iLOQ S50 User Reviews

Top reviews

Horrible system

I’m working as a contractor for a company that uses these locks and they’re just abysmal. Spent 20 minutes trying to unlock one… If you’re looking for something reliable, this ain’t it

The way forward

The future of locking systems, works really well battery free is a huge advantage.

Unsafe

This is an unsafe lock, absolutely ridiculous to wait for 10-20 seconds in front of your door just to lock it or to get inside. And most of these other reviews are correct if you are ever in a dangerous situation, you can forget getting back into your apartment/house quickly. Don’t move into a complex that has these or install it on your house!
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Ready to scan✅ Communication with lock suspended❗️

I absolutely LOATHE this lock!!! I don’t know who I hate more, my apartment who installed this faulty device, or the people who didn’t do QC checks on these products when they were manufactured. I hope you go out of business

Response from developer

Hi, For further help with positioning your iPhone correctly, please watch this video. It provides clear guidance on the correct placement of the iPhone on the lock. How to unlock doors using the iLOQ S50 app on an iPhone Additionally, please note that phone covers or cases may interfere with the phone key's functionality, so it's best to remove them when using the phone key. Best regards, iLOQ

horrible.

my apartment complex switched to this lock system and it honestly makes it impossible to lock or unlock my apartment. the only reason i would ever consider not living here is due to this horrible lock system.

The Worst

My apartment complex changed our locks to these and it’s the worst. It only works 50% of the time. There is no so-called “sweet spot”. I’m standing there like an idiot not able to get into my own apartment. There is no reason to change a door bolt to something electronic. Don’t fix something that’s not broken. Also, it’s ugly.
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Awful and Dangerous

Got locked out after my building installed these new locks on a cold winters night. Absolutely terrible. I don’t want a “oh we’re sorry” BE BETTER. MAKE A BETTER PRODUCT.

STAY AWAY

This app is terrible, my apartment complex replaced the old (working) locks with these. It barely works even with the additional key fob. This awful lock is both an inconvenience and a safety hazard. I would never recommend this lock to anyone!

Ready to scan✅

Communication with lock suspended❗️

Response from developer

Hi, For further help with positioning your iPhone correctly, please watch this video. It provides clear guidance on the correct placement of the iPhone on the lock. How to unlock doors using the iLOQ S50 app on an iPhone Additionally, please note that phone covers or cases may interfere with the phone key's functionality, so it's best to remove them when using the phone key. Best regards, iLOQ

Ready to scan

Communication with lock suspended

Sooooo impressed

Been using for several months now and works every time, just hold your phone to lock for a few seconds to validate your access, and you’re in. Really clever as the doesn’t use batteries 😀

Works every time.

Don’t understand the reviews saying it doesn’t work. I’ve had it 2 years and not one problem. Once you know where your nfc aerial is on your phone it’s extremely easy.

Horrible lock

My apartment complex the hill southview recently changed to these locks and even after a year of switching to these lock I still see people standing outside their door waiting for someone inside to open the door. They said only a few amount of key fobs were given to them so they are gatekeeping them from everybody. Lock is absolutely horrible
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Response from developer

Hi, we are sorry to hear about the troubles with iLOQ locks. Please contact your locking system administrator / building management for further assistance. You can have a visit at their office and test your phone keys on one of the demo locks. BR, iLOQ ​

Worst thing I’ve ever used

My apartment switched to these from keypads and it’s nothing but a pain to use.

I’d rather open my door by bashing my head against it.

No. Just no.

Worst digital lock i have ever used

Yes, i know where the attena in my phone is. And it takes at least five times to use this lock

This lock is horrible

My apartment complex changed our key locks to these and they are the worst thing about my apartment. It takes me at least three tries to unlock my door every time I come home. It always says “communication with the lock suspended”. If I was being chased by a dangerous person I would be screwed and this lock would be to blame. I have never been more unhappy with a product in my entire life.
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Response from developer

Hi, the NFC antenna may be in different places depending on the phone model. To check the location of the NFC antenna, refer to your phone’s operating instructions. Place your phone’s NFC antenna area close to the lock’s antenna knob. Please note that phone covers/cases may prevent the phone key from working properly. BR, iLOQ ​

Not good

When you find the sweet spot it works 80% of the time, but I’m always running into connectivity issues or some problem. I would certainly not recommend using this app if you can avoid it. A lock should work 100% of time

Works great!

Works great, finding the “sweet spot” NFC on iPhone/Android devices is important. I open my locks every time with no issue.

never use this

it barely works, and when it does it takes forever to scan