Thanks for being so helpful! 🤮
Have a credit card with Ollie’s through Sunbit. Sunbit cannot help you they transfer you to Ollie’s after they ask all your information to verify who you are. Get transferred from them never hung up and I have to go through the same questions yet again. Then they will finally ask you what you need. Made a double payment. One was autopay and another was the accident…with a few minutes realized the mistake and guess what can’t cancel said extra payment. You must wait for them to submit a “review” of your request to cancel one of the payments..if they agree then you have to wait 3 days to get your money back. If they decide eh too little to late your mistake is our gain and your stuck with the extra payment love they can take it straight-way…but can’t return it without a board reviewing your request. Regardless of balance. Be careful there is nothing to stop you or warn you that a double payment is being made. You find out when 2 come out of your bank…makes me want to spread the word that this is the greatest company to deal!! 🤢🤮
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Response from developer
We're sorry to hear this and want to help make things right. Please reach out to our team at 855.678.6248, or start a live chat at sunbit.com or the Sunbit mobile app.
Limited payment methods unable to use bank account
I’m preparing to make my first payment with Sunbit, and I was informed that I would be able to make a payment directly from my bank account using my checking account information. Unfortunately, I’m not seeing that option in the app and am only able to use a debit card.
This is inconvenient because I prefer to pay my bills from a separate checking account rather than from the account connected to my everyday debit card. I would really appreciate the ability to link a checking account with an account and routing number and manually make payments from that account. That would make managing payments much easier and more flexible.i hope this is a feature Sunbit plans to add in the near future!
This is inconvenient because I prefer to pay my bills from a separate checking account rather than from the account connected to my everyday debit card. I would really appreciate the ability to link a checking account with an account and routing number and manually make payments from that account. That would make managing payments much easier and more flexible.i hope this is a feature Sunbit plans to add in the near future!
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Response from developer
We appreciate you sharing your thoughts. If you ever need anything or have ideas on how we can improve, call 855.678.6248 or chat with us at sunbit.com. Want to find more local spots to use Sunbit? Browse our list: sunbit.com/shop-directory
Would give a higher review if bank would add correct and stay connected
Title explains all plain and simple
Updating phone number in app is impossible
Had to change phone number. Went on app to update phone number. Clicked on edit phone number. Wants to text or call OLD phone number to verify me. How idiotic and asinine can you be. How can I get a verification at an old number that I no longer have. No option to verify with email instead. 🤦♂️
It won’t let my login only on the browser plz fix the bug
It won’t let my login only on the browser plz fix the bug
