Fantastic travel app for Warsaw / Poland
5/5 !!
Make travel easier
Anywhere in Poland it works fine. Big help in getting from point A to point B.
Buy only when on bus or train
Be careful when buying tickets through this app.
I couldn't find any clear warning explaining that once you purchase a ticket, it becomes active immediately and you are expected to already be on the bus or train.
I was planning a journey for the following day and saw the option to buy a ticket at the end of the booking process, so I purchased it in advance. Unfortunately, the ticket was activated straight away and had nothing to do with my planned trip.
I requested a refund, explaining the situation, but it was refused.
The app should make this much clearer to avoid confusing customers. Learn from my mistake and don't buy your ticket until you're ready to travel.
I couldn't find any clear warning explaining that once you purchase a ticket, it becomes active immediately and you are expected to already be on the bus or train.
I was planning a journey for the following day and saw the option to buy a ticket at the end of the booking process, so I purchased it in advance. Unfortunately, the ticket was activated straight away and had nothing to do with my planned trip.
I requested a refund, explaining the situation, but it was refused.
The app should make this much clearer to avoid confusing customers. Learn from my mistake and don't buy your ticket until you're ready to travel.
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Response from developer
Hello! We apologize for the inconvenience. Ticket activation rules depend on the carrier — some tickets activate immediately upon purchase. We will pass your suggestion regarding clearer warnings to our team. If you have any further questions, please email us at kontakt@jakdojade.pl. Greetings! 😊
Klasse App
Super! Meine Nummer eins! Sowas auch für Deutschland bitte!
Response from developer
Hello! Thank you for your positive feedback. We're glad our app is your number one choice. Greetings! 🙂
Keine Mail zum verifizieren
Naja kann die App nicht nutzen. Registrierung klappt meine Telefonnummer wird auch akzeptiert, bekomme den Code zum bestätigen. Jedoch muss der Account wohl auch durch eine Mail die angeblich verschickt wird verifiziert werden. Diese Mail kommt bei mir nicht an also kann ich auch nichts bestätigen. Zwei Mail Adressen probiert kommt nichts und ja Spam Ordner wurde gecheckt. Ohne Verifizieren kein Kauf möglich. Somit unbrauchbar.
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