My rate of 10/100
This is better than
Roop
๐๏ธ๐๏ธ๐๏ธ๐๏ธ๐๏ธ
Communication
Update information is very helpful.
Nice app
Nice n very help ful
Tickets
Best app to book indian rail and flight tickets.
Good
Very good
Mr
5star
Not good
Very bad ticket, confirm Karva na ki yellow guarantee Dete Hai or Ishqa extra charges Lete hain na Kahi Nahi Chalega Jo Woh Chahe Wahan Pe Hi Chalega aur Hamse confirm Karva ka extra charges Liya Hai Woh Bhi hamako Kuppan me hi vapas denge
Best app to track your train location and timing
Very happy
Booking
Good experience
Scam
Scamsters
Train
Good
Janjgir Champa
Seoni
Good
Good
Tickets
Good
Hi
Hi
Very satisfying this app
Very nice and working
Fine
Very nice
Complaint Regarding Bus Booking and Poor Customer Service
I booked 7 tickets from Velankanni to Bangalore through the Ixigo platform using AbhiBus for travel on 12 June 2026.
On the evening of travel, the bus operator contacted me and informed me that the non-AC bus I had booked was not available and that only an AC bus was available. They demanded an additional โน150 per ticket, which amounts to โน1,050 extra for all 7 tickets.
This issue was not caused by me. If there was a change in bus type, the passengers should have been informed well in advance. Asking passengers to pay additional charges at the last moment is unfair and unacceptable.
When I contacted AbhiBus customer support to report this issue, the executive was unhelpful and rude. Instead of listening to my concern and providing a solution, she repeatedly argued with me and failed to understand the actual problem. She simply stated that there is a difference between AC and non-AC services, which I already understand. My concern is that I booked and paid for a specific service, and the change was made without prior notification.
I am extremely disappointed with both the handling of the booking issue and the behavior of the customer service representative. I request AbhiBus to investigate this matter, provide a proper explanation, and take appropriate action to prevent such incidents from happening to other customers. This tickets was booked in ixigo platform ..
On the evening of travel, the bus operator contacted me and informed me that the non-AC bus I had booked was not available and that only an AC bus was available. They demanded an additional โน150 per ticket, which amounts to โน1,050 extra for all 7 tickets.
This issue was not caused by me. If there was a change in bus type, the passengers should have been informed well in advance. Asking passengers to pay additional charges at the last moment is unfair and unacceptable.
When I contacted AbhiBus customer support to report this issue, the executive was unhelpful and rude. Instead of listening to my concern and providing a solution, she repeatedly argued with me and failed to understand the actual problem. She simply stated that there is a difference between AC and non-AC services, which I already understand. My concern is that I booked and paid for a specific service, and the change was made without prior notification.
I am extremely disappointed with both the handling of the booking issue and the behavior of the customer service representative. I request AbhiBus to investigate this matter, provide a proper explanation, and take appropriate action to prevent such incidents from happening to other customers. This tickets was booked in ixigo platform ..
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Response from developer
Hey, sorry! We could not trace your booking. Please visit: https://m.ixigo.com/reviewtrains to share more details with us. We will look into it and work on resolving it at the earliest. Thank you.
Accurate train info
Always accurate Train info
