The app does not work!
Every time I have to type my name, it says spaces are not allowed which I did not put any spaces. I clicked on scan the passport and it won’t work. I tried to enter my US phone number and when I click on US, it sets it on Canada. OMG 😩
Very bad app
Very bad app, I can’t find my trip, and I can’t put it also to check the flight
Refund not given fully
My 2 time flight cancelled this is not my fault but Jazeera always 2 time not given fully refund
latest update we cannot sign in with google same like before
latest update we cannot sign in with google same like before
للاسف التطبيع به خلل
السلام عليكم بعد التحديث الجديد حصل خلل بالتطبيق عندما افتحة يطلب مني اليوزر والباسوورد علمآ انني عضو في الجزيرة اكثر من خمس سنوات وعندما اضعهم كلمة تأكيد لاتعمل ارجو اصلاح الخلل حتى يتسنى لنا الحجز من طيران الجزيرة ودمتم في حفظ الله ورعايته
استغلال
ألغو رحلتي علشان يستغلو غلاء الأسعار
Greedy and bad service
Bags took more than an hour from arrival time to get, expensive airlines and it supposed to be a budget one. Also you extra for EVERY SINGLE THING, Even to choose the last seat in plane or get a tea on board. Eventually you would rather pay for a better airlines and it will cost you the same. The terminal is so tight and crowded, the lounge is like a class room with bad smell.
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التطبيق يطلب مني ادفع للمقعد وانا اصلا دافع awful app and a company
طيران الجزيرة شركة فاشلة من جميع النواحي. التطبيق ينهار باستمرار، مليء بالأخطاء، وواجهته رخيصة ومبتذلة لدرجة أن أي محل حلويات صغير يقدر يسوي تطبيق أفضل منه. الانتقالات داخل التطبيق سيئة وغير احترافية وتعكس رخص الشركة بالكامل.
إنهاء إجراءات السفر أونلاين كارثة. جربت مرات كثيرة وكل مرة يتعطل أو يوقفني بنص العملية أو يطلب مني أدفع مرة ثانية رغم إني دافع للمقعد. والموقع نفس المستوى من السوء وعدم الاستقرار.
مركز الاتصال أسوأ. الموظفين ما يفهمون شي ويكررون كلام محفوظ، وأحدهم قال إن الأونلاين تشيك إن عليه رسوم وهو كلام غلط. وبالنهاية يعترفون إن عندهم مشاكل بالنظام.
مع إنّي مشترك في Jazeera Savers، إلا أن الخدمة سيئة والأنظمة معطلة وما في أي مسؤولية. أنصح أي أحد يسافر بالسيارة أحسن من التعامل مع طيران الجزيرة.
Jazeera Airways is a failure from every angle. The app constantly crashes, bugs out, and looks so cheap and tacky that even a small cookie shop could build a better one. The interface and transitions are awful and completely unprofessional.
Online check-in is a disaster. I’ve tried many times and it keeps failing, stopping halfway, or asking me to pay again even though I already paid for my seat. The website is just as unstable and useless.
Their call center is even worse. The staff don’t understand anything, repeat scripted lines, and one of them claimed online check-in has fees, which is false. In the end they admit they have system issues.
Even though I’m a Jazeera Savers subscriber, the service is terrible, the systems are broken, and there’s zero accountability. Honestly, traveling by car is better than dealing with Jazeera Airways.
إنهاء إجراءات السفر أونلاين كارثة. جربت مرات كثيرة وكل مرة يتعطل أو يوقفني بنص العملية أو يطلب مني أدفع مرة ثانية رغم إني دافع للمقعد. والموقع نفس المستوى من السوء وعدم الاستقرار.
مركز الاتصال أسوأ. الموظفين ما يفهمون شي ويكررون كلام محفوظ، وأحدهم قال إن الأونلاين تشيك إن عليه رسوم وهو كلام غلط. وبالنهاية يعترفون إن عندهم مشاكل بالنظام.
مع إنّي مشترك في Jazeera Savers، إلا أن الخدمة سيئة والأنظمة معطلة وما في أي مسؤولية. أنصح أي أحد يسافر بالسيارة أحسن من التعامل مع طيران الجزيرة.
Jazeera Airways is a failure from every angle. The app constantly crashes, bugs out, and looks so cheap and tacky that even a small cookie shop could build a better one. The interface and transitions are awful and completely unprofessional.
Online check-in is a disaster. I’ve tried many times and it keeps failing, stopping halfway, or asking me to pay again even though I already paid for my seat. The website is just as unstable and useless.
Their call center is even worse. The staff don’t understand anything, repeat scripted lines, and one of them claimed online check-in has fees, which is false. In the end they admit they have system issues.
Even though I’m a Jazeera Savers subscriber, the service is terrible, the systems are broken, and there’s zero accountability. Honestly, traveling by car is better than dealing with Jazeera Airways.
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App is a total waste of time
App opens showing splash screen and that’s it!
The website and app doesn’t work properly
The website and application almost doesn’t work
My experience with the Jazeera Airways app was very disappointing
My experience with the Jazeera Airways app was very disappointing, and I ended up deleting it completely:
1. Slow and poor performance
The app is noticeably slow when browsing or navigating between pages, making even simple tasks frustrating and time-consuming.
2. Check-in issues
Every time I try to check in, the app asks me to do so but always throws an error. For an airline app, this is unacceptable since check-in is a basic function.
3. Distracting ads and offers
The app is overloaded with promotional ads and special offers, which distract from its main purpose: managing bookings and flights.
4. Annoying notifications (main reason I deleted it)
The biggest issue is the excessive number of promotional notifications. It’s unreasonable for an airline app to push hundreds of ads in such a short period, as if passengers book and travel every week.
During my vacation with Jazeera, I received endless notifications, turning the app from a helpful tool into a constant source of annoyance.
The worst part is that I couldn’t turn off these notifications because I needed to stay updated in case there were changes to my upcoming flight. This type of aggressive marketing completely destroyed my trust in the brand, turning Jazeera from a respected airline into a frustrating experience and, honestly, a nightmare.
Conclusion:
The app failed me in its most basic functions, and the overwhelming spam notifications cost Jazeera a loyal customer.
1. Slow and poor performance
The app is noticeably slow when browsing or navigating between pages, making even simple tasks frustrating and time-consuming.
2. Check-in issues
Every time I try to check in, the app asks me to do so but always throws an error. For an airline app, this is unacceptable since check-in is a basic function.
3. Distracting ads and offers
The app is overloaded with promotional ads and special offers, which distract from its main purpose: managing bookings and flights.
4. Annoying notifications (main reason I deleted it)
The biggest issue is the excessive number of promotional notifications. It’s unreasonable for an airline app to push hundreds of ads in such a short period, as if passengers book and travel every week.
During my vacation with Jazeera, I received endless notifications, turning the app from a helpful tool into a constant source of annoyance.
The worst part is that I couldn’t turn off these notifications because I needed to stay updated in case there were changes to my upcoming flight. This type of aggressive marketing completely destroyed my trust in the brand, turning Jazeera from a respected airline into a frustrating experience and, honestly, a nightmare.
Conclusion:
The app failed me in its most basic functions, and the overwhelming spam notifications cost Jazeera a loyal customer.
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خدمات سيئة
لو بكيفهم يحسبون عليك عدد الكيلو مترات بالرحلة
Crashing
I cannot open the app! The moment I tap it to open it it jams then crashes
Ahmed
طيران حلو وأسعار حلوه بس للأسف معامله الوزن معاملة ليست با الادمية الاستف محتاج اعادة نظرا ولكم كل تحيه وتقدير
مشكله بالتطبيق
لي ٤ ايام من تخر تحديث الى 18.4احاول ادخل على التطبيق يطلعني
App needs me to pay for a seat when checkin online
When the online checkin window opens, no airline (as far as I know - and I travel frequently) requires you to select a seat. Rather you can checkin online without selecting a prefered seat. And if they do require you to select a seat, there are usually free seats that you should be able to chose from. Jazeera on the other hand, requires you to select a seat and pay for it. What’s the point of having this online checkin option then ? Such backward mindset and not a good picture for Kuwait.
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WORST AIRWAYS EVER
they canceled the flight without informing us!!!
طيارن عربي
لماذا لايتم الكتابه باللغه العربيه معضم عملائكم يتحدثون العربيه
Not working
This update after apps not working iPhone 7plus need solve this issue
ممتازين جداً ، لكن نحتاج عروض للفترة القادمة
تطبيق رائع وسهل
