Garbage
This app has pretty much become non functional. Good luck signing in at all, let alone getting it to remember your credentials. If you do by some miracle get past signing in, expect 2-3 mfa texts and probably being forced to change your password or sign in again. It all went to crap when Allstate bought them up.
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Nice service but poor app
Recently, the Face ID login stopped working and it couldn’t add a gmail account. The monitoring seems good, but the app doesn’t make it easy to use.
Great app, great service
Love it
App Stopped Working - Looks to be replaced.
Allstate took over almost a year ago. Looks like they’ve replaced this app with an updated one “Allstate Identity Protection”
They really should have told us though.
They really should have told us though.
Problems after authentication window
Not sure if the issue started after an upgrade, but when I try to access to the app, it shows the login window, it shows it’s using face recognition to log in and then it shows a blank screen. I tried to close the app manually and restart the phone. Still not working.
Stopped loading
It was ok. The globe gimmick is cute, but useless. Today it quit laying all together. Reset my phone. Killed all apps. Rest again. Still, just a white and blank screen.
The service seems good, I received a phone call when I accidentally clicked that I did not recognize an inquiry. That was nice.
Yet now, I do not have the option to even look at the alert.
The service seems good, I received a phone call when I accidentally clicked that I did not recognize an inquiry. That was nice.
Yet now, I do not have the option to even look at the alert.
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Very Frustrating
This app keeps giving me problems logging in. I don't know what the problem is but it's very frustrating.
Lack of Features
I wish I could add more accounts to the digital footprint. I’d like to see new features added, whether it be more stronger protection, or privacy management. AIP needs new features, the protection is basic, and not on par to other services which offer the same pricing.
Contact them?
So I was just called by my bank and was told there was suspicious activity on my card and they told me that I should verify so they can shut the card down. Turns out my card info was stolen.
I had infoarmor/privacy armor watch over my accounts but when I was wondering why they didn’t see anything I logged in to see that monitoring for all my bank accounts was turned off. I can’t even update my credit card on file for future payments and there is no option to cancel my services unless I go out of my way and call.
This app is built very badly. Contacting them through it logs you out. Why is there no internal email system for them? Where is the option to cancel my services? Fix this for your other customers please.
I had infoarmor/privacy armor watch over my accounts but when I was wondering why they didn’t see anything I logged in to see that monitoring for all my bank accounts was turned off. I can’t even update my credit card on file for future payments and there is no option to cancel my services unless I go out of my way and call.
This app is built very badly. Contacting them through it logs you out. Why is there no internal email system for them? Where is the option to cancel my services? Fix this for your other customers please.
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Just a web app
It’s just the website in an app. But not as good as the browser version. The layout does not translate well to an app. It needs a lot of work. Needs to be remade natively to provide a true mobile experience.
App is terrible
The developer obviously has abandoned this app. The app hasn’t been updated in 7 months. The digital footprint takes about a minute to generate if it generates. Most of the time it just says it’s unavailable please check back. If it generates than the go button to review the details fails. What a useless piece of junk this app is! I will NOT be renewing this membership through work next year.
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Useless
I opened a credit card on 10/24/2019. I received an alert from PrivacyArmor regarding the account opening on 11/27/2019. This is a free membership through the workplace. It's worth $0 to me.
Does not work on iOS 13.1.1
Launching the app displays a blank page. App is unusable.
Not useful at all
I purchased this service through my work and have been very disappointed. Definitely will not renew. The information you get is absolutely useless. The app works fine, however, You can obtain much more information through credit karma and others. What limited information you do get, you cannot get any details about nor can you do anything with it. In addition, the log in process is frustrating. I do not recommend this service at all.
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Works just fine for me
All I expect from a mobile app is to be able to provide me the same features and functionality as the web application and I don't seem to be missing anything here. In fact, I like the presentation of the tri-bureau report better in the mobile app. Sometimes negative reviews are due to frustrations based on user-error... I should know, I am a software quality assurance professional!
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Great service
The app itself maybe not the best one, there’s a room for improvement, but the service that company provides is top notch.
This app is garbage
This app is so primitive and doesn’t work most of the time I try to log in. LifeLock is way better, it’s not even close.
Primitive App
App is pretty primitive. It provides some info; but, has some bugs - like menus not always working. Overall, not the type of app one would expect from a company like PrivacyArmor.
Needs serious work
I have had no issues with the mobile site or the platform. However, the app simply does not work. And has no compatibility with iPhone X and newer. Any buttons that would access menus, are simply hidden by the notch due to poor app optimization.
Broken?
Only shows a dashboard with your security risk and credit score. Can’t navigate to anything else. Not a good sign for a technological company that claims to be great in the credit monitoring industry.
