Jahez User Reviews

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Order Marked as Delivered but Never Received

Hello Jahez Support,

I selected “Missing Items” because there is no option for “Order Not Received.” However, my actual issue is that I never received my order at all.

I waited for about one hour, and then the order status was changed to “Delivered”, even though nothing was delivered to me.

I paid 129 SAR, but I have not received a refund.

Please investigate this issue and refund the full amount of 129 SAR to my original payment method, not as Jahez Wallet credit.

I would appreciate your prompt assistance. Thank you.
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الله يقلع صوت الاشعار الخرا

لا عاد تسوون نفسكم مواكبين الترندات وتغيرون بالاشعارات مب طبيعي كلما طلبت شي افز من الصوت

يعلق

يعلق كثير جوالي ايفون ١٢ s

يعلق كثير وما يشتغل

يعلق كثيييير

الرياض

الاب خايس وخدمه العملاء لايردون ياخذو الفلوس ومايردو

التوصيل سيء جداً وبطيء والاكل دايم طايح والمشروبات منتثره

عمال التوصيل صارو يستغلون موضوع وقت التوصيل ساعه يوصل الطلب قبل الساعه ب٥ دقايق كل مره اكلمهم يقول توني استلمت الطلب وانا اشوف التتبع غير صحيح كلامهم .

احب جاهز

جاهز في كل مره يبهرني بتعامله معاي وحتى في تاخير الطلب

Better options exist

Slow delivery, unprofessional riders, and poor customer service

ا

ليش مايحطون تيشيرت النصر وحاطين تيشيرت الزعيقي

Enraging notification sound!!

The notification sound for FIFA is loud, annoying and enraging. App removed. This is a recurring Bad “marketing” move that makes people hate your app.

Customer service

By far the worst customer service I have experienced. What also is so inconvenient is that you are unable to cancel an order and that is just a waste! Very disappointed. Was my go to in riyadh but def gonna look for something else!

If i could give this app zero stars I would.

I’m extremely disappointed in this app, the slow customer service, the fact i got a HUGE penalty for canceling the order very early, this app convinced me to get food by myself instead, what a mess of an app.

طلبات الكيكات ومناديب الدبابات

ياريت تهتمو خاصه بطلبات الكيكات تكون عن طريق مندوب بسياره وليس دباب عشان الكيكه توصل بسلام.

Worst app in Riyadh

Worst app to order food as the driver will delay the delivery and run away not responding to your calls.
There is no response team or bot by the app to quickly follow up.
Worst app to order food

👎🏻

يدبل سعر الوجبه ويقول توصيل مجاني

Horrible service

DO NOT USE, if you actually want to receive your order. I’ve tried for months and out of 10 orders, 5 had to be cancelled because they didn’t bother assigning a driver for 40, 50, 60 minutes or longer. Utterly unprofessional, but sadly, expected at this point.

اسرع تطبيق بتوصيل المطاعم

طلبت اكل وفي ٢٠ دقيقه وهو عندي

احترافي

تطبيق ترتاح وانت تستخدمة

Not trustworthy

I have ordered the food and delivery person picked and next second it showed me delivered when i call them they told me they will refund the money but its been more then week no money has come

Scammed

A brother introduced me to this app saying that your first time order will be free and 30 riyal will be available in your wallet.so I wanted to see the app and tried to order from it by the time I tried to use the 30 riyal it disappeared when I ordered.this app is bad,untrustworthy.imagine selling people false dreams and to scam them.im going back to hunger station
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