Unreliable platform
Terrible unreliable service. They didn't deliver my rakhi and nobody replies from WhatsApp chat. Don't waste your money with igp. There are way better other services available
DUDisappointed use321
Defective products
I ordered “Peacock Silver Oxidized Bhaiya Bhabhi Rakhi,” priced at USD 18.50, arrived in a defective and damaged condition.
This is particularly disappointing because a Rakhi is not just an ordinary product or accessory. It is a meaningful gift associated with the special bond between a brother and sister and carries significant emotional and cultural value. I ordered this Rakhi specifically as a gift for the occasion, trusting IGP to deliver it in proper condition.
Receiving a damaged Rakhi took away from the experience and sentiment of the gift. Unlike a regular product, the occasion and emotional moment associated with Raksha Bandhan cannot simply be recreated later. A 10% discount on a future order does not compensate for receiving a defective gift during such an important occasion, especially since it requires me to spend more money with IGP .
This is particularly disappointing because a Rakhi is not just an ordinary product or accessory. It is a meaningful gift associated with the special bond between a brother and sister and carries significant emotional and cultural value. I ordered this Rakhi specifically as a gift for the occasion, trusting IGP to deliver it in proper condition.
Receiving a damaged Rakhi took away from the experience and sentiment of the gift. Unlike a regular product, the occasion and emotional moment associated with Raksha Bandhan cannot simply be recreated later. A 10% discount on a future order does not compensate for receiving a defective gift during such an important occasion, especially since it requires me to spend more money with IGP .
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KKeshav0109
Very disappointing experience with IGP
I placed my order with IGP on 25 August specifically for the **Rakhi celebration**, with the expected delivery date being **28 August**. Unfortunately, today is **30 August and I still haven’t received my order**.
What is even more disappointing is the **complete lack of communication and customer support**. I have emailed your team, messaged your WhatsApp number, and also tried calling, but I have received **no proper response or update** regarding my order.
I placed this order well in advance because it was meant for a special family celebration. Due to the delay, **my family has missed the entire Rakhi celebration**, and the gift is now arriving far too late to have any meaning for the occasion.
I understand that delays can sometimes happen, but **not responding to a customer’s emails, WhatsApp messages or calls is unacceptable**, especially when the order is time-sensitive.
Very disappointed with IGP. I expected much better service and communication, particularly for an occasion like Rakhi. I hope the company takes responsibility for this and improves its customer service and delivery process.
What is even more disappointing is the **complete lack of communication and customer support**. I have emailed your team, messaged your WhatsApp number, and also tried calling, but I have received **no proper response or update** regarding my order.
I placed this order well in advance because it was meant for a special family celebration. Due to the delay, **my family has missed the entire Rakhi celebration**, and the gift is now arriving far too late to have any meaning for the occasion.
I understand that delays can sometimes happen, but **not responding to a customer’s emails, WhatsApp messages or calls is unacceptable**, especially when the order is time-sensitive.
Very disappointed with IGP. I expected much better service and communication, particularly for an occasion like Rakhi. I hope the company takes responsibility for this and improves its customer service and delivery process.
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DCDisappointed customer/buyer
Very bad experience
I placed order Rakhi for my brother and it was supposed to received on 26 August. But Still not received. i am trying to contact with them they keep false promises to re attempting delivery before rakhi. Which Still did not happen.I had very bad experience with them.
Please be aware, They are scamming. This was my last order. Never buying Ever again.
Please be aware, They are scamming. This was my last order. Never buying Ever again.
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MMDkaur
Worst experience
I ordered Rakhi and gift hamper for my family but my family didn’t get Rakhi, only sweets they received when I reached out to igp about this they didn’t help me one of their agent said he is transferring my chat/ query to another department then no one respond back ever. They didn’t care about loyalty.
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Ddeepn7799
