Manage your mobile service with ease. Personalize your app experience, check your balance, and top up your account quickly. Discover exclusive benefits, rewards, and stay informed about promotions.
What We Love
- 👍 App is functional (sometimes)
- 👍 Good attention (rarely)
- 👍 Good integration with VM services
- 👍 Informs about consumptions
Room to Improve
- 🐛 App crashes/closes
- 🐛 Login issues
- 🐛 Cannot associate number
- 🐛 Poor customer support
- 🐛 Service interruptions
- 🐛 Expensive plans
- 🐛 Reduced plan duration
- 🐛 Poor network quality
- 🐛 App not opening on iPad
- 🐛 Country blocking (outside Mexico)
- 🐛 Orthographic errors in menu
- 🐛 eSIM replacement tool fails
- 🐛 App is limited and clunky
- 🐛 Incompetent support
- 🐛 Line blocked in app
- 🐛 No service after porting number
- 🐛 No estimated resolution time
- 🐛 Lost money and time
- 🐛 Metrics don't match details
- 🐛 Interface needs improvement
- 🐛 Incorrect charges/billing
- 🐛 QR code for eSIM not provided
- 🐛 Package not activated
- 🐛 Cannot register account
- 🐛 Cannot check balance online
- 🐛 Bot support is unhelpful
- 🐛 No response from customer service
- 🐛 App seems abandoned
- 🐛 Poor signal
- 🐛 No eSIM system
- 🐛 New user activation issues
- 🐛 Web page not working
- 🐛 Cannot see line data
- 🐛 Reduced data allowance
- 🐛 Poor Mexican coverage
- 🐛 Digital card accepted once
- 🐛 Increased plan cost
- 🐛 Slow internet speed
- 🐛 No discounts in app
- 🐛 No second line on Apple Watch
- 🐛 "Unlimited" data runs out quickly
- 🐛 Payments via app not applied
- 🐛 App not optimized for iPhone X
- 🐛 Summary of MB/minutes not visually appealing
- 🐛 Cannot check multiple numbers/balances
- 🐛 Information previously available is gone
- 🐛 App closes on login attempt
- 🐛 Day counter not working
- 🐛 App closes when adding number
- 🐛 App closes after login
- 🐛 App advertises in English, written in Spanish
- 🐛 App for flight reservations turned into mobile
- 🐛 App is in Spanish
- 🐛 Registration issues
- 🐛 Invalid number
- 🐛 Only works for Mexico
- 🐛 App takeover?
