IKEA Home smart Reviews: Is It Legit?

IKEA Home smart
IKEA Home smart
Inter IKEA Systems B.V.

Customer Experience

Positive experience33.9% of reviews
Neutral13.0% of reviews
Negative experience53.1% of reviews

~ Based on 307 written reviews from the US App Store.

What users say about IKEA Home smart

Is IKEA Home smart Safe?

IKEA Home smart appears safe based on user ratings. AppsHunter Safety Score for IKEA Home smart is 88/100.

This assessment is based on 1,372 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.1% of ratings point to a safe experience
3.3% of ratings suggest some concerns
11.6% of ratings point to a risky experience

~ Based on 1,349 App Store ratings for IKEA Home smart.

Is IKEA Home smart Legit?

IKEA Home smart appears to be a legitimate app. AppsHunter Legitimacy Score for IKEA Home smart is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

glitchy and buggy

the app is ok... i've used better smart bulb apps. it's slow to link, then you click on a fixture and it selects another one. Super glitchy in that way. There are also no option to cycle the colors, like rainbow, or a limited pallet like most other bulbs/apps offer. i've already invested in this system so it's quite disappointing to see such easily fixable problems go unnoticed.
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Très bien

Top sauf les éléments en protocole Matter lors de mise à jour ou coupures électriques qui met des journées entières à re fonctionner (interrupteur et détecteur de présence) dommage parce que le système connecté est parfait pour le reste, l’appli aussi.

Awful Matter integration

Adding Matt devices to this system is the worst experience.
Constant Blue scrolling circle in Home Assistant when adding Ikea devices.

Top

Super ! 10 prises dans salon salle à manger et entrée : efficace et gestion depuis son canapé !

No instructions

Very confusing and not intuitive at all

terrible app

why tf do i need a hub to connect my light bulb to my google home money hungry ppl💔

So many bugs

It says one as d connect to your home Wi-Fi… when I am connected. Too many examples to share. Good value, but expecting better software.

I’ve have better apps

This app will s not simple to work.
You can’t use app on other devices.
It’s hard to program times on 1 plugin.
You have to go through hoops to figure it out.

FED UP!!!!

The matter implementation is hot garbage. STAY AWAY. The zigbee stuff worked fine but the matter network support is awful, cryptic, works terribly. I have Govee, Meross, Aquara and other matter devices that work fine but IKEAS OWN HUB AND BULBS WONT CONNECT. this is maddening. DUMP IKEA. BOYCOTT UNTIL THIS IS FIXED. Oh and GUESS WHAT? It’s connected just fine to my APPLE HOMEPOD. How about that ikea?!!!!! Your own app stinks but everybody else works. Shameful!! SHAMEFUL!!!!
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Sensors no plugs, just lights

Why door sensor and leak sensor only trigger light bulbs and not plugs?! Motion sensor can do both but why not the other 2?! Also air quality sensor could trigger plugs, missed opportunity. Thanks

Makes me want to SCREAM with anger

When it works, it works well. But a bunch of the accessories will randomly refuse to pair, or stop working. Following myriad different troubleshooting steps (including reaching out to ikea) does not resolve. The products / hub / app are just not designed well enough for them to be reliable. INFURIATING. A number of people from IKEA need to be fired over this.
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ショートカットが反応しない

ロックスクリーンにショートカットのアイコンを置いているけれど、何度押しても反応せず、たまに反応する。アイコンを消して再設定してみたり、他の場所に移動してみたりしても改善せずりアプリケーション自体をアンインストールして、インストールしなおしても同じく改善せず。他のアプリケーションのショートカットは反応しているので、IKEA HOME smartのバグのようですり何度かアップデートがあってもその部分は改善していないので、バグ修正を早くしてほしい。

I have placed a shortcut icon on my lock screen, but it rarely responds when I tap it—it only works once in a while.

I tried removing and recreating the shortcut, as well as moving it to a different location, but the problem persists. Even uninstalling and reinstalling the app didn't fix it.

Since shortcuts for other apps are working fine, this seems to be a bug specifically with the IKEA Home smart app. The issue hasn't been resolved even after several app updates, so I would really appreciate it if you could fix this bug as soon as possible.
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Very bad experience

I am not recommending IKEA smart products

Surprisingly unreliable mix of software and hardware

I’ve been using wireless devices for years, having Bluetooth gadgets before it was common and people were familiar with the name. I’ve never had as much difficulty pairing devices as with the 2020’s IKEA products. I’ve tried 5 times to add a switch to my system and it’s failed. But I can add the same device using the Matter standard to my Apple Home app on the first try.
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Not as practical as it seems

Love Ikea however I’m still in two minds when it comes to their home automation products. Very tricky and temperamental system

4 hours in deep network settings

After 4 hours of resetting networks, a deep dive into network settings, turning off everything but 2.4 gHz, enabling UPnP, eventually with AI help I discovered it’s a known firmware bug for connecting the first ikea matter over thread device. Yikes.

Hub barely functions

Everything disconnects all the time, plugs show as connected but won’t turn on or off, overall is just a frustrating terrible experience

Requires Dirigera

I’m able to add the air quality sensor motion sensors and smart plugs directly to HomeKit but the ikea home app is useless without buying an extra hub. I have sensors and smart plugs from another brand EVE that works directly with HomeKit and their EVE app to view advanced functions like history of the sensors with out having to by an extra EVE hub.
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Fix Google Home integration

The only way to integrate this app with Google Home was to uninstall it. This is unacceptable. The only reason I gave it two stars is because it allows adding other devices to it, if already installed.

Can’t seem to pair remotes

This app seems like it's still in beta. It has many issues from the fact that I first added the hub and then, weeks later, was told to remove the hub from the Apple Home integration, only to discover that the process was incredibly annoying and frustrating.

The app is very buggy. For example when you try and add a remote, it finds the product successfully. You scan the QR code and then after you've set it up it pretty much just stays on this screen that says it's time to join your home. You basically have to start over again and again and again and again. You're better off buying Samsung SmartThings or FLIC
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