my account without authorisation after I cancelled and they were unhelpful and refused to give me my money back. I wouldn’t recommend it to anyone unless you want to be robbed.
Update 6 months later
Even after the issues last time and CANCELLING my subscription they have again taken money out of my account. Someone replied to my review and asked me to email them and I did to which they never replied. DO NOT get this app unless you want them to steal your money
Update 6 months later
Even after the issues last time and CANCELLING my subscription they have again taken money out of my account. Someone replied to my review and asked me to email them and I did to which they never replied. DO NOT get this app unless you want them to steal your money
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No refund after being sent links and forms.
Put forward a case with customer service, was then provided with a link to put forward a case which I completed, and that included my email address as requested.
Questioned if the link was fake and was misleading with no confirmations in my email provided, they wouldn’t comment regarding the link.
Was then just told no refund.
Questioned if the link was fake and was misleading with no confirmations in my email provided, they wouldn’t comment regarding the link.
Was then just told no refund.
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Good app
Quite useful and insightful app. Recommend it
Arnaque
Prélèvement de 43.99€ alors que je n’ai pas d’abonnement
Merci de me rembourser
Merci de me rembourser
Response from developer
Bonjour ! Merci pour votre avis. Nous sommes désolés d’apprendre cette situation et comprenons votre inquiétude concernant ce prélèvement. Je m’appelle Anetta et je fais partie de l’équipe support de l’application Ornament. Merci de m’écrire à anetta.tykhonova@ornament.health afin que nous puissions retrouver votre compte, vérifier les détails du paiement et vous aider à résoudre cette situation dans les meilleurs délais. J’attends votre message.
