Fix the app
The app is broken. It keeps asking to be updated. Then when update it a few minutes later it says there is an update. I thought it was me but i guess not.
Fake update!!
This update has showed up every day! Same date same version. I’ve updated this over and over please stop sending it!!
App update
The app says it needs an update.
I update it. Then 5 minutes later, it once again says it needs to be updated. I repeat. Same result
I update it. Then 5 minutes later, it once again says it needs to be updated. I repeat. Same result
Continuous updates
This app keeps requesting updates. What’s going on?
Worst company
Absolutely horrible company they make you pay all these random things that have absolutely nothing to do with your actual electric usage and their app is horrible. We should all do a class action lawsuit against them!
App won’t load
Fix your garbage app. Can’t even pay my bill.
Awful
The app and the company both suck.
Worthless
The only time I want this app is to see when power is coming back. It NEVER works when you actually need it. Not just the app but the website is always completely crashed anytime there’s a storm. Thanks for nothing
I’m so tired of this
I never liked this company because I feel they’re beyond greedy all these companies are. my bill randomly spiked to a 700 plus bill I am being charged a lot a month the only thing that has changed was the smart meter! As a indigenous person I don’t none of my descendants should ever have to pay for electricity when our ancestors were the one who invented electricity see the older I get the wiser I become to the system we are tired period!
Show more
App no longer works after update
App does not work after recent update. Definitely disappointing.
not realtime
doesn't help me see what my real time energy usage is how is that helpful you install smart meters in everybody's house. Will not allow us to be able to have access to the data.just you as the energy company making the money. I'm also making money working and I need to be able to see what my real time data is also to be efficient too. This app is only optimize around paying the bill and seeing how much is due
Show more
Login
I can never login with your app. I have to go to the computer website and login to make a payment or see my bill. App always says unable to login please call us or improper login try again. Very frustrating
Waste of time
I log in to the website regularly. Used the same credentials on this app, only to receive “looks like you’re having trouble” error messages. Waste of time. Deleting. Zero stars.
Needs update
For some reason while I’m on WiFi it won’t log in because it says “connection failed” no internet connection?? I just got done with other stuff on WiFi, why doesn’t this app work on WiFi??? Fix this problem asap!!
App not working
I’ve used my app to pay my bill for quite a few months now with no problems until recently. I haven’t been able to even open the app in December and January.
Need help please.
Need help please.
App is broken
OOPS SOMETHING WENT WRONG with your app. Fix it
Horrible
I’m not sure if it’s just me but every time I use this app I login with the credentials that are the right ones and I always get a screen that says oops something went wrong on our end!!! Fix it
Fix the APP!!
I’ve always pay my bill thru the app. But lately I’ve been try to access the app to review or pay my bill, but every time I try to login, it keeps saying, “Oops, something went wrong. Please try again later” or something like that! Annoying! PLEASE fix this issue! Thanks.
Doesn’t work
Last week we had power outages throughout Indiana. We lost power for 15 hrs and appreciated the very hard work of the crew. However, the app was of no use to us. Kept getting window saying Oops something went wrong. Try later or dismiss.
Couldn’t get info where outages were so I had to rely on my brother who had power to check how long power would be out and estimates on having power back. Today I tried and finally gave up trying to pay my bill while on the road. Will have to wait till I get home to pay it on my laptop which will be in few days. Ugh!! Fix it please.
Couldn’t get info where outages were so I had to rely on my brother who had power to check how long power would be out and estimates on having power back. Today I tried and finally gave up trying to pay my bill while on the road. Will have to wait till I get home to pay it on my laptop which will be in few days. Ugh!! Fix it please.
Show more
What a joke
This app has more issues than a crackhead without their fix. Constantly saying “oops! Something went wrong on our end, please try again.” I can almost never get into my account or even report an outage without that message popping up. Very very frustrating especially when the power goes out when it’s below freezing outside.
Show more
