Good app, needs more
It’s a good app and once you figure out your way around, it can do quite a few things. One important feature missing however is family banking. You can apply for it but you can’t use it from the app. That is a major issue for many of us who are outside India & trying to manage all our accounts together. Hope you can fix this gap soon.
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Gets stuck every now and done
Gets stuck every now and then , transaction is never complete in one time
Difficult to use as NRI
Overly obtuse security. Can not be on VPN when I’m on my own network in the same country. Requires an sms to auth into new app which is hard for NRIs without sms access to India number. Difficult to see cash balance easily. Filtering statement options are limited. Too much custom UI elements and not a native feel to the iOS ecosystem. Overall it’s a below par app but does its job with some difficulty.
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Asking to insert sim always
Don’t understand why we need a mobile active SIM card to log in for a mobile app. Asking to insert sim always, when everyone knows in Delhi most of the time there is network issues. Its causing me headache as I can’t make any payments due to unable to log into
UPI payments not working
UPI payments not working while choose to pay imobile app from third party apps/websites. It is asking to enter pin, after enter pin it is coming some error. Need to fix it. Particularly for nri’s it is needed one.
Don’t waste your time
Worst app. Everything feature has bugs and error
Performance
Is very poor , it is always loading and many time am facing transaction cancellation especially through UPI and only 3rd time it is successful
Login doesnt work for NRI accounts accessed in US
Login is dead when trying to access the NRI account from US. Was working perfectly fine but broke the next day after the account was converted.
Used to be good but not now.
Screen hangs and freezes. Customer support asks for screenshot which is not possible on iMobile app.
Need better app.
Need better app.
App speed
App used to respond very slow. Sometimes even failed to open Statements page or Overview section.
Login is as good as dead
Your team forgot to performance test the login functionality of the app specially if the user is an NRI customer accessing the app from US
Login takes ages
Login takes ages and any page transition in the application takes so much time to complete.
Worst app
The worst app I have ever seen, I am not even able to do even 1 successful transaction. I always need to login to internet banking to do the transactions. Time for NRIs to switch to different bank. It never works.
Takes time to load the mobile app
Ok
Entire look of the app
The entire app is made so messy, hard to use, no easy options, slow, feels the app is not compatible for iPhone, kindly learn from other comparator’s to make a efficient user friendly app.
Very good
He was very good, patient and very decent
Slow app, delay, errors in completing transactions
Since last 4-6 weeks the best banking app has become pathetically slow. It became difficult to load any cc statement, manage cc or pay bill sections.
Please restore it to original state where transactions were seamless.
Please restore it to original state where transactions were seamless.
Much improved user experience
The app has undergone significant improvements and lot of new features have been added
Worst banking experience
This is by far one of the most frustrating banking apps I’ve ever used. It barely works. It gets stuck on the home screen, keeps showing a loading forever, and often won’t even open the payment window. For a banking app, reliability should be the top priority, but this app fails at the most basic functions.
I’ve tried reopening the app multiple times, but the same issues keep happening. It’s unacceptable when you need to make an urgent payment and the app simply refuses to work.
Please fix the performance and stability issues. A banking app should be fast, reliable, and dependable—not something that leaves users waiting endlessly.
I’ve tried reopening the app multiple times, but the same issues keep happening. It’s unacceptable when you need to make an urgent payment and the app simply refuses to work.
Please fix the performance and stability issues. A banking app should be fast, reliable, and dependable—not something that leaves users waiting endlessly.
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Transfers take ever
This app gone wrong. Tranfer feature get struck and sometime it’s impossible to make money transfers
