Йола User Reviews

What users say

Top reviews

連絡帳の登録変更ができない

連絡帳の登録変更ができない

Misleading advertising

The ad says there’s a free credit for new customers, which is misleading and false information. So then I bought some credit and tried to call Indian phone numbers. It never worked for any landline numbers. Upon contacting the customer service they asked me to wait for few hours and try again later. Anyone thinking about this app, don’t even bother, it’s not going to work.
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Virtually never works

Never connects 95% of the time.

Error 407

Положил деньги, а при звонке в сща просто сразу завершение и вылетает из аккаунта. Поддержка просто молчит. Минус 5 баллов

Amazing

Really good I highly recommended

Звонки в турцию работают через впн

С использованием впн прекрасно дозвонился до турецкого номера поддержки банка. Связь была отличная, без задержек, без прерываний. Стоимость составила 0,34$ за 7 минут. Буду пользоваться дальше.

Response from developer

Здравствуйте! Большое спасибо за подробный отзыв и высокую оценку! 😊 Очень рады, что Yolla помогла вам быстро связаться с поддержкой банка, а качество связи и стоимость звонка оправдали ожидания. Спасибо, что выбрали Yolla! 📞💙

Call Failed - SIP 500

What’s the point of paying for this app if calls fail. It used to be OK.

No support

This app has no support so not a good option.

Best

Good

Miscommunication

Pathetic they cut 80 mins after crediting 8 dollars.instead app says they will give you 200 mins

Tata

Это развод. Нет прозрачных тарифов. Написано что звонки на городской номер от 0.08$. В реальности 0.27$. Когда в поддержке спрашиваешь, а какой регион за 0.08$ ответа нет… вернула деньги через спор при помощи своего банка

Response from developer

Здравствуйте! Нам очень жаль, что поддержка не ответила на ваш вопрос. Мы никого не вводим в заблуждение. Стоимость от $0.08/мин действует для звонков на номера с префиксом +7 800 (горячие линии). Для остальных направлений стоимость выше и зависит от конкретной сети. Точная цена для конкретного номера всегда отображается до начала звонка, поэтому пользователь заранее знает, сколько будет стоить минута разговора.

Great Honest App

Good quality voice
Your balance never disappears and easy top off

Waste of time. Usless

To sign up you need a working phone number that can receive texts. I'm currently traveling and just need to call a usa number. My phone doesn't work cause I'm out of the usa. This is totally useless! Like how about another form of verification? Imessage? Whatsapp? Upload and id? Nope, they don't offer any other option. If I had a working phone number I would just use that instead of a useless voip app.
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Response from developer

Hello, Phone number verification is a standard requirement for calling apps and is needed for security, fraud prevention, and legal compliance. Yolla does not provide a virtual phone number and we do not advertise that the app can be used without an active SIM card. If you verify your number before traveling, you can use Yolla abroad to call regular mobile and landline numbers. We’re sorry the app did not match your expectations, but this requirement is part of how the service works.

Delay

It worked very well before but at some point a 1-2 sec delay started happening. Why?

Fake rates

Expect to pay 3 times more than the prices they list in their tariffs. Will be a surprise!

Price deception

They make it quite easy for you to make the wrong purchases and in some cases, blatantly misleading. resulting in you having to pay more than you expect. Not cool.

All issues resolved !

Now I understand the app better (actually theres nothing to ‘understand’ as it’s extremely straightforward) its simple very cheap and, so far, reliable and a worthy replacement for skype.
So my initial 4stars emphatically replaced by 5 !

Response from developer

Hi, Thank you for your feedback and 4-star rating. International calls should work normally, but some local operators may apply restrictions on certain routes. Please contact us via the in-app chat or at hi@yollacalls.com - we’ll check everything and help resolve the issue. If everything works well afterwards, we’d really appreciate a 5★ rating 😊

Best

Better all other same apps

Response from developer

Hi! Thank you so much for your kind words and 5-star rating! 😊 We’re delighted to hear that Yolla stands out for you among other calling apps.

Better than Viber!!

Love it and it is the best!

Response from developer

Hi! Thank you so much for your wonderful feedback and 5-star rating! 😊 We’re thrilled to hear that you love Yolla and consider it the best! ❤️

Cannot make call in China

Bad experience