IRS Reviews: Is It Legit?

IRS
IRS
Internal Revenue Service

Customer Experience

Positive experience26.1% of reviews
Neutral5.6% of reviews
Negative experience68.3% of reviews

~ Based on 268 written reviews from the US App Store.

What users say about IRS

Is IRS Safe?

IRS appears safe based on user ratings. AppsHunter Safety Score for IRS is 92/100.

This assessment is based on 2,701 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.8% of ratings point to a safe experience
1.5% of ratings suggest some concerns
9.7% of ratings point to a risky experience

~ Based on 2,701 App Store ratings for IRS.

Is IRS Legit?

IRS appears to be a legitimate app. AppsHunter Legitimacy Score for IRS is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Return

I have been waiting for information about my 2023 return for more than 6 months with no notification about the status and when I call can never get through no matter the time of day

Love this app

It is soooo convenient and stress-eliminating to have all this info in one easy to use place. So glad I found this app.

Good app

Prefer a human

Refund

My 2024 refund is in review for over a year with no notice or movement. Just wondering what’s holding it up.

Refund

How come you guys are taking this long for my taxes

Return last year

I’m not happy, with the fact that, I wasn’t able to revived all my return. I was not aware that my Mother need to be in the state to do the paperwork on renewing the ITEM number z

??

What’s the point of having an app if you cannot see any of your information? Might as well throw the phone out and stick to computers and web browsers

Carole

Terrible

So glitchy

This is not very functional. I’m not enjoying having to close the app and reopen to get into another document

Refund delay

The website is easy to use but does not give enough information. It is talking to long taxes done in February and still can not tell the actual status

Amended Tax Refund for 2024

I’m really upset with the results of the Advocate provided. I’m reading a letter that was sent from August 10, 2026. That I should’ve gotten $3069.00. Should’ve arrived with 2-3 weeks. That’s where I’m really upset about!

Great design and functionality

I appreciate they created an app with exact same functionality as the website. Very fluid and easy to use!

Love it

I love this app! I didn’t know it existed! Saves me from sitting on hold all day!

Return 5313

I have received three letters about my taxes and it’s still being delayed. My name was wrong on the taxes. I was listed on my wife’s social and my wife’s social was on me for our W-2s and we had to redo them in our tax guy already did the revision??? Thank you, Scott Petty.

Refund status

Been waiting on a refund for our 2024 taxes. And can’t get anyone on the phone to help or on the app. Completely ridiculous should not be this hard or take this long. So unprofessional.

Taxes

Can I get a exact day when I will receive my taxes?

Where is our money?

Filed in February 2026. We are senior citizens and NEED the tax refund. Has been more than 180 days since filed.

Refund

My refund has been held for year 2024 and I have no information why or requests for additional information. They just keeping my money. I keep checking and nothing conclusive happens.

Nice idea, but fails to deliver

The simplest, most essential function, tracking refund status, delivers error message denying access, with no apparent workaround.

Loving the APP

I’ve been paying towards my tax due balance and wanted a way to keep up with the updated balances. I downloaded the app and turned on a few notifications that would be advantageous for me. The app seems pretty easy to use. I highly recommended downloading for on the go information.