New AI features need improvement
I've been using the new AI photo auto-categorisation feature during property inspections and wanted to share some feedback.
The close-up photo categorisation is excellent. It correctly identifies many items and has the potential to save a lot of time, particularly for new users learning the app.
However, I'm finding the room/component categorisation can be inaccurate when a photo contains multiple items. For example:
A photo intended to document a wall may also include part of a window or the edge of a mirror.
The AI detects the window or mirror and automatically files the image under Windows or Mirrors instead of Walls.
During inspections, it's common for photos to include surrounding features, so this happens quite frequently.
As an experienced user, I now spend more time moving photos back into the correct sections than I did before the AI feature was introduced. In its current form, the feature is reducing productivity rather than improving it.
Some suggestions that may help:
Prioritise the dominant subject or the centre of the image rather than any detected object.
Allow users to choose the categorisation method (e.g. "Primary object" vs "All detected objects").
Learn from manual corrections so the AI improves over time.
Provide an option to disable auto-categorisation while still using AI to suggest categories.
Display the AI's suggested category but wait for confirmation before automatically moving the photo.
I think the feature has great potential, and I'm looking forward to seeing it improve.
The close-up photo categorisation is excellent. It correctly identifies many items and has the potential to save a lot of time, particularly for new users learning the app.
However, I'm finding the room/component categorisation can be inaccurate when a photo contains multiple items. For example:
A photo intended to document a wall may also include part of a window or the edge of a mirror.
The AI detects the window or mirror and automatically files the image under Windows or Mirrors instead of Walls.
During inspections, it's common for photos to include surrounding features, so this happens quite frequently.
As an experienced user, I now spend more time moving photos back into the correct sections than I did before the AI feature was introduced. In its current form, the feature is reducing productivity rather than improving it.
Some suggestions that may help:
Prioritise the dominant subject or the centre of the image rather than any detected object.
Allow users to choose the categorisation method (e.g. "Primary object" vs "All detected objects").
Learn from manual corrections so the AI improves over time.
Provide an option to disable auto-categorisation while still using AI to suggest categories.
Display the AI's suggested category but wait for confirmation before automatically moving the photo.
I think the feature has great potential, and I'm looking forward to seeing it improve.
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Most helpful tool for property management!
I can’t think of working as a property manager and doing my job right, without the 360 camera and the IEX app.
Useful
Very good to use. Team friendly and respond very quick and staff nice
Great Features
Love the app and features like 360 camera and AI which is a game changer when conducting entry reports.
After purchasing a small Chromebook years ago for my reports only to find out it runs on Android - I’m STILL waiting for an Android version of the app to be released!
I’ll update to 5 stars when this happens!
After purchasing a small Chromebook years ago for my reports only to find out it runs on Android - I’m STILL waiting for an Android version of the app to be released!
I’ll update to 5 stars when this happens!
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Time saving
Absolute perfect. Time saving. 1st time ever enjoyed doing chattels.
