Very bad customer experience
Firstly better for you to call the supermarkets direct - you don’t need Instashop in the first place.
They take your money - 50% of orders either don’t arrive or come with missing items.
Their only support is a form you fill - no phone, nothing and no one bothers to answer you back or even reimburse you … too much fraud happening and frustration - just call the supermarkets direct, you don’t need Instashop
They take your money - 50% of orders either don’t arrive or come with missing items.
Their only support is a form you fill - no phone, nothing and no one bothers to answer you back or even reimburse you … too much fraud happening and frustration - just call the supermarkets direct, you don’t need Instashop
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Sad
No customer care and no follow up
Scam
Don’t trust this app it’s Scam
Customer service
Customer service is ruined after it was brought by Talabat
Poor connection to customer service
Whenever I have a problem with my received order I have a hard time getting real customer support and 70% of the time the issue is unresolved. If you are serious about serving the Egyptian customers then do it right!
