IHG One Rewards User Reviews

Customer Experience

Positive experience68.0% of reviews
Neutral7.2% of reviews
Negative experience24.7% of reviews

~ Based on 1,176 written reviews from the US App Store.

What users say

Is IHG One Rewards Safe?

IHG One Rewards: Book Hotels appears safe based on user ratings. AppsHunter Safety Score for IHG One Rewards is 98/100.

This assessment is based on 800,836 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.5% of ratings point to a safe experience
0.9% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 800,836 App Store ratings for IHG One Rewards.

Is IHG One Rewards Legit?

IHG One Rewards: Book Hotels appears to be a legitimate app. AppsHunter Legitimacy Score for IHG One Rewards is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great options

Always good prices, sometimes better’s than others apps

App Rvw

Make the hold on to your selections regarding Included Taxes and Discounts, so we do not have to enter during each search.

IHG great stays

Great places to stay. The IHG hotels always provide everything needed for a great stay.

App

Easy app to use you can see the area of where the hotels are helps you plan your trips very well. Thank you for having an easy to use app

Review

Staybridge NEVER disappoints we love Staybridge the BEST!!

Mrs. K GatesπŸ‘©πŸ½β€βš•οΈ

Easy to use

IHG member booking site is quick and easy to use!

iHG is awesome

Good quality, great prices , comfortable hotels , clean rooms, I get points and free nights. What more can I ask for?

Excellent app

Excellent app and service

Point Thieves

I used to really enjoy IHG stays until they took my points from me when I had a period of time I couldn’t travel. Especially galling since I had purchased some of those points. Don’t plan to ever stay with IHG again until they change their perverse practice.

Stays

I love to read the reviews before chocking where to stay.

Rude Booking Agent

Booking agent is incompetent, be aware of not disclose cancellation fees before you give any card information. Previously spoke with an agent who was very rude and unprofessional with clear anger issues, slamming the phone. Agent booked me on two incorrect places, then cancelled, which I don’t understand as I was o my trying to add one more night to my existing reservation (where I got charge for the agents mistake) still waiting for my refund. Agent never mentioned anything about cancellation fees, I had to find out after charges went through my bank account. After trying to resolve this matter, no one was able to help me with the agent’s name for this review.
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Login error

Already tried to reset my password 7 times. Contacted the customer service and they sent me the same link I was resetting my password. I might not be able to secure the rate I am seeing right now because their system is terrible

IHG holiday inn FLL airport

We were 3 couples who spent last night August 24, at the holiday inn FLL airport. I cannot say how disappointed we were. First of all it’s not close to the airport and we couldn’t use the shuttle since our flight was early and we had to leave at 5:30 am and shuttle starts at 6 no accommodation could be made for us. 2. Our rooms had free breakfast included but that didn’t start until 7am. No grab and go, no coffee in the lobby. Not very hospitable.
3. Hotel smelled like mildew on the third floor. Again not acceptable but too late to change
4. The floor/carpet on the room was wet and cold.
5. More towels should e left in the rooms and washcloths should also be placed in shower rooms.
All in all our stay were not comfortable and I would not ever recommend this hotel to anyone else who is looking for an overnight in FLL. Restaurant choices were poor and low class. Music in lobby was too loud. Softer music is a better choice
My advice find something else.
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GM

Excellent

Just Booked About 60th Night at HI Express Vermilion OH

This hotel is located at almost the precise half way mark of a toad trip which I need to make frequently. I know it well and am very confident that I'll have another very enjoyable stay.

Professor

Simple & great over all

I don’t care for it

It should be a lot easier to use than it is

Correct website

Website states pet friendly, accepts dogs and cats. Booked a room, got here and they do not allow cats.

Stress Free Reservation

Just booked my first trip to India with my IHG points and can not believe how easy and convenient it was to book my hotel. Thank you IHG.

Unable to add reservation

Always is unable to add any reservation to your account, and also if you try to add the reservation to the wallet. Too many glitches.