IONOS User Reviews

Customer Experience

Positive experience30.8% of reviews
Neutral5.4% of reviews
Negative experience63.8% of reviews

~ Based on 608 written reviews from the US App Store.

What users say

Is IONOS Safe?

IONOS appears safe based on user ratings. AppsHunter Safety Score for IONOS is 88/100.

This assessment is based on 14,533 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.0% of ratings point to a safe experience
3.5% of ratings suggest some concerns
12.5% of ratings point to a risky experience

~ Based on 14,533 App Store ratings for IONOS.

Is IONOS Legit?

IONOS appears to be a legitimate app. AppsHunter Legitimacy Score for IONOS is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Beware

They offer low cost to start then force extremely expensive renewal contract upon you without your consent!

RIP off

Charged over £100 with no warning some auto renew thing but cleaver to avoid letting you know until payment taken

Love IONOS

Great for small business!

Basic.

Bare bones. Not laid out well. Difficult to manage basic functionality such as submitting payments.

Allison’s Cleaning

I am satisfied and happy with this web ,helping me get through it quickly and simple. I’m not a person of word press ,word project and domains , but learned the simple way try them out

abeel mohammed

fair prices

Good

Good

IMAP password

Why does my imap email forget the password from time to time? It worked yesterday but today it doesn’t recognise my password. I haven’t changed anything so what has Ionos done? It’s really irritating. Also I now can’t get through to Support for assistance. Excessive wait time. Not impressed.

Sell, sell, sell

I paid for a website and email service. The setting up of the website is far from easy or intuitive. To access my email I need to go through a couple of pages and scroll half way down the page to find the link to my email.
IONOS, make it easier to access the services paid for and stop selling at every opportunity, it’s to much and spoils the service.
Show more

good

good

Absolute

Absolute Batman

Friendly professional knowledgeable

I was quite impressed by the help I received and use of products.. they are very friendly helpful company i highly recommend

Can’t access mobile website

On this app I could utilize the mobile website version. It is no longer available. It only pulls up the website version. I can’t access my store through the website version. Error message to enable cookies. How do I enable cookies on your app? Please help

Otherwise, I have used Ionos since 2021 and have loved the ease of use and quick customer service
Show more

Worst APP!

Will not take me directly to a pending renewal. I wanted to confirm that a payment was set up properly and had to go to the full website.

Too many disruptions

We lost email archive several times due to disruptions by Ionos. Also too expensive for the service they provide.

Navigating App & Pricing

I’ve been billed over six times in less than a month after signing up over three months ago they just keep adding on and adding on and keep billing. It is not transparent in the pricing and very subjective to advertisement it. Also, the app is horrible trying to get into email and website.

Crashes

Crashes often and can’t login into emails more often than not

IONOS is the best

Great products and service

Website building

Signed up after hearing it is easy to use , boy was I wrong, can’t get the domain to connect to the website that web builders on this site built for me, not enjoying trying to sort this out.

Annoying

Constantly trying to sell additional stuff