Jazeera Airways Reviews: Is It Legit?

Customer Experience

Positive experience27.3% of reviews
Neutral10.6% of reviews
Negative experience62.1% of reviews

~ Based on 66 written reviews from the US App Store.

What users say about Jazeera Airways

Is Jazeera Airways Safe?

Jazeera Airways has mixed safety signals based on user ratings. AppsHunter Safety Score for Jazeera Airways is 64/100.

This assessment is based on 342 user ratings, with an App Store average of 3.2/5.

Safety Analysis

52.3% of ratings point to a safe experience
7.0% of ratings suggest some concerns
40.6% of ratings point to a risky experience

~ Based on 342 App Store ratings for Jazeera Airways.

Is Jazeera Airways Legit?

Jazeera Airways appears to be a legitimate app. AppsHunter Legitimacy Score for Jazeera Airways is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst airlines ever

This is the worst airlines experiance i have ever recieved. i have booked my entired journey trusting this airlines. i had my round trip of total 4 flights 3 of them where late and 1 was late for like 2 days which makes my remaining journey not possible to make and i was not able to fly on my booked flight also i was not being able to cancel eventhough i have contacted them through phone and mailed them multiple times no refund was given not even they shown some accountability. i have lost a lot of money thats y i am writting this review so that atleast someone can be saved. They will give you tickets to even places were transit is not allowed and they will not inform you about anything. i had to contact them and ask them only they told i will not be able to fly in any of the flights i have booked. i was not able to cancel and they were not ready to give refund also.
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Add trip

Need option to add already booked trip.

Adnan

The previous version was much easier and friendly use .

من اسوء تطبيقات الطيران

دائماً التطبيق فيه مشاكل وماتنحل مشاكل البرمجيه الا بعد فتره طويله لا انصح باستخدامه

تطبيق سيء

لو بتدخل بتشوف الاسعار تناسبك او لا
ماتقدر ! يلزمك تدخل البيانات والاسماء
ويطول السالفة عليك 👎
و الخيارات الاضافية مضفه تلقائي
لازم انت تمسحها وهذا نوع من التضليل !
اتمنى تراجعون تطبيقكم

التطبيق صار صعب بالحجز وصار معقد بمعرفة السعر قبل التحديث كان اسهل وايسر للناس بالحجز ليش صعبتو !!!!

رجعو التطبيق مثل قبل كان سهل بالحجز ومعرفة سعر التذكره ليش صعبتوه علي الناس !!!!!!!!!

بخصوص التحديث

البرنامج بعد التحديث سيء للأسف وصعب التعامل معاه

The app does not work!

Every time I have to type my name, it says spaces are not allowed which I did not put any spaces. I clicked on scan the passport and it won’t work. I tried to enter my US phone number and when I click on US, it sets it on Canada. OMG 😩

Very bad app

Very bad app, I can’t find my trip, and I can’t put it also to check the flight

تطبيق غير جيد وشركة انتهازية

التحديث سيء وبطيء ولا يجعلني استطيع تحميل التذكرة فكيف سأحصل عليها

Login issue

Not able to login

Refund not given fully

My 2 time flight cancelled this is not my fault but Jazeera always 2 time not given fully refund

latest update we cannot sign in with google same like before

latest update we cannot sign in with google same like before

للاسف التطبيع به خلل

السلام عليكم بعد التحديث الجديد حصل خلل بالتطبيق عندما افتحة يطلب مني اليوزر والباسوورد علمآ انني عضو في الجزيرة اكثر من خمس سنوات وعندما اضعهم كلمة تأكيد لاتعمل ارجو اصلاح الخلل حتى يتسنى لنا الحجز من طيران الجزيرة ودمتم في حفظ الله ورعايته

استغلال

ألغو رحلتي علشان يستغلو غلاء الأسعار

Greedy and bad service

Bags took more than an hour from arrival time to get, expensive airlines and it supposed to be a budget one. Also you extra for EVERY SINGLE THING, Even to choose the last seat in plane or get a tea on board. Eventually you would rather pay for a better airlines and it will cost you the same. The terminal is so tight and crowded, the lounge is like a class room with bad smell.
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التطبيق يطلب مني ادفع للمقعد وانا اصلا دافع awful app and a company

طيران الجزيرة شركة فاشلة من جميع النواحي. التطبيق ينهار باستمرار، مليء بالأخطاء، وواجهته رخيصة ومبتذلة لدرجة أن أي محل حلويات صغير يقدر يسوي تطبيق أفضل منه. الانتقالات داخل التطبيق سيئة وغير احترافية وتعكس رخص الشركة بالكامل.
إنهاء إجراءات السفر أونلاين كارثة. جربت مرات كثيرة وكل مرة يتعطل أو يوقفني بنص العملية أو يطلب مني أدفع مرة ثانية رغم إني دافع للمقعد. والموقع نفس المستوى من السوء وعدم الاستقرار.
مركز الاتصال أسوأ. الموظفين ما يفهمون شي ويكررون كلام محفوظ، وأحدهم قال إن الأونلاين تشيك إن عليه رسوم وهو كلام غلط. وبالنهاية يعترفون إن عندهم مشاكل بالنظام.
مع إنّي مشترك في Jazeera Savers، إلا أن الخدمة سيئة والأنظمة معطلة وما في أي مسؤولية. أنصح أي أحد يسافر بالسيارة أحسن من التعامل مع طيران الجزيرة.

Jazeera Airways is a failure from every angle. The app constantly crashes, bugs out, and looks so cheap and tacky that even a small cookie shop could build a better one. The interface and transitions are awful and completely unprofessional.
Online check-in is a disaster. I’ve tried many times and it keeps failing, stopping halfway, or asking me to pay again even though I already paid for my seat. The website is just as unstable and useless.
Their call center is even worse. The staff don’t understand anything, repeat scripted lines, and one of them claimed online check-in has fees, which is false. In the end they admit they have system issues.
Even though I’m a Jazeera Savers subscriber, the service is terrible, the systems are broken, and there’s zero accountability. Honestly, traveling by car is better than dealing with Jazeera Airways.
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App is a total waste of time

App opens showing splash screen and that’s it!

The website and app doesn’t work properly

The website and application almost doesn’t work

My experience with the Jazeera Airways app was very disappointing

My experience with the Jazeera Airways app was very disappointing, and I ended up deleting it completely:
1. Slow and poor performance
The app is noticeably slow when browsing or navigating between pages, making even simple tasks frustrating and time-consuming.
2. Check-in issues
Every time I try to check in, the app asks me to do so but always throws an error. For an airline app, this is unacceptable since check-in is a basic function.
3. Distracting ads and offers
The app is overloaded with promotional ads and special offers, which distract from its main purpose: managing bookings and flights.
4. Annoying notifications (main reason I deleted it)
The biggest issue is the excessive number of promotional notifications. It’s unreasonable for an airline app to push hundreds of ads in such a short period, as if passengers book and travel every week.
During my vacation with Jazeera, I received endless notifications, turning the app from a helpful tool into a constant source of annoyance.
The worst part is that I couldn’t turn off these notifications because I needed to stay updated in case there were changes to my upcoming flight. This type of aggressive marketing completely destroyed my trust in the brand, turning Jazeera from a respected airline into a frustrating experience and, honestly, a nightmare.

Conclusion:
The app failed me in its most basic functions, and the overwhelming spam notifications cost Jazeera a loyal customer.
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