Infinity a Kemper Company

Won't go to login screen

Unable to use app as before

App has many bugs

Incorrect policy information displayed since day one

Information not fixed after policy renewal

Cannot find words to describe how bad

App deletes card number every year

App doesn't let me make a payment

Says 'I have no payment due' when I do

Policy renewed, company changed policy number, had to create new account

Creating new account, page won't allow getting info to fill form

Had to write down all information to create new account

If paused, everything was gone when returning to form

Terrible app, just doesn't work

Can't login with existing account

New app doesn't work

Won't let me log in

Says it can't process information right now

Has been going on for months

Have to spend 25 minutes on the phone to make a payment

App is literal trash

Broken, always broken

Cannot log in every time I try

Just asks for my login again

Website is the same

Old infinity was better, could log in and make claims/payments

Updated app, not even allowing to register or make payments

Says unable to process your request right now

New app is terrible

Prompted to get new app, doesn't let me log in

Cannot change new password

Worst app ever

Will not take username

Worthless

App always freezes

Never updates

One day I owe $400, next day is my actual bill

Sometimes it'll let me login

Can't even log in to get my info

Keep getting old ID card instead of new one

Cannot change policy from the app

Absolutely cannot login, update account, or register new one

Has been months

Website is bad enough, log in probably 20 times to make a change

Keeps making me re-log in

Tells me vehicle is listed as leased when it's paid

App is just as bad

Registration is annoying

Too many questions and answers for registration

App doesn't keep me logged in when I close it

Doesn't have FaceID login or save passwords

Unable to login once information is entered

App doesn't recognize information entered

Doesn't allow to press login button

Trying to make me register a new account

Already have an account on old app, telling me to make a new one

App doesn't work for login or to re-register

Tells you ID already exists, but no login

Gives you a run around, back to registering

Security questions are ridiculous choices

Cannot pick three security questions because they don't apply

Cannot create whole other username

Cannot get Autopay to work

Constantly having a cancel pending

Doesn't remind me to pay some months

Texts the moment it goes to cancel pending

Need to change password for every log in

Online or app tech doesn't work

No one answers the phone

Online chat is rude and unhelpful

Double billing issues, no way to change or ask

Cannot login on website or APP to pay bill

Don't like paying over the phone

App gives very many issues when trying to navigate

Logging me out at random

Constantly freezing

Inconvenient to re-submit info on web when app crashes

Ongoing issue

Old app was no good either

Made 2 payments, still says I have to pay

Old app worked well, new app doesn't even let me sign in

Won't register me

Won't recognize username/policy or any other info

Doesn't show you what's on screen

Doesn't let you pay your bill

Broken login system for creating a new account

Security questions do not drop down

App never leaves account creation process

Unable to see any other part of the application

New app, tried to update account, complete steps, like I never filled it out

Allow adding new policy or automatic update

Save passwords/FaceID login

More universal security questions

Fix app to allow login, update, and registration