Losing time and money
This app just make me lose more time and money the regular ones i try to se how work but i loss so much so never use turbo tax again.
Gente solo es pérdida de tiempo y dinero con esta app la probé aver si me servía pero no termine pagando mucho más que con las tiendas de taxas y perdí mucho tiempo buscando sacar documentos y enviarlos esto es lo peor que pude hacer usar turbo tax el peor error
Gente solo es pérdida de tiempo y dinero con esta app la probé aver si me servía pero no termine pagando mucho más que con las tiendas de taxas y perdí mucho tiempo buscando sacar documentos y enviarlos esto es lo peor que pude hacer usar turbo tax el peor error
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Eva Raquel Aguilera
Taxes 2025 sin cobertura por incumplimiento de Turbo Tax
Got Screwed by TurboTax
Watch out guys. I chose the FREE TurboTax. I used the standard 1040 return. Had only one W-2. I did however have the Child Tax Credit, and the Earned Income Tax Credit but these were included so why am I being billed? It never came up telling me I was going to be billed. What a lie. A month later I get an email that tells me; For the online state DIY I owe $64 + For the deluxe I owe $79 for a total of $143. You cannot respond to the email. You can only call them so I called them. Went round and round with the AI that responds to their calls, until I finally got an agent. They will not reverse the charges. They said it continuously tells you through out the filing process that you’re going to be charged. It did not do that. I wouldn’t have entered my credit card information if I’ve known that. How stupid do you think I am? I’ve done taxes using software for years never been charged. Funny thing is they aren’t even my taxes I was doing my son a favor by doing his taxes. Even though it’s supposed to be free, it’s still requires you to enter in a payment method at the end or you cannot continue. Bad thing is I use my debit card in the filing process so I’m the one gonna be billed. I’m 66 years old and live on a disability check. I know one thing for sure I’ll never use the “FREE” TurboTax again. And I’m going to blast this all over social media.
Here is what TurboTax’s standard reply is “Our system is designed to detect the complexity of your return based on the information provided. Free Edition filing is intended for simple 1040 returns only not including any schedules except Schedule 1-A, Child Tax Credit, Earned Income Tax Credit and student loan interest.”
Here is what TurboTax’s standard reply is “Our system is designed to detect the complexity of your return based on the information provided. Free Edition filing is intended for simple 1040 returns only not including any schedules except Schedule 1-A, Child Tax Credit, Earned Income Tax Credit and student loan interest.”
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Scammed me
I’ve used TurboTax for years and for some reason this year after signing up, sending in my state, and federal taxes I got denied multiple times. So I decided to use another app and had 0 issues. Now, TurboTax is trying to charge me for filing my taxes that never went through. I’ve been trying to get a hold of somebody through customer service and it seems impossible. If you get denied for some bogus reason like I did after quadruple checking and even starting over twice, you’ll have to pay regardless of the lack in support pre or post tax filing
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Great app
Filed my return seamlessly, no complaints! Thank you TurboTax 5 star
